Review History for Verified Resident 90557

Pavilion Townplace

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Verified Resident 90557

VRP 2007 - 2014

8/19/2014

Change of ownership gets annoying but overall I am happy. I don't like the trash situation and would hope fines would actually be imposed. I am glad they are repainting exteriors. I wish they would clean the common stairwells more often especially higher floors.
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anonymous

Resident 2013 - 2018

7/16/2018

It is very frustrating when I have a maintenance request. It usually takes several days to resolve any issue regardless of the severity. In addition, I usually have to call multiple times to continue to follow up. It would probably be a week to get anything fixed if I did not do this.
Manager

7/16/2018

Pavilion Townplace
We sincerely apologize for your frustration. Our maintenance team is typically able to resolve issues promptly, and we are disappointed that you are not satisfied with our service. In most cases, we respond within 24 hours of a request and communicate the time line with the resident, when a part must be ordered or a request is delayed. Additionally, emergency issues arise, and although those take priority, we take pride in our resident satisfaction and do our best to take care of our residents.

Review 22 out of 161

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Pavilion Townplace

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