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The Herschel

4220 Herschel Avenue, Dallas, TX 75219
(29 Reviews)

Reviews

(26)

4.6 rating

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29 total reviews

(

Verified

)

Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident 1245520

Verified Resident 2023 - 2024

4/19/2024

This is the first time I have rented in many years and it is very nice having all the functionality of owning a home without the upkeep that is usually required by home ownership. Almost like vacationing.

    Manager

    4/20/2024

    The Herschel
    Our pleasure! Happy you had a great experience.
    Review Author Icon

    Resident 1209443

    Verified Resident 2023

    12/18/2023

    Beautifully updated and secure property located adjacent to Highland Park/Turtle Creek. Walk to fine dining, grocery, Equinox. Friendly, knowledgable management. Reasonable rental rates. Parking is convenient to the apartment, and the elevators are fast.

      Review Author Icon

      Resident 780863

      Verified Resident 2020 - 2023

      7/26/2023

      Love the Herschel! The staff is excellent, Great Building, Great Location. Highly Recommend. I have been living here since 2020, The Herschel is always finding a way to improve the building. It is truly a cared for property. A+ all the way!

        Manager

        8/14/2023

        The Herschel
        Verified Resident 780863, thank you for your kind words and this wonderful review! Have an awesome day!
        Review Author Icon

        Resident 1053487

        Verified Resident 2022

        8/10/2022

        Just moved into the Herschel last month and are loving it! Staff and residents very friendly and helpful. Great location with good access to shopping and restaurants. Feel like the rent is reasonable considering the location.

          Updated Review

          Review Author Icon

          Resident 676345

          Verified Resident 2021

          12/23/2021

          The building was built in 2009 but my apartment has aged more than expected for this time period. When I put in service request I'm usually told at first that this is because it's not "new" and when I push harder for it to be cleaned/fixed then it is done but I guess my standards are higher than what they are used to. Before the 2 year construction project started across the street this summer, it was a quiet community. Now I wake up to beeping noises at 7am, even on Saturday! And the noises go all day until 4. I have heard the digging phase may be over so hopefully the new construction noise isn't as hard to live with.

            Manager

            1/5/2022

            The Herschel
            Verified Resident 676345, We thank you for your review, your satisfaction is our top priority. We will continue to strive to provide the best customer service. Please let us know if there is anything else we can do for you; we are more than happy to help!

            Updated Review

            Review Author Icon

            Resident 923506

            Verified Resident 2016 - 2021

            10/8/2021

            The Herschel is a little gem. I have enjoyed living there for the past 2.5 years. The units are low maintenance. The common areas pleasant & quiet. Staff is attentive & resposive. For a mid priced mid rise, it is first class.

              Manager

              10/12/2021

              The Herschel
              Thank you again for taking the time to let us know how we did. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!
              Review Author Icon

              Resident 885616

              Verified Resident 2021

              3/19/2021

              Excellent construction- cannot hear neighbors at all. Neighbors very respectful of common areas- so everything is very clean and orderly. Well appointed kitchen with plenty of cabinet space. Den very roomy. Best of all- huge closet. Very Dallas :)

                Manager

                3/22/2021

                The Herschel
                Verified Resident 885616, thank you for your kind words and this wonderful review! Thank you, and have a fantastic day!
                Review Author Icon

                Resident 857029

                Verified Resident 2018 - 2020

                12/25/2020

                GGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGGG

                  Manager

                  2/4/2021

                  The Herschel
                  We appreciate your positive review about your recent experience with us! We are always more than happy to assist you if anything else comes up. Take care! The Herschel Team
                  Review Author Icon

                  Resident 806508

                  Verified Resident 2020

                  8/22/2020

                  Its been a great place to live! I love the boutique style of living here. Everyone who works here is so nice and helpful. The lobby and other community areas are always kept so clean. The pet waste areas always are kept up. I also feel very safe here.

                    Manager

                    8/31/2020

                    The Herschel
                    We appreciate your positive review about your recent experience with us! Thank you for the 5 stars!!
                    Review Author Icon

                    Resident 788092

                    Verified Resident 2013 - 2020

                    7/7/2020

                    Turnover in management of the property has not been favorable. Management team has never introduced themselves to me after several visits to office. Resident concerns are not addressed and the overall maintenance of the property has declined.

                      Manager

                      7/9/2020

                      The Herschel
                      We are sorry to hear this review and want to set a better experience for you immediately. Please contact me at 214-522-9000 or email at herschelmgr@greystar.com.
                      Review Author Icon

                      anonymous

                      Resident 2018 - 2019

                      9/22/2019

                      My wife and I lived at the Herschel for just over a year. We had planned to stay longer but our jobs took us back to the East Coast. We had a wonderful experience living at the Herschel. The building is in an excellent location on a quiet, tree-lined street at the intersection of Oak Law and Highland Park. As East Coasters, walkability was important to us and the Herschel did not disappoint. Also, the building is just minutes from the Katy Trail, Whole Foods, and a number of great restaurants. We were very comfortable in our 1 bed, 1.5 bath apartment with a beautiful view of tree lined Highland Park. The management team was very responsive to all of our needs and made us feel at home. If you are looking for a luxury apartment at a reasonable price, the Herschel is your spot!

                        Manager

                        11/4/2019

                        The Herschel
                        Thank you for taking the time to leave a review for us at The Herschel, formerly known as Park 4200 . We are so thrilled to hear that we have met your expectations and you enjoyed your home! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - The Herschel Management
                        Review Author Icon

                        anonymous

                        Resident 2019

                        6/11/2019

                        I've lived in many, many apartment communities in Dallas. I tend to stay a year or two at the most - because like most people, I want to live in a place where I feel happy, safe and "at home". The Herschel is the first place, in a very long time, I have felt that way. The manager, Stevan, is the BEST manager I have experienced thus far in Dallas!! He is always available, responsive, kind, committed, patient..I could go on. He, and the whole team here, have been through a lot this year. The Herschel underwent a name change (formerly Park 4200), a major renovation of the property, and two storms that knocked out our whole neighborhood's electricity. Through it all, Stevan has alerted us to issues and kept us updated about pertinent information. Jackie, (leasing), is also very nice and professional and responsive. Felix, (maintenance), is super nice, committed and very knowledgeable about his work and the property. I've seen many positive changes onsite. They've totally taken the lobby down to the studs for an amazing renovation, updated the pool and dog- run areas, added all new grass (sod) to the property (love this) and made the parking… See More>
                          Manager

                          7/11/2019

                          The Herschel
                          Thank you for taking the time to leave a review for us at The Herschel, formerly known as Park 4200 . We are so thrilled to hear that we have met your expectations and you enjoy your home! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day! - The Herschel Management
                          Review Author Icon

                          Resident 513884

                          Verified Resident 2012 - 2018

                          7/16/2018

                          The entire Park 4200 staff is courteous and the boutique style community makes my apartment feel like a home rather than just another unit in a sprawling complex. My overall experience living here over the past six years has been excellent and I plan on staying for years to come.

                            Manager

                            7/11/2019

                            The Herschel
                            Thank you so much for your kind words. We are happy you are enjoying your home, and we are very lucky to have you as residents! - The Herschel Management
                            Review Author Icon

                            angelajwms

                            Resident 2015

                            2/25/2015

                            I honestly cannot say enough great things about this building. I lived here for almost a year and, unfortunately, had to relocate to another state for work. When I got word that I would be relocating to Seattle, I literally wanted to just pick this building up and take it with me. The building: Small (only 80 units) and easy to navigate. I shy away from monstrously large apt complexes because they are generally noisy, difficult to navigate, and I don't get a personalized feel. Here, the smaller building really allowed the staff to develop relationships with the residents. If I was traveling and needed help with a package, they were always ready and available to assist. The size of the building really allowed the staff to personalize service for each resident which I really appreciated. Also...I've lived in a lot of exclusive (read: expensive) buildings and I've definitely encountered very snotty attitudes from the staff....this was never the case in this building. I never saw Melissa (or anyone else for that matter) not break their necks to be kind and helpful to everyone. IMO..that in and of itself was well worth the price tag. My stay there was… See More>
                              Manager

                              2/26/2015

                              The Herschel
                              Thank you so much for your 5 Star rating! We will miss seeing you and Chloe strolling along the property! Having so many amazing residents like yourself is what makes Park 4200 so special! We are happy you enjoyed living here as much as we enjoyed having you. Best of luck on this new chapter in you life and remember you will always have a home here at Park 4200!
                              Review Author Icon

                              Martin1212

                              Resident 2012 - 2015

                              1/20/2015

                              Our experience at Park 4200 was the best. We lived for two years and enjoyed everyday. We are sad that we had to move out, because we would have stayed forever. The atmosphere is great. The place is quiet. Location is great. The management is the best. They are always there to help you out with your needs. Melissa the manager, is great. Always there for you with a smile. I will always recommend to move in to Park 4200. We loved our experience at this place and will miss it.

                                Manager

                                1/21/2015

                                The Herschel
                                Long term residents, like yourself; let us know that Park 4200 is truly a home and not just "an apartment". It has been our pleasure to do all we could to make your home a happy, comfortable, memorable one! We will miss you and your family- Best of luck and congratulations on your new home!
                                Review Author Icon

                                Resident 39243

                                Verified Resident 2013

                                10/30/2013

                                Great Staff/People--Leo is a rock star every morning!<br><br>Likes and Dislikes: Great Staff/People--Leo is a rock star every morning!

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                                  Resident 35970

                                  Verified Resident 2013

                                  10/10/2013

                                  great building for singles and/or small families.<br><br>Likes and Dislikes: Great restaurants and vibe

                                    Review Author Icon

                                    Resident 32797

                                    Verified Resident - 2012

                                    9/14/2013

                                    Affordable, convenient, safe<br><br>Likes and Dislikes: Walk to the best of everyrhing. Great for fitness lovers

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                                      anonymous

                                      Resident 2013

                                      8/22/2013

                                      Location Location location! This place is in a great area with access to great restaurants and shops. I have only need here a few months, but I can't see anything but positives. Everyone has been overly friendly through the entire moving process. Can't wait to meet more awesome neighbors at the next happy hour!!

                                        Review Author Icon

                                        Resident 13806

                                        Verified Resident 2013

                                        5/11/2013

                                        It is a great place to...

                                        It is a great place to live! I could not have found a better place--coming from upstate New York!

                                          Manager

                                          4/23/2013

                                          The Herschel
                                          Thank you so much! We are so glad you are enjoying it here!
                                          Review Author Icon

                                          Resident 13805

                                          Verified Resident 2013

                                          5/5/2013

                                          Clean, modern, safe,...

                                          Clean, modern, safe, convenient and high-quality residence. Iâ??ve actually been happy with my time at this complex. I recently renewed my lease, so I have been living here for 13 months. Every time I call in a work order, maintenance takes care of it the same day. The building is really well maintained and clean. The front office staff are amazing. They're always friendly and responsive. The location is so convenient (what a plus!!!). I love living here!

                                            Manager

                                            4/23/2013

                                            The Herschel
                                            We are glad to hear you renewed! Thank you so much!
                                            Review Author Icon

                                            Resident 13803

                                            Verified Resident 2013

                                            5/4/2013

                                            This is a great apartment...

                                            This is a great apartment building. Location is superb. The staff is very accomodating and maintenance issues are taken care of within 24 hours. The only negative was that I lost my key and fob on the KATY trail on a Sunday. I called emergency maintenance and they could not provide me with a new fob or a key and told me to call a locksmith. That was difficult since I couldn't access the building or my floor without a fob; I had to wait for folks to get in the elevator and accomodate my request to get to the floor. The resident manager has since been very helpful with a plan to mitigate that if I ever lose my keys again. I understand this is a continual problem in Dallas and one that needs a solution. That aside, I love living here.

                                              Manager

                                              4/23/2013

                                              The Herschel
                                              Thank you for the review! Please call the 24 hour hotline if you need anything after hours and they will email the staff right away.
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                                              Resident 13804

                                              Verified Resident 2013

                                              5/5/2013

                                              Great location! Elevators...

                                              Great location! Elevators go out way to often for being a new building. No windows that open in bedroom make air stagnant. Great management

                                                Manager

                                                4/23/2013

                                                The Herschel
                                                Thank you for reviewing us! The notices posted regarding how long the elveators can be held open seemed to make a big impact. We do not want this to be a problem and it seems to have helped so far.
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                                                Resident 13802

                                                Verified Resident 2013

                                                4/27/2013

                                                The main problem with...

                                                The main problem with this apartment is the poor value. It is simply not worth the expense. You are paying to live in a rich neighborhood (Highland Park), nothing more. There is nothing special about the complex itself--amenities are basic (small lounge pool, very small gym). I have seen other apartments that deliver packages or even pick up your dry cleaning, which is not the case here. Also, recycling is always a problem, as management cannot even keep a recycling bin on each floor regularly. Other places in uptown are cheaper, and even if they are near the same price, would be worth it due to location. You are within walking distance of bars, restaurants, movie theater, shopping, etc... Here, there are a few shops nearby, but nothing to visit regularly.

                                                  Manager

                                                  4/23/2013

                                                  The Herschel
                                                  Thank you for the review, recyle bins here are a concern that are still trying to address. We have ordered several more from the company and as soon as they come in there will be two to three for every floor. Our residents are very green and the recyle bins do fill up very fast!
                                                  Review Author Icon

                                                  Resident 13783

                                                  Verified Resident 2013

                                                  4/23/2013

                                                  This has been such a...

                                                  This has been such a great place for someone new to Dallas- perfect location if you want to be on the edge of bustling Uptown, but not in the heart of yuppy chaos. It's quiet, safe, and close to great food & shopping. It's also a 10 minute drive from the essentials in Dallas- downtown, museums, etc. The management is also really responsive and personable...Cheryl is great. To improve, i would make the parking spots bigger...no one in Texas does compact- it's Texas. Also, I would put newer, functioning machines in the gym. Other than that, I've had a great experience and will renew my lease another year.

                                                    Manager

                                                    4/23/2013

                                                    The Herschel
                                                    Thank you so much for taking the time to review us, we are truly close to everything but removed from so much that is going on in Dallas.

                                                    Floor Plans & Pricing

                                                    1 Bedroom

                                                    D1

                                                    1 Bed, 1 Bath | 1,012 sq. ft.

                                                    See Floor Plan Details

                                                    A2

                                                    1 Bed, 1 Bath | 867 sq. ft.

                                                    See Floor Plan Details

                                                    A1

                                                    1 Bed, 1 Bath | 916 sq. ft.

                                                    See Floor Plan Details

                                                    Disclaimer: Special, prices and availabilities subject to change.

                                                    epIQ Ratings

                                                    What is epIQ?

                                                    The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                                                    epIQ Report Card

                                                    In partnership with SatisFacts™

                                                    Community epIQ Grade

                                                    B+
                                                    B+

                                                    Renter Ratings

                                                    A+

                                                    Review Ratings

                                                    Noise

                                                    4.7

                                                    Grounds

                                                    5.0

                                                    Safety

                                                    5.0

                                                    Office Staff

                                                    5.0

                                                    Maintenance

                                                    4.7

                                                    Neighborhood

                                                    5.0

                                                    Survey Ratings

                                                    SatisFacts™ Tour Survey

                                                    SatisFacts™ Move-In Survey

                                                    SatisFacts™ Maintenance Survey

                                                    SatisFacts™ Renewal Survey

                                                    Review Count

                                                    B

                                                    Number of reviews in the past 365 days

                                                    3

                                                    Manager’s Review Engagement

                                                    B

                                                    Percentage of reviews responded to

                                                    66.67%

                                                    Manager’s Review Reply Time

                                                    D-

                                                    Average time to respond to reviews

                                                    75.33 days

                                                    View Community Timeline
                                                    View Community Timeline

                                                    Features & Amenities

                                                    Parking
                                                    • Garage
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • BBQ and Picnic Area
                                                    • Bike Rack or Bike Storage
                                                    • Coffee Bar
                                                    • Controlled Access
                                                    • Dog Park
                                                    • Outdoor Lounge Area
                                                    • Resident Lounge
                                                    • Resort Style Pool
                                                    • WiFi in Common Areas
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                                                    Leasing

                                                    Designed to inspire, Park 4200 is a collection of stylish residences located in the desirable Highland Park neighborhood of North Dallas. This luxurious community delivers a whole new level of design and functionality, accented by contemporary architecture, and beautiful indoor & outdoor gathering spaces. Exclusive lifestyle amenities and sophisticated interior finishes welcome you home, while the ultra-central location (minutes from shopping and dining in Addison, West Village, uptown Dallas and Downtown Dallas) urges you to explore your surroundings. At Park 4200, an extraordinary living experience awaits.
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                                                    This community is managed by

                                                    Greystar

                                                    B+
                                                    B+
                                                    Communities
                                                    3430

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 29 number of votes by renters, The Herschel is currently rated 4.6 out of 5 stars.
                                                    The Herschel is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    The Herschel is rated 4.7/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    The Herschel is rated 4.7/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    The Herschel is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    The Herschel is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    The Herschel is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 66.6667% of their community reviews in the past year.
                                                    Managers have replied within 75.33 days to their community reviews in the past year.
                                                    Greystar
                                                    No pet policy available
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Contact Property

                                                    The Herschel

                                                    July 2024

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                                                    Beds

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                                                    Baths

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                                                    The Herschel is a 867 - 1,767 sq. ft. apartment in Dallas in zip code 75219. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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