Cortland North Dallas
#5,535 #71 #879

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Cortland North Dallas

17811 Vail Street, Dallas, TX 75287
(447 Reviews)
$1,260 - $3,625/mo
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Floor Plans & Pricing

Studio

Studio

Studio, 1 Bath | 1,600 sq. ft.

$1,550

2 Available Units

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1 Bedroom

Test Floor Plans

1 Bed, 1.5 Baths | 1,550 - 1,750 sq. ft.

$1,470 - $1,755

10 Available Units

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OneBedTwoBath

1 Bed, 2 Baths | 2,000 - 2,200 sq. ft.

$1,800 - $2,050

5 Available Units

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1 bed

1 Bed, 1.2 Baths | 1,700 - 1,750 sq. ft.

$1,775 - $3,625

See Floor Plan Details

3 Bedrooms

ThreeBedTwoBath

3 Beds, 2 Baths | 2,050 - 2,250 sq. ft.

$1,950

10 Available Units

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ThreeBedOneBath

3 Beds, 1 Bath | 1,520 - 1,620 sq. ft.

6 Available Units

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4 Bedrooms

FourBed's and One Bath

4 Beds, 2.5 Baths | 2,500 - 2,800 sq. ft.

$2,500 - $3,000

15 Available Units

See Floor Plan Details

Quad

4 Beds, 4 Baths | 1,720 - 1,760 sq. ft.

$1,260

8 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B+
B+

Renter Ratings

A

Review Ratings

Noise

4.5

Grounds

4.8

Safety

4.8

Office Staff

4.6

Maintenance

5.0

Neighborhood

4.9

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C+

Number of reviews in the past 365 days

8

Manager’s Review Engagement

A

Percentage of reviews responded to

87.50%

Manager’s Review Reply Time

B+

Average time to respond to reviews

5.88 days

View Community Timeline
View Community Timeline

Cortland North Dallas Reviews

(431)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Aura Y_G

Resident 2021 - 2024

2/26/2024

Maintenance Service

We love living in this Cortland Community because its a peaceful environment, common areas are clean and whenever we need Maintenance Assistance we always have a fast and efficient answer from Carlos and Bernardo.

    Review Author Icon

    Resident 1185419

    Verified Resident 2023

    9/30/2023

    I haven’t been here very long at all but I enjoy the area and I like how quiet and clean it is. The staff in the office are always very helpful and friendly and I feel I can always go to them with any issues… See More >
      Manager

      10/2/2023

      Cortland North Dallas
      Hi, Thank you so much for taking the time to share your feedback with us! We're always here for you if you need anything at all. - Your team at Cortland North Dallas
      Review Author Icon

      Resident 1171056

      Verified Resident 2023

      8/17/2023

      I don't like dealing with the office. They're slow to respond. Signing my lease was very difficult because of them. I like my studio apartment a lot. It's small and efficient. My electricity bill was $25 in the middle of the summer. There are no… See More >
        Manager

        8/21/2023

        Cortland North Dallas
        Hello, Thank you for taking the time to leave us your feedback regarding your experience. We do our very best to create a welcoming environment for all of our residents and guests and to be fully transparent in our policies and processes, so I am disappointed to hear that you had these concerns. I would like to assure you that we do take residents' concerns seriously regarding the prompt communication and billing. We would be happy to schedule some time to discuss these concerns at your convenience. Please contact our team at northdallas@cortland.com. - The team at Cortland North Dallas
        Review Author Icon

        anonymous

        Resident 2023

        4/26/2023

        Great Place

        Amazing apartments, amazing work! I love living here! Bernardo is always completing his work on time and I strongly appreciate that! He is the reason these apartments are so well maintained and livable!

          Manager

          4/28/2023

          Cortland North Dallas
          Hi there, Thank you so much for taking a moment to share your feedback with us! We truly appreciate you letting us know your thoughts on your experience at our community, and hope you will always feel welcome to get in touch with us if you ever need anything at all. - Your team at Cortland North Dallas
          Review Author Icon

          anonymous

          Resident 2023

          4/25/2023

          Amazing Work

          Bernardo always gets right to work in a timely fashion. His work is always top quality too. There’s nothing I’ve needed a second look at. Once Bernardo finishes work fixing something, it’s fixed, no need to revisit.… See More >
            Manager

            4/28/2023

            Cortland North Dallas
            Hello Anonymous, We love to hear this! Thank you for taking the time to provide feedback. We love to hear what a great job Bernando is doing and that his hard work is recognized. We hope that you are making yourself at home and thank you for choosing Cortland North Dallas to call home. - Ashely M., Community Manager
            Review Author Icon

            anonymous

            Resident 2023

            4/25/2023

            Amazing Care and Maintenance

            This apartment complex is well taken care of. Bernardo is hard working and is always going around and fixing any issues that the apartments have in a timely manner. It's nice to have someone who cares that the tenants are comfortable and cared for!… See More >
              Manager

              4/28/2023

              Cortland North Dallas
              Hello, This is great to hear! Thank you for taking the time to provide your feedback. We love to hear what a great job Bernardo is doing and that his hard work is recognized. We hope that you are making yourself at home and we thank you for choosing Cortland North Dallas. Ashely M., Community Manager
              Review Author Icon

              Resident 1131400

              Verified Resident 2023

              4/14/2023

              Hasta los momentos mi experiencia en la comunidad de Cortland ha sido muy satisfactoria, el apartamento está en excelentes condiciones y cuando ha surgido algún problema el equipo de trabajo siempre ha estado dispuesto a ayudar de inmediato… See More >
                Manager

                4/15/2023

                Cortland North Dallas
                Hola, Le agradecemos por tomarse el tiempo para expresar su experiencia y nos complace saber que los miembros de nuestro equipo han podido abordar cualquier inquietud que haya tenido con una respuesta rápida. Si hay algo más que pueda necesitar, no dude en continuar contactando al equipo y espero que continúe disfrutando de la vida en Cortland North Dallas Marlena S. -Resident Experience Manager
                Review Author Icon

                Dimitri_W

                Resident 2018 - 2023

                3/29/2023

                Absolutely amazing!!! Whenever I have a maintenance issue I know I can count on KJ and the maintenance team. I appreciate all the help! Keep up the good work! No matter what it may be that always find a way to make sure they get… See More >
                  Manager

                  3/31/2023

                  Cortland North Dallas
                  Hello Dimitiri, Thank you for taking the time to leave us a review and rating regarding our service team. We are thrilled to hear that your experience with KJ and our community was a good one. KJ is certainly an asset that we are happy to have as a part of our team. We strive to provide consistently positive experiences and we are happy that you made the decision to call us home. - Jerrica S., Cortland North Dallas
                  Review Author Icon

                  Tabooker69@gmail.com

                  Resident 2020

                  9/9/2020

                  I just renewed my lease for the second year. I absolutely love it here! The office staff are friendly and eager to assist with anything! Maintenance is over the top! Always friendly, professional, quick and thorough. They take pride in their work and everyone cares… See More >
                    Review Author Icon

                    anonymous

                    Resident 2020

                    3/4/2020

                    I love this community because the staff here is amazing, Richie the maintenance man was nice and very helpful while fixing a few minor things in my apartment. The apartment finishes are great, the Stainless Steel appliances, granite countertops and all the hardware are top… See More >
                      Manager

                      3/13/2020

                      The Aster by Cortland
                      Thank you very much for your feedback. It's always great to hear about experiences like yours. Have a wonderful rest of your week, and don't hesitate to get in touch with us should you ever need anything else. Sincerely. Your Aster Team
                      Review Author Icon

                      anonymous

                      Resident 2020

                      1/8/2020

                      Terrible. I advice you pick another place to live. I've had many many issues living here starting from day one of moving in. Like a previous reviewer stated, I had issues with millipedes and cockroaches as well and I keep my home extremely clean. I… See More >
                        Manager

                        1/8/2020

                        The Aster by Cortland
                        Thank you for taking the time to leave us your feedback. I am disappointed to see that you have not had a positive experience with our community. I would like to take the opportunity to discuss this further and resolve these ongoing issues for you. We do have an onsite courtesy officer that can stop by after hours if there is loud music causing a disturbance. If it is during office hours, please send us an email or a quick phone call and we will assess the situation and take action. I will get with our Service Manager, Carlos, in regards to the lengthy time it takes to complete work orders. We are working to expand our team so this is no longer an issue for you. Please reach out to me at Kaitlin.Carlton@Cortland.com if you would like to discuss further. Sincerely, Kate C. Resident Experience Manager
                        Review Author Icon

                        anonymous

                        Resident 2019

                        9/15/2019

                        I hate living here. When I moved in during March I obviously thought that it was the best thing since I was finally living in the Dallas area - a couple months in and I severely regret the hasty move here. First off, early this… See More >
                          Manager

                          9/26/2019

                          The Aster by Cortland
                          Hi Cassidy, We appreciate you taking the time to let us know how your experience has been. It appears we have missed the mark and want to do all we can to address issues. Thank you for taking the time to speak with me today. I am deeply for you dog having health issues. My team have I have made your concern with pet waste a priority and will continue to monitor your building and all surrounding buildings. We want to ensure you enjoy your home and community. I am also happy to hear you no longer have any pest issues. Please let me know how we can assist in the future. We are always happy to help in any way possible. Priscilla J. Community Manager
                          Review Author Icon

                          anonymous

                          Resident 2019

                          9/12/2019

                          I live on this apartments for over 2 years now and the renovation is been painful but well worth it I'm happy on my new unit and the maintenance crew is fantastic they really go above and beyond especially Carlos thank you for all your… See More >
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                            Magan_J

                            prospectiveVisited 2019

                            9/12/2019

                            The staff was always so friendly and welcoming. The leasing consultant answered all my questions I had. I love the vibe of the complex because it made me feel at home. Lots of amenities and things to do! I can't wait to live here!… See More >
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                              anonymous

                              prospectiveVisited 2019

                              9/11/2019

                              I love this community so much! Marilyn and Kate are extremely helpfully with answering my questions and the atmosphere in the apartments feel very homey. The apartment are very beautiful I would recommend it to anyone looking for a place to live. Once again the… See More >
                                Review Author Icon

                                Resident 647059

                                Verified Resident 2019

                                6/1/2019

                                Im in unit 10! Its very quiet here I hardly hear any traffic people neighbors sometimes you might hear the little cute dog downstairs! I absolutely enjoy the quiet because I am a bus operator for DART and I definitely enjoy the quiet

                                  Manager

                                  6/6/2019

                                  The Aster by Cortland
                                  Dear Resident, Thank you for your kind words. We strive daily to ensure all are happy and comfortable in our community and homes. Please do not hesitate to reach out is you need anything in the future. We are happy to help. Thank you, The Aster Team
                                  Review Author Icon

                                  Resident 644682

                                  Verified Resident 2019

                                  5/26/2019

                                  My husband and I enjoy the peace and quiet we have here compared to our previous complex. We have yet to try the pool but have visited and love that its Clean! Also that its not crowded. The staff is always friendly… See More >
                                    Review Author Icon

                                    Ashley_H270

                                    Resident 2019

                                    5/18/2019

                                    I want to love these apartments but that's hard to do when the ceiling leaks every time it rains and has progressively gotten worse. I've been told by some of the office staff and maintenance that there is an issue with the ceilings leaking in… See More >
                                      Manager

                                      5/22/2019

                                      The Aster by Cortland
                                      Hi Ashley, We are extremely disappointed to hear about your negative experience while living here at The Aster. We strive to provide the best resident experience to our residents in all aspects of apartment living. Our priorities are to resolve any issues/concerns you may have in a timely manner. Please reach out to us at (469) 892-0100 or theaster@cortland.com at your earliest convenience so we may further assist you in working towards a resolution. Sincerely, Madison K. Resident Experience Manager
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                                      Resident 635726

                                      Verified Resident 2014 - 2019

                                      5/6/2019

                                      5 year Tenant. Enjoy everything about the Community. All issues and concerns I've ever had were taken care of within 24 hours or less. I recommend Aster to anyone whose looking for a place to call home.

                                        Updated Review

                                        Review Author Icon

                                        Resident 635406

                                        Verified Resident 2015 - 2019

                                        5/5/2019

                                        The maintenance team and the front office team are doing a wonderful job to accommodate the residents concerns. The only issue that I have is that the complex doesnt offer a a business center for residents

                                          Manager

                                          5/7/2019

                                          The Aster by Cortland
                                          Dear Valued Resident, Thank you for taking the time to leave a review for us at The Aster by Cortland. We're happy we could meet your expectations! We do have a Wi-Fi center open during our office hours and it is located in the lounge area. Thank you again for the great review, and we hope you have a fantastic day! Sincerely, Madison K. Resident Experience Manager
                                          Review Author Icon

                                          Resident 635359

                                          Verified Resident 2015 - 2019

                                          5/5/2019

                                          A fantastic place to live, a great property in the heart of the Dallas area.The property is close to everything including parks, schools, public transportation and entertainment. I love this location...

                                            Review Author Icon

                                            Resident 621974

                                            Verified Resident 2018 - 2019

                                            4/1/2019

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                                              Review Author Icon

                                              Resident 616268

                                              Verified Resident 2018 - 2019

                                              3/16/2019

                                              Everyone in the office is very helpful and responsive! Madison is awesome and has excellent customer service. Anytime I have a question or request it is answered promptly. Also the updated apartments are really nice !

                                                Review Author Icon

                                                Resident 610317

                                                Verified Resident 2018 - 2019

                                                3/2/2019

                                                I've lived in a few different apartment communities, and in discussions with everyone else I know, the Aster's management team is far above average. Their communication is quick, courteous, and friendly. The community is clean and nice, even in the middle of renovations, and they… See More >
                                                  Manager

                                                  3/12/2019

                                                  The Aster by Cortland
                                                  Dear Resident, Thank you for your kind words. We do all we can to ensure all residents love their homes and community. We appreciate your paitience with the renovation process. We are excited for what is in store when the new amenities re-open and all homes are complete. We will have a community that will be second to none in our area. Please let us know if you need anything in the future as we are always happy to help. Sincerely, Team Aster
                                                  Review Author Icon

                                                  Resident 609964

                                                  Verified Resident 2015 - 2019

                                                  5/21/2019

                                                  The Aster management decided to not renew my lease. The reason I was given was that my unit was going to be renovated over the course of two months. When I asked if I could wait out the two months and move back in, the… See More >
                                                    Manager

                                                    3/6/2019

                                                    The Aster by Cortland
                                                    Dear Resident, We appreciate you taking the time to provide feedback about our community. We strive to provide the best living experience possible and understand the water shut offs can cause an inconvenience. We do our best to provide advanced updates on water shut offs due to renovations. Our Construction Partners are relocating water lines in some homes that are under construction. We try to only shut off water once a week generally between 11am to 3pm. The only time we are not able to provide more than a 48 hour advance notice is when our maintenance team has an unforeseen emergency. Please keep in mind if one building's water has to be shut off, all buildings in the same quadrant will have to be shut off as well. We have renovated approximately 70 percent of the homes. I assure you once renovations are complete the shut offs will not occur as often. I would like to discuss in further detail on the noise concern. Please feel free to contact me at Priscilla.Janush@cortland.com or simply stop in. I look forward to hearing from you soon so that I may assist with all concerns and find any solutions needed. Sincerely, Priscilla J. Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • In-Unit Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Garage
                                                    • Parking
                                                    Pets
                                                    • Cats Allowed
                                                      Deposit: $250. Fee: $20 ~ 300. Restrictions: Hai up to two (2) pets per apartment. No weight limit, but there are breed restrictions. Breed Restrictions: Bull Terriers (Pit, Staffordshire, etc), Rottweilers, Chows, Doberman Pinchers, Wolf Hybrids, Shar Peis, or mixed breeds with these bloodlines will not be allowed. A Veterinarian certification must be received prior to move in. Cats must be spayed/neutered. Exotic pets and farm animals are not permitted; these include but are not limited to snakes, gerbils, rabbits, ferrets, reptiles, etc
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                                                    • Dogs Allowed
                                                      Deposit: $250. Fee: $20 ~ 300. Restrictions: Hai up to two (2) pets per apartment. No weight limit, but there are breed restrictions. Breed Restrictions: Bull Terriers (Pit, Staffordshire, etc), Rottweilers, Chows, Doberman Pinchers, Wolf Hybrids, Shar Peis, or mixed breeds with these bloodlines will not be allowed. A Veterinarian certification must be received prior to move in. Cats must be spayed/neutered. Exotic pets and farm animals are not permitted; these include but are not limited to snakes, gerbils, rabbits, ferrets, reptiles, etc
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                                                    Other
                                                    • Business Center
                                                    • Clubhouse
                                                    • Community Center
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Pool
                                                    • Storage Space
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                                                    Leasing

                                                    CCS Edit Your new home is waiting for you! See why our residents call our community home...We are the premier apartment community in the metro area and have earned that reputation by offering our residents the services and amenities they need to not only make their lives comfortable, but enjoyable. Whether relaxing in their spacious apartment, exercising in the fitness facility or finishing up work in the business center, our residents know they have everything they need without leaving home.Apartments to Fit Every Lifestyle.Your new residence has been built to exacting standards with several attractive and innovative floor plans that are sure to appeal. Large living and dining areas fulfill your need for spaciousness, while roomy patios and balconies bring fresh air and scenic views right into the privacy of your home. A range of luxury amenities will enliven your senses and ease your stress, and our surrounding neighborhood is full of delights just waiting to be explored.Take a look at our COMMUNITY NEWSYou are viewing the LeaseStar Websites DEMO property tour. APEX APARTMENTS QA ME
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Tuesday: 01:00 PM - 06:00 PM
                                                    • Wednesday - Thursday: 07:00 AM - 11:00 AM
                                                    • Friday: 01:00 PM - 06:00 PM
                                                    • Saturday: Closed
                                                    This community is managed by

                                                    Cortland

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                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 447 number of votes by renters, Cortland North Dallas is currently rated 3.5 out of 5 stars.
                                                    Cortland North Dallas is rated 4.8/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Cortland North Dallas is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Cortland North Dallas is rated 4.5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Cortland North Dallas is rated 4.8/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Cortland North Dallas is rated 4.9/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Cortland North Dallas is rated 4.6/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 87.5% of their community reviews in the past year.
                                                    Managers have replied within 5.88 days to their community reviews in the past year.
                                                    Cortland
                                                    Cats Allowed
                                                    Deposit: $250
                                                    Fee: $20 ~ 300
                                                    Restrictions: Hai up to two (2) pets per apartment. No weight limit, but there are breed restrictions. Breed Restrictions: Bull Terriers (Pit, Staffordshire, etc), Rottweilers, Chows, Doberman Pinchers, Wolf Hybrids, Shar Peis, or mixed breeds with these bloodlines will not be allowed. A Veterinarian certification must be received prior to move in. Cats must be spayed/neutered. Exotic pets and farm animals are not permitted; these include but are not limited to snakes, gerbils, rabbits, ferrets, reptiles, etc
                                                    Dogs Allowed
                                                    Deposit: $250
                                                    Fee: $20 ~ 300
                                                    Restrictions: Hai up to two (2) pets per apartment. No weight limit, but there are breed restrictions. Breed Restrictions: Bull Terriers (Pit, Staffordshire, etc), Rottweilers, Chows, Doberman Pinchers, Wolf Hybrids, Shar Peis, or mixed breeds with these bloodlines will not be allowed. A Veterinarian certification must be received prior to move in. Cats must be spayed/neutered. Exotic pets and farm animals are not permitted; these include but are not limited to snakes, gerbils, rabbits, ferrets, reptiles, etc
                                                    1 Bed, 1.2 Baths
                                                    1 Bed, 1.5 Baths
                                                    1 Bed, 2 Baths
                                                    3 Beds, 1 Bath
                                                    3 Beds, 2 Baths
                                                    4 Beds, 2.5 Baths
                                                    4 Beds, 4 Baths
                                                    Studio, 1 Bath

                                                    Contact Property

                                                    Cortland North Dallas

                                                    March 2024

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                                                    Cortland North Dallas is a 1,520 - 2,800 sq. ft. apartment in Dallas in zip code 75287. This community has a 1 - 4 Beds, 1 - 4 Baths, and is for rent for $1,260 - $3,625. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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