Review History for Verified Resident 897163

Landmark on Lovers Apartments


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Resident 897163

Verified Resident ā€¢ 2020 - 2021

4/26/2021

When I first moved in to Landmark on Lovers I was very happy. After being here for a year, there are many things I am disappointed with. The office staff is not friendly and give incorrect information. The elevators are dirty and stink. The public trash cans are overflowing. The gates and security entrance doors are often broken. The maintenance team does an excellent job.
    Manager

    5/19/2021

    Landmark on Lovers Apartments
    Thank you so much for taking the time to share your thoughts. And just as much as I love to see a 5 star review, I very much appreciate honest but fair criticism as well. I would agree that in the past we were slow to repair gates as promptly as they should be, as well as trash concerns that had existed. I hope in recent months you have seen a dramatic improvement in the turnaround time of the access gates, as well as the changes we have made in regards to our trash pick up. Though the elevators have stayed clean during the week, I did receive a number of concerns about them getting dirty over the weekend. Because of this we have just recently moved schedules around to be sure we have them addressed over the weekends moving forward. I hope we have the opportunity to change your views here, and welcome any further thoughts you have. Please be sure to reach out in the future if there is anything we can ever be of help with! Warm Regards, Jon Hopkins Community Manager

    Review 46 out of 127

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