C-

Renaissance at Preston Hollow

8600 Thackery, Dallas, TX 75225
8600 Thackery, Dallas, TX 75225

Check Availability

Renaissance at Preston Hollow

 
 
 
 
 
 

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade N/A

Ratings & Reviews (55 Reviews)

Filter
  • 5 out of 5
  • 4 out of 5
  • 3 out of 5
  • 2 out of 5
  • 1 out of 5
No reviews match your search.
AVERAGE RATING
See Rating Breakdown
Noise
Maintenance
Safety
Grounds
Office Staff
Renaissance at Preston Hollow Manager

How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2018 - 2019 Not Recommended

Updated 02/26/2020

Reviewed 02/26/2020

Terrible experience. Staff and maintenance are both incompetent. They had several property managers in just the short time I lived there. Parking garage leaks when it rains so you get wet walking to and from your car. Rent is too high for what you are getting.… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2019 Recommended

Updated 08/31/2019

Reviewed 08/31/2019

The staff here is wonderful. Rhonda and Pam took care of all questions and concerns my wife and I had moving in. They were attentive and very accommodating during every step of the way. Their superior service was a huge reason why we chose to live… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2019 Recommended

Updated 05/20/2019

Reviewed 05/20/2019

I love living here. I enjoy the common areas in the office for residents and the property is very clean. The Gym equipment is really nice. The coffee machine has a kinds of different latte choices and good cookies!! The staff is very friendly and respectful.… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
iDeviceDev • Resident 2018 Not Recommended

Updated 02/16/2018

Reviewed 02/16/2018

This property used to be nice, but now it's a dump. The gates that surround the complex are often broken, so anyone can get in. They never replace the grass surrounding the community or within the community. When you're touring the grounds, look at the area… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2017 Recommended

Updated 12/01/2017

Reviewed 12/01/2017

I have lived her for about six months. My experience has been excellent. The people in the office are great and I cannot say enough about maintenance. My only regret is I did not move here sooner. The apartment is beautiful and I love my stand… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2017 Recommended

Updated 11/05/2017

Reviewed 11/05/2017

The location is amazing!!! The service is amazing!!! My apartment is amazing!!! It goes without saying I am a very happy tenant at RPH!!! I've even referred two of my friends that now call this community home. It's got a great mix of people and monthly… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Donna_D225 • Resident 2015 - 2017 Recommended

Updated 11/04/2017

Reviewed 11/04/2017

We've lived at the Renaissance at Preston Hollow for three years, and we couldn't have made a better choice. Our apartment is extremely comfortable and spacious, with a nice patio and full-sized washer and dryer. We find the residents quite friendly, which provides a warm community… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Jessie_Z • Resident 2016 - 2017 Not Recommended

Updated 09/01/2017

Reviewed 09/01/2017

Very disappointed with the lack of response from the apartment office regarding renewing my lease. I have been a tenant for almost a year now with no complaints or requests, even with the poor location of my apartment unit. It's unfortunate that when a good, quiet… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2013 - 2016 Not Recommended

Updated 04/16/2016

Reviewed 04/16/2016

This place is horrible! And the property manager is the worst part! DO NOT LIVE HERE!
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
ane062000 • Prospective Resident Visited 2016 Recommended

Updated 03/04/2016

Reviewed 03/04/2016

I have been looking at places to rent over the past month and I have finally decided to go with the Renaissance at Preston Hollow. After looking at several properties what swayed me to choose the Renaissance was the service and friendly atmosphere the complex. Brandy… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2014 - 2016 Recommended

Updated 02/05/2016

Reviewed 02/05/2016

We have lived in one of the townhouses here for 1 1/2 years and have been very happy. The office and maintenance staffs are professional, they address any requests promptly and are pleasant to work with. We feel very safe here. The workout room is large… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2014 - 2016 Recommended

Updated 02/01/2016

Reviewed 02/01/2016

I have lived in many apartment communities in my time, and will say without a doubt this is one of my more pleasant experiences. The grounds and landscape are kept in pristine conditions, you can tell there is actual effort put into the property. My apartment… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2015 - 2016 Recommended

Updated 01/08/2016

Reviewed 01/08/2016

I love living here. The office staff is very friendly and professional. They are always prompt to fix any issues i have in my home. I will definitely be renewing my lease. See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2012 - 2016 Recommended

Updated 01/08/2016

Reviewed 01/08/2016

I have been a resident here for 3 years and have to say that the property is beautiful and staff in the office really go above and beyond every time I have called with a issue or concern. Maintenance is quick once I let the office… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2015 - 2016 Recommended

Updated 01/07/2016

Reviewed 01/07/2016

I have been a resident for almost a year now. My experience has been exellent. The office staff and especially the manager go above and beyond to make sure all your needs are met. The maintenance staff is wonderful as well. They come out to your… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2013 - 2015 Recommended

Updated 12/31/2015

Reviewed 12/31/2015

I have had nothing but a positive experience here. I've been here for 3 1/2 years and lived here 10 years ago as well. I loved the area and neighborhood so much that when I moved back to Dallas this was only place I would consider.… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
kec841 • Resident 2013 - 2015 Not Recommended

Updated 12/18/2015

Reviewed 12/18/2015

The community is in a WONDERFUL and SAFE neighborhood, which is the best part about it. Unfortunately the upkeep on landscaping has gone down hill and the grounds are not kept like they once were. Additionally, as with ALL apartment complexes, the amount of noise you… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
AmandaRenBaum • Resident 2013 - 2015 Not Recommended

Updated 09/02/2015

Reviewed 09/02/2015

This place is seriously the worst. If you are even a day late on paying rent they will leave an eviction notice on your door. They gauge with pricing and the maintenance, while quick to respond, is not capable of fully repairing and managing the work… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
twysk • Resident 2013 - 2015 Not Recommended

Updated 06/02/2015

Reviewed 06/02/2015

We rented for nearly 2 years, during which time the garage leaked consistently. I sent one maintenance request after the other, as well as pictures and a video documenting the waterfall I had to walk through to enter and exit my car. To top it all… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
conocarajo • Resident 2010 - 2014 Recommended

Updated 01/28/2014

Reviewed 01/28/2014

We have lived here since 2010, have lived in one of the townhomes and two of the apartments. It is a great place to live, safe and close to everything. The leasing staff is great, Eileen the property manager is a wonderful person, very professional and… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
clm1950 • Resident 2011 - 2013 Recommended

Updated 07/12/2013

Reviewed 07/12/2013

We lived at the Renaissance for two years and were extremely pleased with our decision. All of the staff are very helpful and the manager went out of her way to make sure that any issues were handled quickly. She takes personal interest in the residents… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2009 - 2012 Not Recommended

Updated 07/07/2013

Reviewed 07/07/2013

Don't be misguided by the the pretty flowers and outside appearance of this complex. Once they snag you into a lease... and I do mean snag, your rent will rise on a regular basis, you will start seeing cracks in your walls and monthly disruptions of… See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2013 Recommended

Updated 06/03/2013

Reviewed 06/03/2013

Fabulous location and beautiful well kept grounds. Professional experienced management, very responsive to residents requests. Intelligent layouts, no wasted spaces, all space useful and attractive. Finish out is at the luxury level. An outstanding apartment with all of the extras. See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Danggra • Resident 2013 Recommended

Updated 05/16/2013

Reviewed 05/16/2013

Lived here one year. Great service, property, and overall experience. See More
How was this review?
Useful
Thanks for voting!
Report
OVERALL SCORE
See Rating Breakdown
Noise
Maintenance
Safety
Neighborhood
Grounds
Office Staff
Resident 2011 - 2012 Not Recommended

Updated 02/18/2013

Reviewed 02/18/2013

Do not sign that lease!!! This is the problem: They tell you that you can rent the apartment for $1,500 but its 'market value' is $2,100. You think you are getting a great deal - right? NOTE: You will be responsible for the difference every month… See More
How was this review?
Useful
Thanks for voting!
Report

Features & Amenities

Laundry

  • In-Unit Washer/Dryer
  • Washer/Dryer Connections

General

  • Business Center
  • Clubhouse
  • Elevator
  • Fitness Center
  • Gated Access
  • On-Site Maintenance
  • On-Site Management
  • Pool

Pets

  • Dogs Allowed
    Deposit: $700
    Restrictions: Breed restrictions apply. 2 pets per apartment. Deposit for one pet is $700 with $250 being non-refundable. Deposit for two pets is $1000 with $500 being non-refundable.
  • Cats Allowed
    Deposit: $700
    Restrictions: 2 pets per apartment. Deposit for one pet is $700 with $250 being non-refundable. Deposit for two pets is $1000 with $500 being non-refundable.

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price

    $1,805 - $1,955

  • SQ. FT.

    902

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price

    $1,835 - $1,985

  • SQ. FT.

    951

  • Available
    Avail.

    N/A

  • Model

    A2

  • Price

    $2,010 - $2,080

  • SQ. FT.

    1,045

  • Available
    Avail.

    N/A

  • Model

    A4

2 Bedrooms, 2 Bathrooms

  • Price

    $2,250 - $2,280

  • SQ. FT.

    1,229

  • Available
    Avail.

    N/A

  • Model

    B1

  • Price

    $2,300 - $2,450

  • SQ. FT.

    1,249

  • Available
    Avail.

    N/A

  • Model

    B2

  • Price

    $2,350 - $2,500

  • SQ. FT.

    1,293

  • Available
    Avail.

    N/A

  • Model

    B3

  • Price

    $2,555 - $2,655

  • SQ. FT.

    1,417

  • Available
    Avail.

    N/A

  • Model

    B4

  • Price

    $3,200 - $3,305

  • SQ. FT.

    1,790 - 1,835

  • Available
    Avail.

    N/A

  • Model

    B5

2 Bedrooms, 2.5 Bathrooms

  • Price

    $3,415

  • SQ. FT.

    1,885

  • Available
    Avail.

    N/A

  • Model

    C2

3 Bedrooms, 2 Bathrooms

  • Price

    $3,325 - $3,425

  • SQ. FT.

    1,835

  • Available
    Avail.

    N/A

  • Model

    C1

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

D+
The Finger Companies
VIEW 32 COMMUNITIES

Office Hours Closed

  • Sunday: 01:00 PM - 05:00 PM
  • Monday - Friday: 08:00 AM - 06:00 PM
  • Saturday: 09:00 AM - 05:00 PM

Questions & Answers (1)

Your question has been submitted!

Please allow up to 24 hours for your answer to be visible to the public.

·
Type your answer:
Please allow up to 24 hours for your answer to be visible to the public.

How easy is it to find guest parking?

Anonymous · March, 19 2018
Please allow up to 24 hours for your answer to be visible to the public.
No answers yet. Be the first to answer.

Renaissance at Preston Hollow Gallery

Manager Uploaded Photos

Similar Properties

Image of Live Oaks in Dallas, TX

Live Oaks

Dallas, TX

Image of The Katy in Dallas, TX

The Katy

Dallas, TX

Renaissance at Preston Hollow is a 902 - 1,885 sqft apartment in Dallas in zip code 75225. This community has a 1 - 3 bedroom, 1 - 2.5 bathroom, and is for rent for $1,805 - $3,425. Nearby cities include University Park, Farmers Branch, Addison, Richardson, and Garland. 75230, 75219, 75231, 75209, and 75205 are nearby zip codes.

  • Price

  • Sq. Ft.

  • Availability

  • Model

Renaissance at Preston Hollow

Provided by Property Management

Management Photos (14)

  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX
  • (Manager photo uploaded on 05/10/2018) Image of Renaissance at Preston Hollow in Dallas, TX

Provided by Other Residents

Resident Photos (0)

      Back To Top