This is a so called Luxury apartment... IT has the most unprofessional and rude management. I have been burglarized twice since living in the apartment. When you call to complain they tell you that they have no responsibility for loss items. However, they do not provide any security with cameras or security patrol.
I would not recommend that you move into this overpriced POS community. I have been a loyal customer for 7 years and they treat you like trash. Move on... there are better communities in Dallas!!!
Manager
9/13/2017
The Heights at Park Lane
Thank you so much for your feedback. We are disappointed to hear that your experience with us has not met your expectations. We care deeply about your apartment living experience and we hope to find a solution together as soon as possible. We invite you to contact our on-site office team so that we can talk with you further about what we can do to resolve these issues for you. If you'd like to speak to a member of our NWR Cares team, please give them a call at 855-923-0900. We look forward to speaking with you. Thank you again for your feedback!