Park West

3109 Douglas Ave, Dallas, TX 75219

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Park West

3109 Douglas Ave

Dallas, TX 75219

 
 
 
 
 
 

ApartmentRatings Property Breakdown

RENTER RATING
Based on 109 
Reviews
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
77%RECOMMENDED
THIS PROPERTY
VS
69%CITY AVERAGE

Ratings & Reviews

OVERALL SCORE
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KNMiller12 • Resident 2018 - 2019 Recommended
Reviewed 11/21/2019
The leasing staff really go above and beyond to hear to resident concerns and work to address them. They're always friendly and helpful, they're easy to get in touch with, and they constantly communicate updates and steps they're taking to address problems and/or make upgrades to… Read full review
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Verified Resident 736192 2019 - 2020 Recommended
Reviewed 01/15/2020
Security is lacking. They supposedly have a security person at night, however I am out and about at different hours and I never see them. Also the private parking gate is broken so it is left open and security measures have not increased. My friends car… See More
Park West Manager01/16/2020

Dear Verified Resident, We are sorry to hear about your friend's vehicle! I hope a police report was filed. We do have an on-site off duty DPD courtesy officer, as well as a security patrol. As the community is large, and the patrol involves all floors of the building, amenities, and levels of the garage, you may not encounter the patrol officer. The gate will be restored as soon as the necessary part arrives. We apologize for the inconvenience. Please feel free to contact us at 214-219-310 to discuss your concerns in more detail. Thank you for taking the time to share your concerns and have a good evening, Michele

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Verified Resident 728055 2018 - 2019 Not Recommended
Reviewed 12/16/2019
Very bad. Would not recommend this building to anyone. Petco smells better than this apt. building. I feel like my safety is in danger due to the neighbors that are allowed to stay...who fight. At any given time the gate is broken, the garage is left… See More
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Verified Resident 725542 2016 - 2019 Recommended
Reviewed 12/10/2019
First class service and no other community in Oak Lawn comes close to making you feel appreciated. Recently the office staff even sent me a cookie Bouquet thanking me for being friendly. That was so kind and thoughtful. See More
Park West Manager12/11/2019

Dear Verified Resident, Thank you for taking a moment to share your kind words. We enjoy having you here as a member of the community, and are very happy we had the opportunity to sweeten your day the way you do for us! Thank you and enjoy your evening! Michele

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Verified Resident 726392 2017 - 2019 Recommended
Reviewed 12/10/2019
The staff does a pretty good job with the upkeep of the community. The last year seems to have been a struggle with unsecure doors and gate, which is concerning, but I believe it's getting better. Wish the common areas were better kept clean - stairways,… See More
Park West Manager12/11/2019

Dear Verified Resident, Thank you so much for taking the time to share your experiences here at Park West! We are working hard to ensure that the community is beautiful and functions properly! Be on the lookout for information regarding new access reader system that will be in place shortly. We have resident events each month, and I would love to meet you! We are hosting an event tomorrow from 6-8, so feel free to stop by the Grand Lounge for a holiday cocktail and a chat! Thanks again, Michele

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KNMiller12 • Resident 2018 - 2019 Recommended
Reviewed 11/21/2019
The leasing staff really go above and beyond to hear to resident concerns and work to address them. They're always friendly and helpful, they're easy to get in touch with, and they constantly communicate updates and steps they're taking to address problems and/or make upgrades to… See More
Park West Manager11/25/2019

Hi Kristin, Thank you so much for your positive comments about Park West Apartments and the staff! We definitely strive for 100% satisfaction, and it is great to see you have had such a positive experience here at the community. If you ever need anything from us, please feel free to give us a call or stop by. Have an awesome weekend!

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Verified Resident 719782 2019 Recommended
Reviewed 11/20/2019
Great place to stay. The noise levels are a bit high as it is located on a busy intersection but overall its a great place. Staff are usually responsive and issues are communicated on a very reactive basis.
Park West Manager11/21/2019

Dear Verified Resident, Thank you for your positive review! We appreciate your kind words and look forward to continuing to meet your expectations. Enjoy your day! Michele

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Resident 2018 - 2019 Not Recommended
Reviewed 11/19/2019
Looks can be deceiving... The apartment layouts are nice and modern and convenient location if you work in the city. But the list of cons goes on and on... Loud community (dogs barking, thin walls / floors), low security (ineffective security team, regularly broken gates /… See More
Park West Manager11/21/2019

Dear Anonymous, Thank you for taking the time to share your concerns with us! We are sorry that you are experiencing issues, and would love to speak with you regarding them. Please reach out to us in the office at 214-219-3100. Thank you again, Michele

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Verified Resident 718286 2019 Recommended
Reviewed 11/16/2019
My experience thus far at park west has been a 9/10. Moving in was the hardest part. The maintenance team is great. They genuinely care and try their hardest to fix whatever you need done in a timely matter. The only negative about this complex is… See More
Park West Manager11/16/2019

Dear Verified Resident, Thank you so much for taking the time to share your experience with us! We agree - our maintenance team is great! Please let us know if you need anything. Enjoy your day! Michele

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Verified Resident 710032 2019 Recommended
Reviewed 10/25/2019
It is a fairly modern place, industrial concept, located at a point relatively close to everything that is necessary for a person. Around and very close you have restaurants, medical offices, veterinarians, gas stations. places to have fun, pharmacies, etc. The employees are very attentive and… See More
Park West Manager10/28/2019

Dear Verified Resident, Thank you so much for your kind words! We are happy to hear you are enjoying your home and we hope to continue to meet your expectations! Thank again and have a great weekend! Michele

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Verified Resident 709117 2019 Not Recommended
Reviewed 10/22/2019
Staff is friendly but not seriously resolving issues! I have complained multiple times but basically said there was nothing they could do unless I contacted on off site security personnel. The jacuzzi/ hot tub has been inoperable for over 2 months despite being told it was… See More
Park West Manager10/23/2019

Dear Resident, We are sorry to hear you are experiencing noise issues! We do live in a multifamily community, so some noise is to be expected. However, we would like to improve your situation. If the trouble is occurring during office hours, we would be happy to come over and address it. If it occurs after hours, please feel free to reach out to our courtesy officer for immediate assistance. Feel free to contact us at the office, 214-219-3100. Thank you, Michele

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Verified Resident 707599 2015 - 2019 Recommended
Reviewed 10/17/2019
Super dog friendly building , having a dog park and dog pool is amazing . The entertainment and kitchen area at the pool are a great amenity . The monthly get together are great to get to know your neighbors and a great central location to… See More
Park West Manager10/17/2019

Dear Verified Resident, Thank you so much for taking the time to share your experience with us! We are happy to hear you enjoy the community amenities. We love our fur babies here at Park West! Can't wait to see you at our Fall Fest next week! Please let us know if you need anything. Thanks again and have a great day! Michele

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Verified Resident 693343 2017 - 2019 Recommended
Reviewed 09/11/2019
Its been above avg to this point. ...........................................................
Park West Manager09/11/2019

We are very happy to have provided you with such a positive experience here at Park West! Thank you so much again for this awesome feedback! Have a great day!

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Verified Resident 663923 2018 - 2019 Not Recommended
Reviewed 07/12/2019
Terrible experience living in apartment. There are one or two staffs that are nice. Maintenance lady is extremely unprofessional. It was much better when Harry was around. She is rude and will never be on time for appointments. Very hard to communicate. Yet, no apologies.
Park West Manager07/13/2019

Hi there, I would like to get some more details about your experience with us. We are disappointed to hear that you did not have a more positive experience with us while living here at Park West. We definitely thank you for bringing this matter to our attention. We would like to have a better understanding about your experience. If you don't mind, please reach out to us at (214) 219-3100 at your earliest convenience or stop by the office and we will do our best to resolve this with you and see what we can do to improve. You as a resident are important to us and we want to make sure your time here is a pleasant one. We look forward to hearing from you.

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Verified Resident 662963 2018 - 2019 Not Recommended
Reviewed 07/10/2019
The apartment complex is trash. Especially for the price. Walls are dirty, hallways always stink. Its dirty always. Definitely not a place to live. After multiple maintenance request and 6 months later my issue was half fixed but still not complete. Its ridiculous.
Park West Manager07/10/2019

First, we sincerely do apologize that you have had a negative experience living here at Park West, but of course we would appreciate the chance to turn your this around to a positive one. We would like to have a better understanding about your experience, see what we can do to make things better. Please reach out to us at (214) 219-3100 at your earliest convenience and we will do our best to resolve this with you. Thank you so much!

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Verified Resident 659973 2019 Recommended
Reviewed 07/03/2019
Apartment is great, community and staff is great. Noise between walls is the only slight downfall, but nothing excessive and not a deterring factor. Interior and appliances are amazing and everything is conveniently located. Theres so much to do within walking distance! Overall an amazing place!… See More
Park West Manager07/04/2019

Thank you so much for your positive comments about Park West Apartments! We greatly appreciate it! If you ever need anything from us, please feel free to give us a call or stop by the office. Have an awesome day!

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Verified Resident 658565 2019 Recommended
Reviewed 06/30/2019
I have enjoyed the experience at Park West Apartments. The staff is friendly and I am very pleased with my apartment. Also a perfect community for pet owners! There is a well kept dog park with a pool for pups, as well as a station for… See More
Park West Manager07/03/2019

Thank you so much for your kind review; we are happy to pass along your comments to the team here at Park West Apartments! Have a fantastic day!

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Verified Resident 649284 2016 - 2019 Not Recommended
Reviewed 06/06/2019
I am very upset with the level of maintenance at this apartment and delays in fixing the issues at my apartment. I believe that issues in the apartment should be resolved with the first two weeks and not take months for them to be resolved
Park West Manager06/14/2019

Hi there, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn it all around. We would like to get some more details about your experience, if you could visit us in the office, that would be great. The situations that you mentioned, definitely things that we want to make sure are executed and taken care of properly. Once again if you could visit us in the office or give us a call, we would like to work towards a resolution, so if you are willing, please reach out to us at (214) 219-3100 to discuss this further.

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Verified Resident 641725 2019 Recommended
Reviewed 05/17/2019
Wonderful experience I couldnt ask for a better place to call home the staff are very friendly and professional my family will continue to stay happy and blessed here its more than a wow factor everyone is like family and the beauty of the building and… See More
Park West Manager05/17/2019

We greatly appreciate your positive review about your time living here at Park West! To hear such wonderful words and that you love to call this place home, that means so much to the staff here. We definitely strive to make sure that you are happy and we are doing all that we can do to make everyone comfortable here. Please don't hesitate to reach out if there's anything additional we can do for you. Have a GREAT day!

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Verified Resident 634846 2018 - 2019 Recommended
Reviewed 05/03/2019
Great location. Staff attentive and responsive to my needs. Amazing amenities including full service gym and tanning facility. High stand of building and grounds maintenance and cleanliness. Highly recommend See More
Park West Manager05/07/2019

Thank you for taking the time to leave such a positive review for us at Park West Apartments. We're so happy we could meet your expectations! Please don't hesitate to reach out if there's anything additional we can do for you. Have a GREAT day!

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Verified Resident 622476 2017 - 2019 Recommended
Reviewed 04/02/2019
I like the amenities and staff at ilume a lot. There is no other apartment community that is as dog friendly as this one. I like almost everything about living here, other than the rental rate and the amount of dog poop everywhere.
Park West Manager05/03/2019

We thank you so much for your positive comments about Park West Apartments! We definitely love seeing all of the pups come to the office to visit us. It makes our day for sure! Your words about the pet waste are heard, we definitely understand, we are trying our best to pick up around the community and we also keep the dog stations full of doggy bags for resident's pick up as well. Thank you for understanding and being patient with that matter. We are always more than happy to assist you if anything else comes up. Take care!

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Verified Resident 617238 2016 - 2019 Recommended
Reviewed 03/19/2019
They need to have the pool kept running. The jets haven't worked for 4 mos. The fire pit hasn't work for at least a year. The water lights used to change colors and it was very nice. Now just one color and no fountain at all.… See More
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Verified Resident 594730 2018 - 2019 Recommended
Reviewed 01/20/2019
Great. Love the area, the space for decoration in my new apartment makes me want to find some cool pieces to make it unique. I just wish we had better lighting in our apartment since natural lighting is limited.
Park West Manager01/22/2019

Hello and thank you so much for your positive comments about ilume Park Apartments! Apologies about the lighting in your apartment, we can definitely try to switch out the light bulbs and see if that works. If you place a work order, we can try that out of course, get it taken care of. If you're ever in need of help for anything, please let us know!

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Verified Resident 593176 2018 Recommended
Reviewed 01/16/2019
Leasing office is super helpful, quality apartment. Very spacious and great amenities. Lots of pets since its pet friendly so it can be a bit noisy in the hallways, outside at times but nothing too bad especially considering how amazing it is that they accommodate pets… See More
Park West Manager01/18/2019

We greatly appreciate your positive review about your time here at Ilume Park! The staff is always here to help in any way that we can and of COURSE we love the pets! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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Verified Resident 582495 2018 Recommended
Reviewed 12/12/2018
This is a great community to live in. The residents are fun and friendly, but not rowdy or too loud. The units are updated and spacious. The location is prime, and I never feel unsafe - security is on the property all the time, the garage… See More
Park West Manager12/13/2018

Reviews like this give us motivation and help us ensure we provide high-quality care here at Ilume Park! We're glad you've had such a wonderful experience with us! Your kind words will be shared with the staff for sure and and thank you again so much again for your feedback! We hope you have a great day!

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Verified Resident 575017 2018 Recommended
Reviewed 11/25/2018
Great place to live, safe and enjoyable! Close to downtown and Im the center of Uptown. Minutes from the nearby highways. This location is great for singles and the younger crowd. I love that this place is pet friendly. I would definitely recommend to friends.
Park West Manager12/13/2018

Thank you for your positive review and expressing to us your great experience here at Ilume Park; we are happy to pass along your comments to the team here and we can't tell you how grateful we are for your kind words!

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Features & Amenities

Parking

  • Private Resident Parking Garage

General

  • 24-Hour Emergency Maintenance
  • Bark Parks
  • Business Center
  • Coffee Bar
  • Community Gardens
  • Controlled Access
  • Doggie Pool
  • Game Room
  • Hammock Garden
  • Massage Room
  • Mobile Account Management
  • Mobile Payments Accepted
  • Mobile Service Requests
  • Outdoor Patio with Fire Pit
  • Outdoor Social Areas
  • Paw Spa
  • Pet Friendly Community- 3 Pets Welcome
  • Pool
  • Poolside Grills
  • Resident Lounge
  • Smart Package Lockers
  • Spa
  • Spacious Fitness Center
  • Tanning Beds
  • Theater Room
  • Walking Friendly Community
  • Yoga Studio
  • Zen Garden

Pets

  • Cats Allowed
    Deposit: $100
    Fee: $400
    Rent: $20
    Pet Limit: 3
    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.
  • Dogs Allowed
    Deposit: $100
    Fee: $400
    Rent: $20
    Pet Limit: 3
    Comments: Venterra welcomes up to 3 pets. Charges listed are for one pet, please contact the office for additional pet fees.

Floor Plans & Pricing

MOVE-IN SPECIAL:

  • $0 Deposit

1 Bedrooms, 1 Bathroom

  • Price

    N/A

  • SQ. FT.

    383

  • Available
    Avail.

    N/A

  • Model

    Guest

  • Price

    $1,099 - $1,269

  • SQ. FT.

    577

  • Available
    Avail.

    1 Units

  • Model

    A1

  • Price

    $1,105 - $1,357

  • SQ. FT.

    712

  • Available
    Avail.

    N/A

  • Model

    A4a

  • Price

    $1,112 - $1,321

  • SQ. FT.

    694

  • Available
    Avail.

    N/A

  • Model

    A3

  • Price

    $1,130 - $1,326

  • SQ. FT.

    751

  • Available
    Avail.

    N/A

  • Model

    A2a

  • Price

    $1,150 - $1,281

  • SQ. FT.

    697

  • Available
    Avail.

    N/A

  • Model

    A5a

  • Price

    $1,180 - $1,417

  • SQ. FT.

    820

  • Available
    Avail.

    N/A

  • Model

    A6a

  • Price

    $1,209 - $1,493

  • SQ. FT.

    833

  • Available
    Avail.

    N/A

  • Model

    A8a

  • Price

    $1,240 - $1,536

  • SQ. FT.

    872

  • Available
    Avail.

    N/A

  • Model

    A9

  • Price

    $1,280 - $1,459

  • SQ. FT.

    782

  • Available
    Avail.

    N/A

  • Model

    A6

  • Price

    $1,359 - $1,519

  • SQ. FT.

    736

  • Available
    Avail.

    1 Units

  • Model

    A4

  • Price

    $1,359 - $1,599

  • SQ. FT.

    710

  • Available
    Avail.

    1 Units

  • Model

    A2

  • Price

    $1,380 - $1,757

  • SQ. FT.

    1,021

  • Available
    Avail.

    N/A

  • Model

    A10

  • Price

    $1,399 - $1,619

  • SQ. FT.

    721

  • Available
    Avail.

    1 Units

  • Model

    A5

  • Price

    $1,409 - $1,639

  • SQ. FT.

    822

  • Available
    Avail.

    1 Units

  • Model

    A7

  • Price

    $1,449 - $1,609

  • SQ. FT.

    813

  • Available
    Avail.

    1 Units

  • Model

    A8

  • Price

    $1,459 - $1,679

  • SQ. FT.

    825

  • Available
    Avail.

    1 Units

  • Model

    A11a

  • Price

    $1,479 - $1,689

  • SQ. FT.

    866

  • Available
    Avail.

    1 Units

  • Model

    A12

  • Price

    $1,499 - $1,669

  • SQ. FT.

    922

  • Available
    Avail.

    1 Units

  • Model

    A9a

2 Bedrooms, 2 Bathrooms

  • Price

    $1,560 - $1,969

  • SQ. FT.

    1,177

  • Available
    Avail.

    N/A

  • Model

    B1

  • Price

    $1,625 - $1,914

  • SQ. FT.

    1,235

  • Available
    Avail.

    N/A

  • Model

    B2c

  • Price

    $1,625 - $2,139

  • SQ. FT.

    1,278

  • Available
    Avail.

    N/A

  • Model

    B3b

  • Price

    $1,659 - $1,909

  • SQ. FT.

    1,153

  • Available
    Avail.

    1 Units

  • Model

    B1a

  • Price

    $1,670 - $2,301

  • SQ. FT.

    1,397

  • Available
    Avail.

    N/A

  • Model

    B5

  • Price

    $1,700 - $1,989

  • SQ. FT.

    1,275

  • Available
    Avail.

    N/A

  • Model

    B3

  • Price

    $1,725 - $1,939

  • SQ. FT.

    1,271

  • Available
    Avail.

    N/A

  • Model

    B3a

  • Price

    $1,729 - $2,059

  • SQ. FT.

    1,242

  • Available
    Avail.

    2 Units

  • Model

    B2

  • Price

    $1,755 - $2,352

  • SQ. FT.

    1,423

  • Available
    Avail.

    N/A

  • Model

    B4

  • Price

    $1,819 - $2,089

  • SQ. FT.

    1,289

  • Available
    Avail.

    1 Units

  • Model

    B6

Disclaimer: Special, prices and availabilities subject to change.

Leasing

Live it! Love it! at Park West! You will be in a great location in happening Oak Lawn. It is only minutes to Uptown, Downtown, and Love Field (when it is time for a get-away). We are close to places you want to go like Bishop Arts District, the Medical Center, or American Airlines Center (where you can see the Stars or Mavs). You will also have wood laminate plank flooring, chef-inspired, stainless steel appliances, and a resident parking garage. And your pet is just as important with two Bark Parks, a Puppy Pool, and Paw Spa! The cherry on top is that Park West is managed by Venterra Realty, who has a passion for delivering a world class living experience by focusing on residents.We are proud to be recognized as an Top Rated Award recipient! Only 5% of apartment communities in the US qualify for this award. Come experience a move in so exceptional, we guarantee it with our Live It. Love it. Guarantee. Stop by to take a tour or give us a call to schedule a reservation for a walk around. We are here for you and available to take your call 24/7.

Management Company: Venterra Realty Management

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday: 09:00 AM - 06:00 PM
  • Tuesday: 09:00 AM - 07:00 PM
  • Wednesday: 09:00 AM - 06:00 PM
  • Thursday: 09:00 AM - 07:00 PM
  • Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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how do i write my review as verified resident?

Tyler_B951 · November, 20 2017 · 1 answer
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· Just Now
Hello, you must be a resident at the property and it is verified on the property's end.
Manager Response · February, 07 2018

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Park West is a 383 - 1,423 sqft apartment in Dallas in zip code 75219. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $1,099 - $2,352. Nearby cities include University Park, Farmers Branch, Addison, Richardson, and Garland. 75207, 75235, 75204, 75205, and 75201 are nearby zip codes.

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Park West

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Management Photos (53)

  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
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  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
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  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
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  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
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  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
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  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
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  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
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  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX
  • (Manager photo uploaded on 10/25/2019) Image of Park West in Dallas, TX

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