Review History for Verified Resident 804199

Pavilion Townplace

Avatar

Verified Resident 804199

VRP 2020

8/16/2020

We love the location of the community. It is easily accessible, in walking distance to restaurants, shops and grocery stores. It is always clean and well maintained. However, we have had issues with maintenance since the beginning and it it takes several complaints before problems get fixed (randomly losing power, refrigerator leaking making the top shelf unable to be used, foul smelling shower for months, leak from an air vent for months, air conditioning not cooling well also for months (set at 70 during the day, wont get below 76, at times higher). However, it is not the maintenance problems but the customer service and communication of the office staff that has led to the most frustration.
Manager

8/17/2020

Pavilion Townplace
We're so delighted to hear that you've been enjoying our wonderful community and convenient location. However, we apologize for the delays in service that have lead to the inconveniences you've mentioned in your review. We want to work towards turning your experience around as soon as possible, so please don't hesitate to contact our team at [email protected] We hope to make things right for you.

Review 3 out of 161

Share This Review

Check Availability

Pavilion Townplace

August 2021

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
31
Beds

0

Baths

0

Share This Review