Neo Midtown Apartments
#18,087 #326 #3,063

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Neo Midtown Apartments

14145 Noel Road, Dallas, TX 75254
(139 Reviews)
$1,330 - $3,645/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed 1 Bth M R

1 Bed, 1 Bath | 680 sq. ft.

$1,410 - $2,245

3 Available Units

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1 Bed 1 Bth

1 Bed, 1 Bath | 680 sq. ft.

$1,330 - $2,160

2 Available Units

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1 Bed 1 Bth

1 Bed, 1 Bath | 678 sq. ft.

$1,375 - $2,180

2 Available Units

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1 Bed 1 Bth R

1 Bed, 1 Bath | 829 sq. ft.

$1,510 - $2,395

2 Available Units

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1 Bed 1 Bth

1 Bed, 1 Bath | 761 sq. ft.

$1,435 - $2,210

1 Available Unit

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1 Bed 1 Bth R

1 Bed, 1 Bath | 891 sq. ft.

$1,595 - $2,480

1 Available Unit

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1 Bed 1 Bth R

1 Bed, 1 Bath | 678 sq. ft.

$1,345 - $1,405

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1 Bed 1 Bth

1 Bed, 1 Bath | 755 sq. ft.

$1,375 - $1,425

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1 Bed 1 Bth

1 Bed, 1 Bath | 812 sq. ft.

$1,390 - $1,395

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1 Bed 1 Bth

1 Bed, 1 Bath | 829 sq. ft.

$1,405 - $1,410

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1 Bed 1 Bth

1 Bed, 1 Bath | 891 sq. ft.

$1,465 - $1,470

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1 Bed 1 Bth R

1 Bed, 1 Bath | 812 sq. ft.

$1,490

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1 Bed 1 Bth M R

1 Bed, 1 Bath | 755 sq. ft.

$1,500 - $1,550

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1 Bed 1 Bth R

1 Bed, 1 Bath | 761 sq. ft.

$1,510

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2 Bedrooms

2 Bed 2 Bth

2 Beds, 2 Baths | 1,182 sq. ft.

$1,750 - $3,230

6 Available Units

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2 Bed 2 Bth R

2 Beds, 2 Baths | 1,182 sq. ft.

$1,900 - $3,360

6 Available Units

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2 Bed 1 Bth

2 Beds, 1 Bath | 1,000 sq. ft.

$1,820 - $3,090

2 Available Units

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2 Bed 2 Bth M R

2 Beds, 2 Baths | 1,072 sq. ft.

$1,850 - $3,645

2 Available Units

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2 Bed 2 Bth M R

2 Beds, 2 Baths | 1,221 sq. ft.

$2,035 - $3,145

1 Available Unit

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2 Bed 2 Bth R

2 Beds, 2 Baths | 1,331 sq. ft.

$2,060 - $3,150

1 Available Unit

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2 Bed 2 Bth

2 Beds, 2 Baths | 1,072 sq. ft.

$1,600 - $1,700

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2 Bed 2 Bth

2 Beds, 2 Baths | 1,058 sq. ft.

$1,610 - $1,660

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2 Bed 2 Bth

2 Beds, 2 Baths | 1,150 sq. ft.

$1,720 - $1,780

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2 Bed 2 Bth M R

2 Beds, 2 Baths | 1,058 sq. ft.

$1,795

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2 Bed 1 Bth R

2 Beds, 1 Bath | 1,000 sq. ft.

$1,820 - $1,875

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2 Bed 2 Bth

2 Beds, 2 Baths | 1,214 sq. ft.

$1,825 - $1,860

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2 Bed 2 Bth

2 Beds, 2 Baths | 1,331 sq. ft.

$1,835 - $1,840

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2 Bed 2 Bth

2 Beds, 2 Baths | 1,221 sq. ft.

$1,835 - $1,885

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2 Bed 2 Bth M R

2 Beds, 2 Baths | 1,150 sq. ft.

$1,905 - $1,920

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2 Bed 2 Bth M R

2 Beds, 2 Baths | 1,214 sq. ft.

$1,985 - $2,025

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D-
D-

Renter Ratings

C

Review Ratings

Noise

5.0

Grounds

1.0

Safety

1.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

5.0

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Manager’s Review Engagement

F

Percentage of reviews responded to

0.00%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

View Community Timeline
View Community Timeline

Neo Midtown Apartments Reviews

(138)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

ifycha@gmail.com

Resident 2017 - 2021

4/25/2023

RUN!!RUN!!RUN!!

Please do not move in here. NNewManagement is horrible. I moved out in August 2021 and left my apartment like brand new. I hired professional cleaning crew to clean and a handyman to fix and pain. Am sure they were shocked to see how good… See More >
    Review Author Icon

    Miss_E903

    Resident 2022

    9/4/2022

    I’ve been living here for 2 days so far so good!

    Dj has been amazing throughout my entire move-in process, shouts out to her ?? i am really enjoying my time here so far, i do have a few small concerns that i will bring to their attention. But other than that I’m loving the Neo… See More >
      Review Author Icon

      anonymous

      Resident 2020 - 2021

      12/7/2021

      This is a long-overdue review... and I am only compelled enough to finally leave this review now and let everyone who is potentially looking at this apartment have a great insight view of what it really is. I moved into Neo Midtown in February 2020.… See More >
        Review Author Icon

        anonymous

        Resident 2018 - 2021

        10/11/2021

        What a joke! These people took over Neo Midtown in Dallas Texas. They literally destroyed a beautiful community! I lived there for 3 years! And I was going to stay many more until this company took over! They do not know what customer service means!… See More >
          Review Author Icon

          anonymous

          Resident 2018 - 2021

          8/25/2021

          I have lived here since 2018 which everything have seem nice but they changed management and this current management is very treble and unprofessional, They don’t know what they are doing! Don’t move to this apartment for you will regret it.… See More >
            Review Author Icon

            anonymous

            Resident 2021

            8/16/2021

            I had my luggage (2 boxes) shipped to your leasing office and it has been missing for over 3 weeks now. Your management asked me to provide a police report in order to check for the boxes and till date the camera footage has not… See More >
              Review Author Icon

              anonymous

              Resident 2020 - 2021

              8/16/2021

              Neo Changed the Management This year and it has been terrible. They are no more transparent with their charges. Security is now a thing of concern. My packages got stolen in package room , I reported the issue to them there were nonchalant about the… See More >
                Review Author Icon

                anonymous

                Resident 2018 - 2021

                8/9/2021

                I’ve been here for years (since 2018). I’ve enjoyed my stay until this new company that bought Neo out. The front desk is rude and ignorant. They are difficult with everything. Nothing gets repaired anymore. It is not safe living here. Gates left open and/or… See More >

                  Updated Review

                  Review Author Icon

                  anonymous

                  Resident 2020 - 2021

                  8/9/2021

                  Ramon_n you outlined so many of the things we have all gone through. Especially with Ana! She is rude and unprofessional! I do not appreciate her tone when she speaks down to me. I am not a child and I do not deserve to be… See More >
                    Review Author Icon

                    Ramón_n

                    Resident 2020 - 2021

                    7/29/2021

                    VERY SUSPICIOUS THAT THEY GOT SOME GOOD REVIEWS IN ONE WEEK AFTER SO MANY BAD ONES. OLD/UNKEPT, DANGEROUS, AND WORST MANAGEMENT (some extremely unpleasant lady named Ana). I lived there for 15 months. Had ZERO issues until they, without any warning, decided to change to… See More >
                      Review Author Icon

                      anonymous

                      Resident 2018 - 2021

                      7/15/2021

                      I’ve been here for years (since 2018). I’ve enjoyed my stay until this new company that bought Neo out. The front desk is rude and ignorant. They are difficult with everything. Nothing gets repaired anymore. It is not safe living here. Gates left open and/or… See More >
                        Review Author Icon

                        IanENord

                        Resident 2018 - 2021

                        6/4/2021

                        New management has (so far) ruined this complex. I lived here for nearly 3 years, and I would have recommended it to anyone. Not anymore. New management took over in early April time frame and this place has completely fallen off a cliff. See laundry… See More >
                          Review Author Icon

                          anonymous

                          Resident 2020 - 2021

                          5/3/2021

                          This was my worst apartment living experience ever. After the storm, they kept telling us that the water would be fixed the next morning and did this for more than two weeks. Our hot water didn't get fixed for a month after that even after… See More >
                            Review Author Icon

                            stephenrwynn

                            Resident 2019 - 2021

                            2/22/2021

                            I’ve lived in many apartments, and I’ve never had a worse experience than this. My water has been off for 6 days. Three units in my building have flooded. There is mildew smell coming from my vents. My apartment is completely unsafe and unsanitary. So,… See More >
                              Review Author Icon

                              anonymous

                              prospectiveVisited 2019

                              10/27/2019

                              Called them prior to driving out to look at a floor plan. The woman on the phone says as long as I'm able to make before 430 she would be able to show me. I drop what I'm doing and rush there to make it… See More >
                                Review Author Icon

                                anonymous

                                Resident 2019

                                8/3/2019

                                Before even thinking about this apartment, please go through all the NEGATIVE reviews, ALL ARE TRUE. I wish I would have trusted those reviews before moving in. THESE PEOPLE ARE MONEY MAKER and A BIG TIME LIER 1. If you are visiting this apartment, record… See More >
                                  Review Author Icon

                                  MsORA

                                  Resident 2017 - 2019

                                  6/25/2019

                                  I am current resident of almost 2 years waiting for my lease to end in the next few months so that I can leave. I increasingly have been very frustrated with living here. Issue #1: Within the first few months of living here, I have… See More >
                                    Review Author Icon

                                    skk1033

                                    Resident 2016 - 2018

                                    2/6/2019

                                    I have moved from Neo Midtown about 5 months ago. I thoroughly enjoyed my two years there and I appreciate it even more now that I am gone! The staff is always friendly and the grounds are impeccable. I wish that my new apartment building… See More >
                                      Manager

                                      2/25/2019

                                      Neo Midtown Apartments
                                      Thank you for taking the time to provide us with your feedback, your input is valuable and we hope that you will come back to Neo Midtown and make it your home again soon! It is because of your feedback we are able to provide even better customer service coupled with a more enjoyable place to call home. We greatly appreciate your compliments and will continue to provide this level of customer satisfaction and hope you will continue to voice your opinions.
                                      Review Author Icon

                                      Amber_F202

                                      Resident 2017 - 2018

                                      10/5/2018

                                      These apartments are the worst!!! First off, they make you pay for everything. Our monthly rent is 1205 before all the -------- they add on afterwards like valet trash, which got picked up for the first two weeks then never again after that. I finally… See More >
                                        Manager

                                        10/24/2018

                                        Neo Midtown Apartments
                                        Amber thank you for taking the time review our community, although our records do not match the scenario above as you have described, I am happy to explain the charges to you. Your lease expired September 3rd not October 3rd, once your lease expired you were put on a higher monthly rental rate which was indicated on the renewal letter you received June 14th. The renewal letter was posted on your door, e-mailed and uploaded to your online resident portal. Additionally, we reached out to yall several times asking if you would be staying on with us or if you were planning on vacating. The renewal offers also reminds you, if you are planning on vacating that a 60-day notice is required. Since you did not give your notice until August 8th and your lease expired September 3rd your monthly rental rate was updated to the higher rate for the rest of September and October. The additional rent billed for September was never paid leaving a balance due of $346.84 on your account. Regarding October's rental payment, your roommate previously advised us that the rent was going to be late but that the balance would be paid prior to yall moving out. We also spoke with your roommate several times after the 3rd and nothing was mentioned about having trouble making a payment with our on-line portal. With the past due balance, your final water bill, the prorated rent due and the late fees it does add up fast. We understand that moving is not only stressful but also costly invite you to stop by the office if you would like to discuss this further. Our goal is to ensure everyone living here past and present enjoys their living experience here at Neo Midtown.
                                        Review Author Icon

                                        anonymous

                                        Resident 2017 - 2018

                                        9/16/2018

                                        A follow up finally after we moved out. I'd go negative stars if possible. This place simple doesn't care about its residents you are just a dollar sign to them. And you will be charged for things never outlined in your lease. The office staff… See More >
                                          Manager

                                          10/24/2018

                                          Neo Midtown Apartments
                                          Jonathan, thank you for your dedication in providing your constructive criticism during your tenure with us here at Neo Midtown. We welcome any feedback that helps us to enhance our residents' living experience and improve the service we provide at Neo Midtown Apartments. Though most of your comments are unseemly and inaccurate we are more than happy to reciprocate to your negative review once again. Since your roommate was the lease holder and you were just an occupant I'm sure that there are several items in which you did not know or weren't aware of. You stated that the apartment has fake hardwood floors, when in fact it does and we advertise it as "Hardwood Style Flooring". You also stated that several deposits were paid on the apartment, but there were not. Your roommate moved in 12 months prior to you at which time her roommate at the time and her decided to purchase a Surety Bond vs putting up a refundable deposit. The only deposit on the apartment was a pet deposit which was paid at move in over 2 years ago. Other fees which were paid are non-refundable fees which are not only explained but also outlined in the lease agreement, which clearly state that they are non-refundable and will not be applied to any balance due at move out. The late fee on your roommate's lease states the following: You agree that if you don't pay all the rent on or before the 3rd day of the month, you'll pay the reasonable initial late charge of $154. As explained to your roommate, our system prorated it in error and it was corrected. As for the numerous layers of paint on the cabinets, the apartment was newly renovated when your roommate moved in 12 months prior to you and she was the first person to live in the unit after the Renovations so that is impossible. Regarding our Valet trash service, it was rolled out 10 months ago has been a huge addition to our community and most of our residents are very happy with it. I don't show that yall were paying for the services so a
                                          Review Author Icon

                                          Natasha_A880

                                          Resident 2015 - 2017

                                          1/25/2018

                                          I lived in quite a few apartment complexes in the DFW area and this "complex" is by far the worst in every single aspect. First of all, nearly every week you get car break-ins notices and apartments' break-ins notices in your door when you get… See More >
                                            Manager

                                            1/28/2018

                                            Neo Midtown Apartments
                                            Natasha and Hassan it is very disheartening to see such a bad review written by one of our past residents especially when the details above you are describing do not match our records. I understand moving is not only costly but also stressful and when you find out that you owe a balance how upsetti ng that can be. Regarding your comments above I show that you moved out in August 2017 and that the most recent crime watch letter during that time was sent out in May 2017. We do our best in ensuring that our residents are aware of crime events that are happening in the area and have received great feedback from most of our residents regarding it. We did have an incident when gunshots were reported on property while you lived here which was October 2016. Additionally you are correct we do have Courtesy Patrol officers at our community, however our Courtesy Patrol is here to patrol, report and watch over our community. Please remember that your security no matter where you live is the responsibility of yourself and the local law enforcement agencies. Regarding our compactor, yes it did break down in August of 2016 and then again in August 2017 which is unfortunate and did cause trash to pile up in some areas around the community during those times. In October 2017 we implemented Valet Trash to help alleviate that in the future and again have had great responses from our residents regarding it. Now residents don't have to take their trash to the compactor and it is less likely to be damaged by items that should not be put in it. During your residence I do not show that you had issues with our website and if you had reported it we would have been able to assist you or let our IT department know of the errors/issues so that it would not happen to others. Since you have moved out we have actually updated that as well. Finally as much as I don't appreciate you naming myself and my Assistant Manager directly in the e-mail I do understand that you are looking for
                                            Review Author Icon

                                            Kim_M742

                                            Resident 2017

                                            12/24/2017

                                            I have lived at Neo Midtown for for 4 months now, and overall it has been a great experience. PROS: -Noise has never been an issue for me. The complex is pretty quiet, and the walls are thick enough that "neighbor noise" is not an… See More >
                                              Review Author Icon

                                              Omade

                                              Resident 2017

                                              7/22/2017

                                              This is a very nice apt. I love the services that was provided. The day i moved in. They stayed after hours to ensure I was moved in properly. Thanks to Kristina.

                                                Manager

                                                7/26/2017

                                                Neo Midtown Apartments
                                                Omade thank you for taking the time to provide us with your feedback. We are glad to hear that your experiences at our community have been good. Our staff here at Neo Midtown strongly believe in a sense of community and want to ensure that you are proud to call Neo Midtown your home.
                                                Review Author Icon

                                                anonymous

                                                prospectiveVisited 2017

                                                6/21/2017

                                                I had a pleasant experience when I came in for viewing of a 2 bedroom. The representative who greeted me was Kristina whom I must say is a very pleasant and professional person. She answered all my questions thoroughly and was attentive to… See More >
                                                  Manager

                                                  7/4/2017

                                                  Neo Midtown Apartments
                                                  Thank you so much for sharing your feedback about your visit to our community Neo Midtown. We're glad to hear that your experience was a pleasant one. Excellent service is always our goal, we are looking forward towards you making Neo Midtown your new home.
                                                  Review Author Icon

                                                  anonymous

                                                  Resident 2017

                                                  6/13/2017

                                                  My experience here at Neo-Midtown has been nothing but OUTSTANDING! and WELCOMING! from start to finish. I strongly recommend Neo-Midtown not only as your your place of comfort. A BIG! Thank you! to the entire staff Especially- Kristina S.Jackson

                                                    Manager

                                                    6/20/2017

                                                    Neo Midtown Apartments
                                                    We are truly happy that you have enjoyed living at our community. We understand that everyone has a different opinion and appreciate you taking the time to provide us with such positive feedback.

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $20. Restrictions: Breed Restrictions May Apply. Non-Refundable Pet Fee of $400 is required per animal. Maximum of 2 animals per apartment. Pet Limit: 2
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                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $20. Restrictions: Breed Restrictions May Apply. Non-Refundable Pet Fee of $400 is required per animal. Maximum of 2 animals per apartment. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Fitness Center
                                                    • Grilling Stations
                                                    • Pool
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                                                    Leasing

                                                    Select from either 1 or 2 bedroom apartments that are designed with both your comfort and your style in mind. The apartments feature hardwood-style flooring, stainless steel appliances, sleek cabinetry, and more! You will enjoy an array of amenities and privileges at Neo Midtown that you won t find anywhere else in Dallas. Relax and socialize at one of our two newly upgraded saltwater swimming pools, take your canine friend to our fenced-in dog park, or mingle with friends at the recently renovated 24-hour resident hub.
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    S2 Residential

                                                    C
                                                    C
                                                    Communities
                                                    70

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 139 number of votes by renters, Neo Midtown Apartments is currently rated 3.2 out of 5 stars.
                                                    Neo Midtown Apartments is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Neo Midtown Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Neo Midtown Apartments is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Neo Midtown Apartments is rated 1/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Neo Midtown Apartments is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Neo Midtown Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    S2 Residential
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: Breed Restrictions May Apply. Non-Refundable Pet Fee of $400 is required per animal. Maximum of 2 animals per apartment
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: Breed Restrictions May Apply. Non-Refundable Pet Fee of $400 is required per animal. Maximum of 2 animals per apartment
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 1 Bath
                                                    2 Beds, 2 Baths

                                                    March 2024

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                                                    Neo Midtown Apartments is a 678 - 1,331 sq. ft. apartment in Dallas in zip code 75254. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,330 - $3,645. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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