Interurban Building Apartments
#6,694 #91 #1,084

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Interurban Building Apartments

1500 Jackson Street, Dallas, TX 75201
(95 Reviews)
$1,495 - $3,550/mo

Reviews

(93)

3.5 rating

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95 total reviews

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Verified

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1231980

Verified Resident 2022 - 2024

4/12/2024

On any day I can depend on professionalism, and clearness of the property. It’s a very quiet, and safe place to stay! There are plenty of activities surrounding the community, as well as live entertainment! This has become my favorite place to stay!

    Manager

    4/16/2024

    Interurban Building Apartments
    Good Morning, Thank you so much for taking the time to leave us this 5-Star review! We strive to ensure that our residents truly love where they live. I'm so happy to see that we're meeting that mark for you! If there is ever anything we can do to make your living experience even better, please don't hesitate to reach out to us anytime. -Your Interurban Management Team
    Review Author Icon

    Resident 1192055

    Verified Resident 2023

    10/23/2023

    I cannot say enough good things about Shannon and Kenzie (management). I had a very unique circumstance when arriving to dallas, and they were so accommodating and helpful. This building is in the heart of downtown, with that being said, it is loud on the weekends! but that is any city, and nothing Interurban can change. There is security that stays at the front door overnight, and they roam up and down each floors halls ever hour of the night. You can rarely hear the people above or below you. Gym next door is great and I love that residents get a discount!

      Manager

      10/24/2023

      Interurban Building Apartments
      Good afternoon, Thank you for your feedback! I'm happy to see that you love where you live! If you ever need anything, please don't hesitate to reach out anytime. -Your Interurban Management Team
      Review Author Icon

      Resident 1184235

      Verified Resident 2023

      9/26/2023

      For a luxury community it has a low key and mellow vibe which is rare. Thanks for the friendly atmosphere For a luxury community it has a low key and mellow vibe which is rare. Thanks for the friendly atmosphere

        Manager

        10/6/2023

        Interurban Building Apartments
        We appreciate your positive review about your recent experience with us! If there is anything we can do to make your experience even better, please feel free to reach out to us anytime! -Your Interurban Management Team

        Updated Review

        Review Author Icon

        Resident 1052185

        Verified Resident 2022 - 2023

        9/13/2023

        I just wish the sky high utility bills (price per KW has more than tripled since I moved in 2022) would be assessed and taken care of. I live in a studio apartment at 609sqft and there is no way paying almost $400 in utilities makes any sense.

          Review Author Icon

          Resident 1163782

          Verified Resident 2023

          7/27/2023

          I recently completed my stay at Interurban Apartments, and regrettably, it was not the experience I had hoped for. Throughout my time there, I encountered a series of unresolved issues that significantly impacted my living conditions and overall satisfaction. One of the major problems I faced was a persistent leaking AC unit in my apartment. Despite multiple maintenance requests, it took considerable effort, including contacting the Leasing Manager, Shannon, directly before the issue was addressed. The constant water leakage not only made the environment uncomfortable but also posed potential hazards, which was a clear violation of the lease agreement terms and conditions. Adding to my dissatisfaction was the persistent pest problem, specifically crickets, in my apartment. While I reported the matter to the leasing office, the response was vague, and no effective action was taken to resolve the infestation. This situation compromised not only my living conditions but also my health and well-being. Moreover, I must address the issue of false advertising during the leasing process. The promised upgrades, such as new blinds, a washer and dryer, a fridge, and replaced Juliet balcony doors, were not delivered as expected by "late April." This misrepresentation created a significant gap between expectations and reality, eroding… See More>
            Manager

            7/28/2023

            Interurban Building Apartments
            Hi Dera, We regret to hear that you've has a negative experience. We strive to ensure that each our resident's truly love where they live. I apologize that we weren't able to meet that expectation for you. I am happy that we were able to accommodate your request and are now able to enjoy your new house! We wish you the best of luck in the future, Dera. Thank you!
            Review Author Icon

            Resident 1159085

            Verified Resident 2018 - 2023

            7/13/2023

            Wonderful team in an historic building —— the location has a lot to offer if you choose downtown living. Management team and the staff are great. Maintenance does a great job and is always prompt to respond.

              Manager

              7/14/2023

              Interurban Building Apartments
              Good morning! Thank you so much for your kind review! I will be sure to pass this along to the team! If there is anything we can do for you, please feel free to reach out anytime! I hope you have a wonderful day! -Your Interurban Management Team
              Review Author Icon

              Resident 1157735

              Verified Resident 2023

              7/9/2023

              It’s been bad, the entire leasing office already knows and is aware. I wouldn’t be this upset if staff had better communication. Still undecided if I am going to stay or not. My apartment still fluctuates to 76 degrees and I was promised a portable ac unit from Amazon, was even told it had been DELIVERED, but never got it. :)

                Manager

                7/12/2023

                Interurban Building Apartments
                Hi Kylie, Thank you for taking the time to leave us your feedback. I apologize for the delayed delivery from Amazon for the portable AC. I'm happy to hear that it's there now! If you need anything else, please feel free to reach out anytime. Thank you!

                Updated Review

                Review Author Icon

                Resident 1067907

                Verified Resident 2022 - 2023

                5/7/2023

                This is a wonderful place to live, a quiet oasis in the middle of downtown. One of a kind industrial building with a cozy community space in the basement. Super clean and safe. New staff is very responsive.

                  Manager

                  5/9/2023

                  Interurban Building Apartments
                  Good morning, thank you for taking the time to leave us this amazing review! It means so much to us! If there is anything we can do to make your living experience even better, please feel free to reach out to us anytime. -Your Interurban Management Team
                  Review Author Icon

                  tag.mssg@gmail.com

                  prospectiveVisited 2022

                  11/16/2022

                  Heads up! Theyr'e Grifters

                  Heads up for the grifters- The Interurban is nothing more than an excuse to take advantage of future tenants. It's a grift! After discussing the monthly promotions I decided the deal was great and I liked the vibe of the building so I fill out the application and submit all my data for the credit and rental history check. I didn't have anything of concern having just finished a lease of 3 years I wasn't thinking anything about it and besides, the monthly promo entitled me to get the $250 application fee back the first month of the lease. The renters portal acts like I'm approved. It emails me and welcomes me to the property, asks me to transfer my cable and WiFi, and even asks that I get renters insurance! I was really happy because all the indicators showed I was approved quickly and I needed to move fast, so this was perfect. Plus the best part was that the property manager told my realtor that they normally didn't combine promotions but that since he and I'd been told they could be stacked that they would honor that. Great! After paying the fee and that money cleared out of… See More>
                    Manager

                    11/21/2022

                    Interurban Building Apartments
                    Hi Tag.mssg@gmail.com, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit.
                    Review Author Icon

                    Resident 1075633

                    Verified Resident 2022

                    10/15/2022

                    I am highly impressed with Interurban Building and everything it has to offer. My experience has been incredible so far. The management and staff have been friendly and extremely helpful during the move in process. I really appreciate the safety measures taken of the apartment. Also extremely satisfied with how adorable my apartment is. I am so excited to call Interurban Building my new home!

                      Manager

                      10/17/2022

                      Interurban Building Apartments
                      Hello Verified Resident 10985, we appreciate you taking the time to leave us this very great feedback. We always strive to provide top quality service to every guest, and are pleased to hear that you enjoy your experience here at Interurban Building Apartments!
                      Review Author Icon

                      Resident 1058813

                      Verified Resident 2022

                      8/26/2022

                      Great apartment to live in. Staff is friendly, maintenance is great, and the location is ideal. Especially for someone just mooching to the city like myself. i would definitely recommend to anyone looking for something in Dallas

                        Manager

                        8/28/2022

                        Interurban Building Apartments
                        Verified Resident 1058813, thank you for your kind review; we are happy to pass along your comments to the team here at Interurban Building Apartments! Feel free to reach out to us if you need anything. Have a wonderful day.
                        Review Author Icon

                        Resident 1046240

                        Verified Resident 2020 - 2022

                        7/19/2022

                        Everything about this building and the staff is amazing! I hope to be here many years to come! I’ve been hear since march of 2020 and I really can’t believe how lucky I got to have found the right place to live downtown!

                          Manager

                          4/14/2023

                          Interurban Building Apartments
                          WOW, thank you so much for this amazing review! We strive for 100% satisfaction, seeing this is absolutely amazing. If there is anything we can do to make your experience here at Interurban Building even better, please let us know. -Your Interurban Management Team
                          Review Author Icon

                          Resident 1044995

                          Verified Resident 2022

                          7/15/2022

                          So far, I’m really enjoying my apartment. Everyone is friendly, maintenance is great, and the location is perfect. Another plus is the building is very safe and secure. I’m very proud to call Interurban my new home!!!!!

                            Manager

                            4/14/2023

                            Interurban Building Apartments
                            Hi, we really appreciate your positive review! If there is anything we can do to make your living experience even better, please feel free to reach out to us anytime! -Your Interurban Management Team
                            Review Author Icon

                            Resident 1023622

                            Verified Resident 2019 - 2022

                            5/9/2022

                            Love the Interurban Building! Love our management staff! I have lived here for three years and love every thing about this historical building. My loft is gorgeous, spacious and clean. Rent is the most affordable in downtown Dallas.

                              Manager

                              5/12/2022

                              Interurban Building Apartments
                              Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
                              Review Author Icon

                              Resident 1021336

                              Verified Resident 2021 - 2022

                              5/2/2022

                              Since I've moved in, I have not been able to use the amenities due to them being out of service for months. There is no sense of community and do not see on site management really do anything to bring people together; especially for this being such a small property. There is a clear lack of attention to the online community platform.. taking weeks before a comment or posting to be approved.

                                Manager

                                5/4/2022

                                Interurban Building Apartments
                                Verified Resident 1021336, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (214) 761-1500 so we may identify ways to improve your experience. Your Interurban Team
                                Review Author Icon

                                Resident 1016351

                                Verified Resident 2022

                                4/15/2022

                                Excellent. Especially David Lekar, he is a star and he made it easy to choose this apartment over others. He is professional, courteous, responsive, and he made the difference in us choosing Interurban. He keeps the building classy and just wonderful. Also, the night security is great and should always be there, it makes a difference. And then the location.

                                  Manager

                                  4/28/2022

                                  Interurban Building Apartments
                                  Thank you very much for your feedback. We value our residents and community and take pride in providing a great place to live. Your positive comments mean a great deal to us because we truly strive to have loyal residents. Thanks again! Your Interurban Team
                                  Review Author Icon

                                  Resident 909606

                                  Verified Resident 2018 - 2021

                                  5/29/2021

                                  Great! Management & staff are super helpful and always friendly. Noise from street gets louder the lower you live, living next to AT&T Discovery has its ups & downs. Apartment is quiet & My neighbors are great.

                                    Manager

                                    6/2/2021

                                    Interurban Building Apartments
                                    Verified Resident 909606, thank you for your kind review; we are happy to pass along your comments to the team here at Interurban Building! Thank you so much again for your feedback! We hope you have a great day!
                                    Review Author Icon

                                    Resident 860380

                                    Verified Resident 2015 - 2020

                                    1/6/2021

                                    The Interurban Building is a unique urban loft design that is very hard to find. With the the high level of security and top notch maintenance and management team, it's been my best living experience. For those seeking a true urban loft living experience with all the downtown amenities, you cannot bet this building in Dallas.

                                      Manager

                                      1/17/2021

                                      Interurban Building Apartments
                                      Hi, thank you so much for your positive comments about Interurban Building! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Interurban Building!
                                      Review Author Icon

                                      Resident 839816

                                      Verified Resident 2020

                                      11/4/2020

                                      LOVE, love this building! The neighborhood is quite but lively and the complex is filled with kind humans. I really feel like I can create a home here. The staff is friendly and the apartment couldnt be better!

                                        Manager

                                        11/10/2020

                                        Interurban Building Apartments
                                        Verified Resident 839816, thank you for your kind review; we are happy to pass along your comments to the team here at Interurban Building! Your Interurban Team!
                                        Review Author Icon

                                        anonymous

                                        Resident 2019 - 2020

                                        9/15/2020

                                        Just don't do it. I was so proud to live here at one point. The architecture and the floor plans are truly unparalleled. However, management isn't very accommodating and often, quite condescending. Parking is $105 per month and it is the MOST irritating process to have visitors. Not to mention, all the keys you have to keep up with to enter and exit the building and management IS NOT in the business of being helpful. They'll legit act like you don't live here when you lose a key or need to have someone buzzed in. Water and electricity are billed by a 3rd party that has been over charging residents for as long as I've been here and Inteurban takes a fairly hands off approach to assist. In a year and a half of being overcharged, they only issued a credit for the last 2 billing cycles. The icing on the cake, though, is the fact that they charge nearly $4000 for an early termination fee (in addition to the standard 60 days notice). During a pandemic or an other time, this is an egregious amount! Per standard, I assumed, I'd be charged a re-letting fee (85% of 1 months… See More>
                                          Manager

                                          11/10/2020

                                          Interurban Building Apartments
                                          Anonymous, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. Thank you for leaving feedback. Please reach out to us at (214) 761-1500 so we may identify ways to improve your experience. Your Interurban Team
                                          Review Author Icon

                                          Resident 804975

                                          Verified Resident 2019 - 2020

                                          8/18/2020

                                          Overall, my experience has been pretty good. Just wish there was better cleaning of the floors and common areas and the pool. I havent wanted to swim the past coulple weekends because its pretty gross.

                                            Manager

                                            11/10/2020

                                            Interurban Building Apartments
                                            Verified Resident 804975, your satisfaction is our top priority. Feel free to reach out to us if you need anything. Have a wonderful day. Your Interurban Team
                                            Review Author Icon

                                            Resident 787538

                                            Verified Resident 2018 - 2020

                                            7/6/2020

                                            When I first moved in here I had the highest of hopes. The pictures online were beautiful and the aesthetic of the apartment was exactly what I wanted. I realized quickly that it was far from what I thought it would be. The first thing I noticed when I moved in was how dirty the floors were. I couldnt walk on my own floor in my unit without it turning my feet black. I think over time previous tenants had tracked in oil and dirt from the parking garage and it just wasnt ever properly cleaned. In general the unit was dirty. The day I moved in I looked in the restroom and the area behind the toilet was disgusting. Behind the A.C. Unit looked like a black hole of dust and mildew. I realized later after having to get my own test done that there was actually mold growing behind the A.C. Unit. Unfortunately the management team gaslighted me and tried to invalidate any issue I had. When I came to them with proof of mold Morgan denied it was mold she said it was mildew. So when I got my own professional test done and proved it was… See More>
                                              Manager

                                              7/7/2020

                                              Interurban Building Apartments
                                              Thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
                                              Review Author Icon

                                              anonymous

                                              Resident 2020

                                              6/25/2020

                                              My fiancee and I were looking for an apartment after we had a nightmare of an experience at our last place. Apartment hunting was still fairly new to both us and when we found Interurban, David was beyond helpful in explaining to us how the process worked to sublet our other apartment and answered every question we had. We soon met Morgan and Des and were so happy with how wonderful and responsive they all are. Every interaction we've had has been so positive. On top of that, the building has 24 hour security, it's walking distance from everything in downtown and Deep Ellum, AT&T is building a new Discovery District one block from the apartments, and our big windows and inlaid brick in our unit are to die for. 100% would recommend Interurban to anyone looking for a safe, historic apartment right in the heart of downtown Dallas.

                                                Review Author Icon

                                                anonymous

                                                prospectiveVisited 2020

                                                6/25/2020

                                                I've visited this community and its in an amazing historic building! The management staff was one of the most friendly, helpful group that I've come across. I can't wait until my lease is up so I can try to get into this building!

                                                  Manager

                                                  6/26/2020

                                                  Interurban Building Apartments
                                                  We strive for 100% satisfaction, and it is great to see you had such a positive experience at Interurban Building. We are looking forward to having you as part of our Interurban family. Have a wonderful day.
                                                  Review Author Icon

                                                  anonymous

                                                  prospectiveVisited 2020

                                                  6/24/2020

                                                  Location, above all else is what I like about this. It's close to work and the DART lines which makes it high on my list. The staff is super friendly as well, they answered all of my questions when I did my tour

                                                    Manager

                                                    6/25/2020

                                                    Interurban Building Apartments
                                                    We appreciate your positive review about your recent experience with us! Have a wonderful day!

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    A11

                                                    1 Bed, 1 Bath | 661 sq. ft.

                                                    $1,550

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A5

                                                    1 Bed, 1 Bath | 609 sq. ft.

                                                    $1,595

                                                    3 Available Units

                                                    See Floor Plan Details

                                                    A8

                                                    1 Bed, 1 Bath | 600 sq. ft.

                                                    $1,600

                                                    2 Available Units

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A-

                                                    Review Ratings

                                                    Noise

                                                    3.3

                                                    Grounds

                                                    3.8

                                                    Safety

                                                    4.0

                                                    Office Staff

                                                    4.3

                                                    Maintenance

                                                    4.3

                                                    Neighborhood

                                                    4.3

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    6

                                                    Manager’s Review Engagement

                                                    A-

                                                    Percentage of reviews responded to

                                                    83.33%

                                                    Manager’s Review Reply Time

                                                    D+

                                                    Average time to respond to reviews

                                                    53.17 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Gated Access Parking Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Restrictions: We welcome a maximum of 2 pets per apartment home. There is a $400 per pet non-refundable fee. Pet rent is $20/month per pet. There is a combined weight limit of 75 pounds and breeds restrictions apply. Please contact the office for more information if needed.. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Fee: $400 ~ 800. Rent: $20. Restrictions: We welcome a maximum of 2 pets per apartment home. There is a $400 per pet non-refundable fee. Pet rent is $20/month per pet. There is a combined weight limit of 75 pounds and breeds restrictions apply. Please contact the office for more information if needed.. Pet Limit: 2
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                                                    Other
                                                    • Fitness Center
                                                    • Pool and Hot Tub
                                                    • Resident Lounge with Wi-Fi
                                                    • Walkers Paradise- 95 Walk Score
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                                                    Leasing

                                                    We are now accepting in-person tours via scheduled appointments only. Our virtual tours are also available. Please schedule yours today. Call us today for more information! Built in 1916 as the Interurban Building Train Station in the heart of downtown Dallas, this historic landmark has been revitalized as 134 true loft spaces for rent. Interurban Building is poised at 1500 Jackson Street, just one block South of Neiman Marcus' esteemed flagship store. A short walk will land you at a number of boutiques, restaurants, and dallas hot spots for entertainment. Living at our luxe mid-rise is convenient to both work and play. Contact us for more reasons to call Interurban Building your new home.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 08:30 AM - 05:30 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3430

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 95 number of votes by renters, Interurban Building Apartments is currently rated 3.5 out of 5 stars.
                                                    Interurban Building Apartments is rated 3.8/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    Interurban Building Apartments is rated 4.3/5 stars in our renters maintenance survey, which is considered good. The maintenance team is generally quick and efficient in fixing problems.
                                                    Interurban Building Apartments is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Interurban Building Apartments is rated 4/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                    Interurban Building Apartments is rated 4.3/5 stars in our renters neighborhood survey, which is considered good. The complex is located in a generally safe and desirable neighborhood with good access to local attractions and services.
                                                    Interurban Building Apartments is rated 4.3/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                    Managers have responded to 83.3333% of their community reviews in the past year.
                                                    Managers have replied within 53.17 days to their community reviews in the past year.
                                                    Greystar
                                                    Cats Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Restrictions: We welcome a maximum of 2 pets per apartment home. There is a $400 per pet non-refundable fee. Pet rent is $20/month per pet. There is a combined weight limit of 75 pounds and breeds restrictions apply. Please contact the office for more information if needed.
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400 ~ 800
                                                    Rent: $20
                                                    Restrictions: We welcome a maximum of 2 pets per apartment home. There is a $400 per pet non-refundable fee. Pet rent is $20/month per pet. There is a combined weight limit of 75 pounds and breeds restrictions apply. Please contact the office for more information if needed.
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    1 Bed, 1.5 Baths
                                                    2 Beds, 1.5 Baths
                                                    2 Beds, 2 Baths
                                                    2 Beds, 2.5 Baths
                                                    3 Beds, 3 Baths

                                                    July 2024

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                                                    Interurban Building Apartments is a 482 - 2,071 sq. ft. apartment in Dallas in zip code 75201. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,495. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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