Ratings & Prices for Prestonwood Apartment Homes, Dallas, TX

epIQ Report Card

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Community epIQ Grade

Renter Ratings

Noise	N/A
Grounds	1.5
Safety	1
Office Staff	1
Maintenance	1
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	2

Manager's Review Engagement

Percentage of reviews responded to	0%

Manager's Review Reply Time

Average time to respond to reviews	N/A

Ratings & Reviews (189 Reviews)

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Ashley_R399 • Resident • 2019 - 2020

10/28/2020

I am a current resident at the Enclave at Prestonwood apartments, and I have lived here for nearly a year and a half (yes, I resigned a lease during the pandemic, because leaving would have been complicated). This is going to be a long tale that… See More

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[email protected] • Resident • 2020

05/26/2020

WANT TO BE TREATED LIKE CRAP? LIED TO AND DON'T MIND THROWING YOUR HARD EARNED MONEY AWAY?! THEN THE ENCLAVE AT PRESTON WOOD IS THE PLACE FOR YOU! I am a Type 1 diabetic an this is just a little of what the unit looked like… See More

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Jmonger • Resident • 2019 - 2020

01/28/2020

This place is great. The management and staff are always very helpful and with the recent improvements that they have put back into the community it looks GREAT. Would definitely recommend to anyone! Keep it up team

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Resident • 2004 - 2019

06/14/2019

The staff is always so friendly and very helpful when it comes to my issues. The community is very quite and when it comes to maintenance I never have issues. I have lived here for a very long time and will continue.

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Former Resident • 2017 - 2019

05/23/2019

I lived in this apartment complex for 3 years and it's infested with roaches,if you have a dog and summit a request best believe they aren't going to fix it , they will used the excuse of your pet in order for them not to fix… See More

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Resident • 2008 - 2019

05/08/2019

Enclave at Prestonwood update A shout out to Julio the maintenance manager and his crew. Julio the maintenance manager has done an excellent job with his crew. They are always busy working and are pleasant with the residents. The maintenance crew has always responded quickly to… See More

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Resident • 2019

03/29/2019

Like roaches?!? Then this is the place for you!! I'm not talking about one or two big roaches, I'm talking about the entire place is infested. Make sure you check your shower, bed, clothes, and fridge. Most importantly never take off your shoes! Oh wanna move… See More

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Resident • 2015 - 2018

08/01/2018

This community has become my home. I wouldn't think of moving. The office staff including the Manager are very helpful. They don't act like they hate seeing you come in the front door like other office staff has.

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Markellca • Former Resident • 2018

06/04/2018

A letter to the property, property manager, corporate detailing my problems with enclave at prestonwood! I lived at enclave a year ago. And have since been trying to settle my broken lease for reasons that Feel shouldn't even be considered a broken lease. But I'm willing… See More

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Northdallas1 • Former Resident • 2015 - 2017

02/09/2018

STAY AWAY... Shop around there is better value for your hard earned money in the area. The leasing office is incompetent and ill equipped to deal with maintenance issues. The maintenance crew is actually not the problem they do an ok job with the what they… See More

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Edgar_A • Resident • 2016 - 2017

11/03/2017

Paper thin walls. Takes forever for maintenance repairs. Staff is rude. I was trying to get to the gym through the office and petty staffer said not to use it because it was broken. Turns out it was locked. Too lazy to get up and unlock… See More

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Nikki_C808 • Resident • 2015 - 2017

10/26/2017

DO NOT MOVE HERE! Leasing staff rude, unprofessional and liars. Apartment infested with roaches since move-in. Repairs takes forever to be done. Been there 2+ years and repairs on move-in checklist still not fixed. Apartment AND car was robbed. Absolutely hate it! Can't wait to move!… See More

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Daniaa_R • Prospective Resident • Visited 2017

09/29/2017

At first I was really happy with these apartments even though the apartment was not set to move in and had a lot of problems but as a first time renter I let it pass by but I was happy about area so I even referred… See More

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ApartmentDweller41 • Resident • 2015 - 2017

06/18/2017

You should consider moving here if: 1. You enjoy having your concerns ignored by the leasing office. 2. You want to pay an extra $60 a month in electricity because your a/c doesn't work properly. 3. You enjoy the routine of having to put in a… See More

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Bissell2017 • Resident • 2014 - 2017

03/27/2017

Do not move here. Trust me. I pride myself on being balanced but honest. When we first got here (2014), the spiel was that they were trying to improve the place and it was doing well. Then, I don't know if they sold or what, but… See More

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Resident • 2016 - 2017

02/27/2017

I do not recommend moving here. We have no hot water half the time, sounds like the ceiling is about to collapse because of the kids jumping at all hours and complaining to the office does no good, seems they can't be bothered, very rude. See More

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beegles • Resident • 2015 - 2016

12/10/2016

The okay/good: 1. The apartment I rented was of good size and layout I will say first off, nice split bedroom but the kitchen was small for a two bedroom in my opinion. 2. It's right down the road from Montfort and Beltline which have all… See More

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cindy129121 • Resident • 2016

11/11/2016

They charged my for mistakes their company made. They won't return the money even though they called and said they'd fix it (they never did though.) The problem already happened multiple time, but the management bs'ed and got mad at me and later retaliated.....Shortly after that… See More

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Prospective Resident • Visited 2016

11/10/2016

Absolutely terrible. I had roaches everywhere. They came through my stove top as I was cooking, out of my bedroom closest, in my sink and bathtub. Management did not care whatsoever. I'm sure they are used to it. Horrible experience. See More

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Resident • 2015 - 2016

07/14/2016

I wouldn't recommend this place to anybody that wants to live downstairs. I lived at this about 12 yrs ago upstairs under another management company. Had to move out due to job location but ended up coming back to North Dallas yrs later and decided to… See More

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hdh088 • Resident • 2016

07/14/2016

Upfront: I love my unit. That being said, I see what people are talking about with some of these reviews. It sounds like my upstairs neighbors are practicing Irish dancing every night. My particular unit had some trouble with June bugs for some reason but through… See More

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shawn1911 • Prospective Resident • Visited 2016

05/23/2016

This place is not designed for professional or those that are looking for a great customer experience. The staff is rude and the apartments are not as they appear from the outside or the model. I would encourage anyone not to lease here as you will… See More

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Tmarie48 • Prospective Resident • Visited 2016

04/30/2016

This property is definitely on my list after seeing it. The staff seemed very helpful to any residents and other prospects that came in. The property was very clean and maintained. I like that it's close to lots of restaurants and the galleria! So great location… See More

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jessikab81 • Resident • 2012 - 2016

04/22/2016

I've lived here for a long time. The current staff is new but they get the job done. My request for maintenance gets done in a timely manner. I just signed to stay another year. Its close to my job and the neighborhood is good and… See More

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SusanENCstickle • Prospective Resident • Visited 2016

04/03/2016

Enclave at Prestonwood is a great location! Its close to Addison, the Galleria, DNT/635/Bush. Seems to be very well maintained. Will defiantly be considering this complex. AB

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•

Updated Review

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Manager

Features & Amenities

Laundry

Laundry Connections in Unit
Laundry On-Site
Laundry in Units

Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.

Pets

Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.

Floor Plans & Pricing

Studio, 1 Bathroom

Price
Price
$992
SQ. FT.
N/A
Available
Avail.
N/A
Model
Studio

1 Bedrooms, 1 Bathroom

Price
Price
$885
SQ. FT.
N/A
Available
Avail.
N/A
Model
1 Bedroom

2 Bedrooms, 1 Bathroom

Price
Price
$1,156
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 1.5 Bathrooms

Price
Price
$1,161
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

2 Bedrooms, 2 Bathrooms

Price
Price
$1,377
SQ. FT.
N/A
Available
Avail.
N/A
Model
2 Bedrooms

Disclaimer: Floor Plans data have been collected from Internet users and may not be a reliable indicator of current or comprehensive floor plans offered.

Leasing:

The Enclave at Prestonwood is conveniently located within North Dallas near Addison, Texas. At Enclave, the sights and sounds of the city are easily within reach along with superb shopping and the best dining destinations in Dallas-Fort Worth. Our community offers you spacious one- and two-bedroom open concept floor plans with contemporary kitchens, upgraded appliances, and designer-influenced color schemes. Our pet-friendly community is professionally managed offering residents two sparkling pools, a fitness facility, 24-hour emergency maintenance, along with an outdoor playground and open-air picnic and grilling areas. Our leasing team is here to assist you in-person, or virtually! We invite you to browse our website to explore our community. Call or email us with any questions, or to schedule a personalized tour of our community!

Office Hours

Sunday: Closed
Monday - Friday: 08:30 AM - 05:30 PM
Saturday: 10:00 AM - 05:00 PM

Questions & Answers (1)

What is the estimated utility bill for one person?

Anonymous · March, 19 2018

No answers yet. Be the first to answer.

Frequently Asked

What are noise levels like at Prestonwood Apartment Homes?
The community is rated 1/5 stars, which is considered having extremely loud noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Prestonwood Apartment Homes?
The community is rated 1.5/5 stars, signifying slight satisfaction on average.

How safe is Prestonwood Apartment Homes?
The community is rated 1/5 stars, which is considered being not safe on average.

How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1/5 stars, which is considered being not very effective on average.

Who manages Prestonwood Apartment Homes?
Spectrum Realty Group

What is the pet policy at Prestonwood Apartment Homes?
Dogs Allowed
Deposit: Required
Rent: Required
Restrictions: Breed restrictions apply.
Cats Allowed
Deposit: Required
Rent: Required

What types of floor plans are available?
Studio, 1 Bath and 1 Bed, 1 Bath and 2 Beds, 1 Bath and 2 Beds, 1.5 Baths and 2 Beds, 2 Baths

Prestonwood Apartment Homes

Floor Plans

epIQ Report Card

Community epIQ Grade .epiq-report-a { fill:#fff; } .epiq-report-b { fill:#175594; } .epiq-report-c { fill:#1976d2; } .epiq-report-d { fill:#8bc34a; } N/A

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Ratings & Reviews (189 Reviews)

Noise

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Grounds

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Community epIQ Grade

Renter Ratings

Review Count

Manager's Review Engagement

Manager's Review Reply Time