Broadstone Paragon
#10,563 #180 #1,796

What is epIQ?

Broadstone Paragon

2403 North Washington Avenue, Dallas, TX 75204
(139 Reviews)
$1,236 - $4,320/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Receive 4-6 Weeks Free! Call for more details.

Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 510 sq. ft.

See Floor Plan Details

1 Bedroom

A5

1 Bed, 1 Bath | 804 sq. ft.

$1,538 - $3,133

3 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 563 sq. ft.

$1,236 - $2,260

1 Available Unit

See Floor Plan Details

A4

1 Bed, 1 Bath | 741 sq. ft.

$1,496 - $3,073

1 Available Unit

See Floor Plan Details

A6

1 Bed, 1 Bath | 918 sq. ft.

$1,666 - $3,403

1 Available Unit

See Floor Plan Details

A1

1 Bed, 1 Bath | 500 sq. ft.

See Floor Plan Details

A3

1 Bed, 1 Bath | 699 sq. ft.

See Floor Plan Details

A7

1 Bed, 1 Bath | 981 sq. ft.

See Floor Plan Details

2 Bedrooms

B2

2 Beds, 2 Baths | 1,130 sq. ft.

$1,553 - $2,768

3 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,205 sq. ft.

$1,643 - $2,926

3 Available Units

See Floor Plan Details

B5

2 Beds, 2 Baths | 1,358 sq. ft.

$1,843 - $4,320

1 Available Unit

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,294 sq. ft.

See Floor Plan Details

B6

2 Beds, 2 Baths | 1,875 sq. ft.

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,084 sq. ft.

See Floor Plan Details

3 Bedrooms

C2

3 Beds, 2 Baths | 1,492 sq. ft.

$2,169 - $4,232

1 Available Unit

See Floor Plan Details

C1

3 Beds, 2 Baths | 1,396 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

C
C

Renter Ratings

C-

Review Ratings

Noise

2.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

4.0

Neighborhood

4.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

D

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

Broadstone Paragon Reviews

(138)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

anonymous

Resident ā€¢ 2022 - 2023

7/10/2023

New Management

It was great when the old manager was here. The new manager is incompetent and rude and now the staff are dropping like flies (can't blame them). The employees were the reason I loved living here, but now I can't wait to leave.ā€¦Ā See More >
    Manager

    7/14/2023

    Broadstone Paragon
    Hi there, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please reach out to us at (214) 765-5843 when you can so we can address this situation directly. Thank you, and we hope you have a wonderful day.
    Review Author Icon

    Terrahelm77

    Resident ā€¢ 2021

    4/16/2021

    If you ever think you want to live here, DONā€™T!! I told the apartment complex on March 22,2020 that I thought I had bird mites because I kept hearing what I thought were birds in my attic. I had the problem before that time butā€¦Ā See More >
      Review Author Icon

      anonymous

      Resident ā€¢ 2019

      11/6/2019

      I am currently a resident and regret leasing here. This place is discussing and falling apart. Things are constantly breaking. The condition of the complex is terrible. Please do your research on this place before moving. I would rather pay more for a smaller apartmentā€¦Ā See More >
        Review Author Icon

        anonymous

        Resident ā€¢ 2019

        11/5/2019

        This is the absolute worst apartment complex in the Dallas metroplex. Please DO NOT waste your money here. For starters- The leasing office staff was incredibly rude and unwelcoming, you're basically an inconvenience to them when you have a question or concern. The interior ofā€¦Ā See More >
          Review Author Icon

          Kenneth_K483

          Resident ā€¢ 2019

          7/6/2019

          Hands down the BEST Onsite Property Management! So yes all the apartments have just been renovated, the pool is a amazing, it's in a prime location - but non of that would matter without the amazing staff. Chase the Property Manager is always available, Jenniferā€¦Ā See More >
            Review Author Icon

            Resident 569815

            Verified Resident ā€¢ 2018

            11/12/2018

            This place sounds nice on paper, but dont ignore the reviews online. Hue at Cityplace sucks, especially considering how much rent is. The water has been shut off all day 3 times in the 2 months Ive lived here. Doesnt sound like much of aā€¦Ā See More >
              Manager

              11/12/2018

              Hue at Cityplace Apartments
              Hello, thank you for your feedback! We sincerely apologize about the recent water shut-offs. The on-site team is performing work that is required of them by the city. Management is about 50% complete with the entire property, and they try to limit the shutoffs to every two weeks until the project is finished! Please let the office know if you have any questions about this maintenance work or anything else! - Lindsay, Bell Customer Service
              Review Author Icon

              Resident 548497

              Verified Resident ā€¢ 2018

              9/28/2018

              Very good place to live!! I moved here from North Carolina and have been staying here for 3 months. The community is very conveniently located to downtown. Overall, the staff is very friendly and courteous and all requests for maintenance have been addressed promptly. I am happyā€¦Ā See More >
                Manager

                10/11/2018

                Hue at Cityplace Apartments
                Thank you for your review! We are pleased to hear you had a positive experience at Hue at Cityplace Apartments. We look forward to continuing to provide you with Hassle Free Living :) -Lauren, Bell Customer Service
                Review Author Icon

                Resident 531552

                Verified Resident ā€¢ 2018

                8/23/2018

                Great service , overall very good ! !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

                  Manager

                  9/10/2018

                  Hue at Cityplace Apartments
                  Thank you for your 5-star review! We are so happy to hear that you are enjoying your living experience with us. We look forward to continuing to make Hue at Cityplace a place where you are proud to call home! -Lauren, Bell Customer Service
                  Review Author Icon

                  Resident 512543

                  Verified Resident ā€¢ 2017 - 2018

                  9/13/2018

                  This place is okay. It's really not that great. I have had my car broken into in the parking garage on the top floor, the water pressure in the shower sucks, the appliances are average. The dumpster makes the place smell really bad when youā€¦Ā See More >
                    Manager

                    7/13/2018

                    Hue at Cityplace Apartments
                    Hi there, thank you for leaving your comments. Please let the on-site team know what they can do to change your 3-star experience to 5-star experience! All the bes-Lindsay, Bell Reputation Team
                    Review Author Icon

                    Resident 494069

                    Verified Resident ā€¢ 2018

                    5/31/2018

                    I have only been here for a little over a week, but I have had a great experience so far! Management checked to see how I was doing within the first few days, which was very nice! Maintenance was on it with taking careā€¦Ā See More >
                      Manager

                      6/6/2018

                      Hue at Cityplace Apartments
                      Thank you for your positive review! We are so happy to hear that you decided to make Hue at Cityplace your new home and that our team was able to make your transition a smooth one. We strive to provide all of our residents with Hassle Free Living so please feel free to stop by our office if there is anything else we can do to make your stay with us even better! -Lauren, Bell Reputation Team
                      Review Author Icon

                      Resident 494066

                      Verified Resident ā€¢ 2018

                      5/31/2018

                      The move in process has been hell, as far as the help of everyone that works there. My arm went off one night, no one knew the company name nor did they help. I had to call a fireman to come help. As far asā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018

                        9/3/2018

                        DON'T move here. No one helps. I have complained about the gym noise for a while now and no one has done anything about it. I was told I was able to move to a different floor plan so I would not hear the noise.ā€¦Ā See More >
                          Manager

                          5/31/2018

                          Hue at Cityplace Apartments
                          Thank you for your feedback on Hue at Cityplace. We're happy to facilitate a conversation with your community manager to get this resolved. Please send me an email (reputation@bellpartnersinc.com) with your name and contact information, and a day/time that is best for you, so I can have a service representative follow up with you. Thank you again for sharing your concerns. I look forward to speaking with you soon. -Lauren, Bell Reputation Team
                          Review Author Icon

                          Resident 492131

                          Verified Resident ā€¢ 2010 - 2018

                          5/26/2018

                          Pro: -Location Con: -Noisy (building does not have good soundproofing) -Dirty community/public spaces (trash in hallways and parking garage; pet waste in hallways and pet park) -There have been multiple car and apartment break-ins. Management has done little to increase the security of the complex. Their go-to response is providingā€¦Ā See More >
                            Manager

                            6/19/2018

                            Hue at Cityplace Apartments
                            Hello, thanks for your review! We're grateful for the opportunity to improve. With the pool construction, the team is aware that it can get a bit dirty, so they try their best to maintain the cleanliness of the corridors. They have recently invested in a machine to help increase the cleaning efficiency and effectiveness! We take the safety of our residents very seriously, so if you see something, please let the team know immediately so that they can take the appropriate action. Management has not been notified of any maintenance requests not being completed or taking a long time to complete - if this is the case, please do let them know so they are able to resolve these for you! We hope we're able to change your 1-star experience to a 5-star experience. All the best-Lindsay, Bell Reputation Team
                            Review Author Icon

                            Resident 491845

                            Verified Resident ā€¢ 2017 - 2018

                            5/24/2018

                            So far my experience has been pleasant. This apartment complex is located in a great spot! It is close to all of the hot bars and super close to downtown. I love that there is a very secure parking garage!

                              Manager

                              6/11/2018

                              Hue at Cityplace Apartments
                              We are happy to hear that you enjoy calling Hue at Cityplace your home and are appreciating the community. We look forward to continuing to provide you with a positive living experience. Thank you for your kind review! -Lauren, Bell Reputation Team
                              Review Author Icon

                              Resident 488949

                              Verified Resident ā€¢ 2016 - 2018

                              5/17/2018

                              When grey Star was managing the property it was clean and neat never a issue. Bell partners are horrible. The leasing staff is not friendly the assistant manager is rude the leasing agaent is rude and feels that she can say whatever she wants whenā€¦Ā See More >
                                Manager

                                5/24/2018

                                Hue at Cityplace Apartments
                                Thank you for taking the time to leave a review. Bell Partners is excited to be the new management company for this property and we look forward to implementing a lot of improvements in order to make Hue at Cityplace the best that it can be. Please know that our staff is working hard to ensure that our property is well maintained. We are going through renovations at the property and it has been a dusty at times. The pool is closed since we are doing renovations there as well. But we do have our groundskeeper walking grounds and mopping the hallways to keep them looking nice. If you have any additional questions or concerns please let us know and we would happy to get those addressed for you. We appreciate your patience and look forward to making your living experience with us a positive one! -Ashleigh, Bell Reputation Team
                                Review Author Icon

                                Ayshia_P

                                Resident ā€¢ 2018

                                4/18/2018

                                Our new management has truly improved how I feel about living here. They are always nice and helpful plus the answer the phones! Maintenance request are done in a timely manner and they are always having events for us.

                                  Manager

                                  4/24/2018

                                  Hue at Cityplace Apartments
                                  Hi Ayshia, Bell Partners is proud to be the new management company for Hue at Cityplace so we are thrilled to read your great review! We are so happy to hear that our staff has been able to change your experience for the better and we look forward to continuing to provide you with an exceptional living experience :) -Ashleigh, Bell Reputation Team
                                  Review Author Icon

                                  Resident 472400

                                  Verified Resident ā€¢ 2016 - 2018

                                  4/5/2018

                                  Cost is right. Pool is down for rennovation. Alarm goes off in nearby storage units every night and the neighborhood has a lot of homeless people that will harass you until you get across 75. Staff is friendly and the unit is large.

                                    Manager

                                    4/17/2018

                                    Hue at Cityplace Apartments
                                    Please feel free to come into the office to discuss your concerns and we would be happy to talk through them with you. We truly want all of our residents to enjoy their stay with us so we would be happy to help in any way we can. Thank you! -Ashleigh, Bell Reputation Team
                                    Review Author Icon

                                    Resident 469094

                                    Verified Resident ā€¢ 2015 - 2018

                                    3/27/2018

                                    The apartment itself isnt bad, but is overpriced considering the criminal activity that goes on around the complex. At times the gates dont close. Our cars get really wet when it rains and we are at the callbox because there is no shelter over it.

                                      Manager

                                      4/3/2018

                                      Hue at Cityplace Apartments
                                      Thank you for your feedback of Hue at Cityplace, we appreciate your comments as we continue to make changes to the community in order to provide a place where people are proud to call home. Please know that we take the issue of resident safety and property security very seriously. If you would like to discuss any specifics of your experiences, have any questions, or would like to offer any solutions you might have please feel free to stop by our office and we would be happy to help! - Ashleigh, Bell Reputation Team
                                      Review Author Icon

                                      Resident 467284

                                      Verified Resident ā€¢ 2018

                                      3/22/2018

                                      I am so happy to be living here at Hue at City Place!! Alex and Armando are amazing guys! The front office staff is always smiling and help in any way that they can. I picked the best place to call home from location toā€¦Ā See More >
                                        Review Author Icon

                                        Resident 467283

                                        Verified Resident ā€¢ 2017 - 2018

                                        3/22/2018

                                        We have lived at Hue Apartments for a little over a year. It is an extremely handy location with easy access to 75, 30, 45, downtown, and to lots of shopping and restaurants. The apartments are very nice with walk-in closets and doubleā€¦Ā See More >
                                          Review Author Icon

                                          Resident 453917

                                          Verified Resident ā€¢ 2017 - 2018

                                          2/15/2018

                                          The location to everything is fantastic, all of the main bar areas are within 2-3 miles. The dog park has gotten better, but still often find poop out there. The neighborhood is a little bit sketchy. There are always bums at the gas station nextā€¦Ā See More >
                                            Manager

                                            2/15/2018

                                            Hue at Cityplace Apartments
                                            Thank you for taking the time to leave a review for Hue at Cityplace. Bell is so pleased to be the new management company for this property so we are very happy to hear that you have noticed a difference since we have taken over. Our goal is always to provide our residents with an exceptional living experience so we appreciate your comments and look forward to making your stay with us a great one. Please don't hesitate to let us know if there is anything else we can help with :) -Ashleigh, Bell Reputation Team
                                            Review Author Icon

                                            Resident 453133

                                            Verified Resident ā€¢ 2018

                                            2/13/2018

                                            I've been extremely happy with the way maintenance has responded so quickly and thoroughly to numerous issues. My apartment was not move in ready since I was the last lease signer for the old company so Armando and Alex had to correct a lot ofā€¦Ā See More >
                                              Manager

                                              2/14/2018

                                              Hue at Cityplace Apartments
                                              Thank you for your review! We are pleased to hear you had a positive experience with our maintenance team. We want all of our residents to feel at home in their apartment so we do strive to work as quickly and efficiently as we can. We look forward to continuing to provide you with Hassle Free Living :) -Ashleigh, Bell Reputation Team
                                              Review Author Icon

                                              Christian_Y

                                              Resident ā€¢ 2017 - 2018

                                              2/8/2018

                                              I was here during the transition to new management (Bell Partners) and have thoroughly enjoyed their management style. In addition to quick maintenance resolutions the front office staff is extremely friendly and helpful. One of the perks is immediate access not just to Deep Ellumā€¦Ā See More >
                                                Manager

                                                2/12/2018

                                                Hue at Cityplace Apartments
                                                Christian, thank you so much for the thoughtful review! We are thrilled to hear that our new management staff has been able to make your experience here at Hue even better. We look forward to continuing to make your stay with us a great one :) -Ashleigh, Bell Reputation Team
                                                Review Author Icon

                                                Resident 450791

                                                Verified Resident ā€¢ 2016 - 2018

                                                2/8/2018

                                                Great location, good management, standard amenities. Apartments could use an update, but property managers have been doing some recently. Overall satisfied with my experience living here, especially for its closeness to the city center, bars and restaurants, transportation, and really good for the price.

                                                  Manager

                                                  2/12/2018

                                                  Hue at Cityplace Apartments
                                                  We are pleased to hear that you are enjoying calling the Hue at Cityplace your home. We look forward to implementing more improvements to make your stay with us even better. Our staff works hard to provide Hassle Free Living to our residents so if you have any questions or concerns please don't hesitate to reach out and we would be happy to help :) -Ashleigh, Bell Reputation Team
                                                  Review Author Icon

                                                  Resident 450790

                                                  Verified Resident ā€¢ 2017 - 2018

                                                  10/12/2018

                                                  Been having ac issues since day one. Water is always cut off on Fridays and is a big inconvenience. Service request never worked in a timely matter. If I need anything I have to personal go to the rent office.

                                                    Manager

                                                    2/12/2018

                                                    Hue at Cityplace Apartments
                                                    Thank you for taking the time to leave a review. Bell Partners is excited to be the new management company for this property and we look forward to implementing improvements in order to make Hue at Cityplace the best that it can be. If you have any questions or concerns please let us know and we would happy to get those addressed for you. We appreciate your patience and look forward to making your living experience with us a positive one! -Ashleigh, Bell Reputation Team

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer and Dryer Included in Apartment Home
                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Dogs Allowed
                                                      Deposit: $300. Rent: $20. Restrictions: Aggressive breeds
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Deposit: $300. Rent: $20
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Package Locker
                                                    • 24/7 Dry Cleaning Service
                                                    • Additional Storage
                                                    • Arched Foyers Available
                                                    • Breakfast Bar
                                                    • Convenient to West Village and Uptown
                                                    • Crown Molding
                                                    • Cyber Lounge with Wi-Fi
                                                    • Dog Park
                                                    • Downtown Views
                                                    • Game Room
                                                    • Gas Fireplaces Available
                                                    • Interior Courtyards with Zen Garden
                                                    • Kitchen Pantries
                                                    • Limited Card Access Lobbies with Free Wi-Fi
                                                    • Multi Level Fitness Center
                                                    • Outdoor Grilling and Gathering Areas
                                                    • Premium Flooring
                                                    • Recycling Program
                                                    • Separate Shower and Bath Tub Enclosures Available
                                                    • Stainless GE Appliances
                                                    • Swimming Pool and Hot Tub
                                                    • Under Cabinet Lighting
                                                    • Walk In Closets
                                                    • White Kitchen Cabinetry and Stainless Hardware
                                                    Show Less
                                                    Show More

                                                    Leasing

                                                    Welcome to Broadstone Paragon, a residential community featuring studio, one, two, & three-bedroom apartments in Dallas, TX. Spacious layouts and luxurious amenities welcome you home, along with exceptional service and an ideal location within walking distance to shopping, dining, and several entertainment options.Are you looking for a one-of-a-kind apartment for rent in Dallas, TX? We look forward to helping you! Contact our friendly, professional office staff to schedule a tour today and make Broadstone Paragon your new home.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3194

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    How is Broadstone Paragon Rated?
                                                    Based on 139 number of votes by renters, Broadstone Paragon is currently rated 3.2 out of 5 stars.
                                                    How satisfied are residents with the upkeep and overall appearance of the grounds at Broadstone Paragon?
                                                    Broadstone Paragon is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    How effective was the maintenance team when resolving your problem?
                                                    Broadstone Paragon is rated 4/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    What are noise levels like at Broadstone Paragon?
                                                    Broadstone Paragon is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    How safe is Broadstone Paragon?
                                                    Broadstone Paragon is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    How satisfied are residents with the neighborhood?
                                                    Broadstone Paragon is rated 4/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    How satisfied are residents with the staff at Broadstone Paragon?
                                                    Broadstone Paragon is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    How often does management engage with reviews?
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    How quickly does management engage with reviews?
                                                    Managers have replied within 4 days to their community reviews in the past year.
                                                    Who manages Broadstone Paragon?
                                                    Greystar
                                                    What is the pet policy at Broadstone Paragon?
                                                    Dogs Allowed
                                                    Deposit: $300
                                                    Rent: $20
                                                    Restrictions: Aggressive breeds
                                                    Cats Allowed
                                                    Deposit: $300
                                                    Rent: $20
                                                    What types of floor plans are available?
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    Studio, 1 Bath
                                                    What is the move-in special?
                                                    Receive 4-6 Weeks Free! Call for more details.

                                                    Contact Property

                                                    March 2024

                                                    Sun
                                                    Mon
                                                    Tue
                                                    Wed
                                                    Thu
                                                    Fri
                                                    Sat
                                                    1
                                                    2
                                                    3
                                                    4
                                                    5
                                                    6
                                                    7
                                                    8
                                                    9
                                                    10
                                                    11
                                                    12
                                                    13
                                                    14
                                                    15
                                                    16
                                                    17
                                                    18
                                                    19
                                                    20
                                                    21
                                                    22
                                                    23
                                                    24
                                                    25
                                                    26
                                                    27
                                                    28
                                                    29
                                                    30
                                                    Beds

                                                    0

                                                    Baths

                                                    0

                                                    Broadstone Paragon is a 500 - 1,875 sq. ft. apartment in Dallas in zip code 75204. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,236 - $4,320. Nearby cities include University Park, Farmers Branch, Addison, Mesquite, and Richardson.

                                                    Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.