When I first moved in, everything was great. We had a good office manager who made sure every need I had was met. After she left I have not met our new office manager but and currently struggling to have someone come make small repairs in my unit. No one ever responded to my email or my request for maintenance. So here we are a week and a half later with no resolved issues.
Manager
7/31/2019
Heatherstone Apartment Homes
Dear Resident,
Thank you for the review. I am sorry your work order has been delayed. Have you downloaded the new SightPlan app? This gets your work order in quickly and directly to maintenance. We strive to have all work orders completed in less than 48hrs.
Sincerely,
Regional Manager