Review History for Verified Resident 412649

Heatherstone Apartment Homes


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Resident 412649

Verified Resident 2019

6/10/2019

When I first moved in, everything was great. We had a good office manager who made sure every need I had was met. After she left I have not met our new office manager but and currently struggling to have someone come make small repairs in my unit. No one ever responded to my email or my request for maintenance. So here we are a week and a half later with no resolved issues.
    Manager

    7/31/2019

    Heatherstone Apartment Homes
    Dear Resident, Thank you for the review. I am sorry your work order has been delayed. Have you downloaded the new SightPlan app? This gets your work order in quickly and directly to maintenance. We strive to have all work orders completed in less than 48hrs. Sincerely, Regional Manager

    Review 16 out of 141

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    Heatherstone Apartment Homes

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