The Mercantile Place

The Mercantile Place

(54 Reviews)
1800 Main Street, Dallas, TX 75201
$1,570 - $2,089/mo

Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

Not Available

2 Bedrooms

2 Beds, 2 Baths

Not Available

Studio

Studio, 1 Bath

Not Available

Disclaimer: Special, prices and availabilities subject to change.

Ratings & Reviews

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

D
D

Renter Ratings

D

Noise

1.5

Grounds

1.0

Safety

1.0

Office Staff

1.5

Maintenance

1.5

Neighborhood

4.0

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

2

Manager’s Review Engagement

F

Percentage of reviews responded to

0%

Manager’s Review Reply Time

F

Average time to respond to reviews

N/A

Verified Residents
Reviews with the Verified Badge are from residents surveyed directly from the community, ensuring reviews are from real residents!

Reviews

(54)

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anonymous

Resident 2018 - 2021

7/17/2021

Spectacularly mismanaged, dumpsterfire of a property. Influx of the trashiest tenants in the last 1.5 years. Gross negligence, blatant violations, and price drops to invite Section 8 crowd. It's the new "hood" and slum of DTD. Brookfield Properties, and building management is awful in everySee More >
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jgilley1972

Resident 2019 - 2021

4/16/2021

I have lived there a little over a year and a half ,in the beginning it was great but as time has gone by the management team has fallen apart they claim they are luxury apartments but wait until I share the pictures of mySee More >
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anonymous

Resident 2018 - 2019

10/10/2019

AVOID THE FRUSTRATION AND DON'T WASTE YOUR TIME AND MONEY MOVING TO EITHER OF THE PROPERTIES HERE!!! I have been here a year now and I can't wait until my lease is up to leave this dump. Buyer beware, the property website pics are 10-15See More >
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anonymous

Resident 2016 - 2019

2/12/2019

The pre valentines dinner was great. We had an amazing time. There was a four course menu with great tasting drinks and music. The servers were awesome. We would definitely like to attend this event every year if they will have it.

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anonymous

prospectiveVisited 2018

11/27/2018

Do not move to this building! The leasing staff is the worst. They do not return calls or are friendly at all. I have lived in Downtown Dallas for almost 20 years and was looking to move out of the Statler (another mismanaged mess) andSee More >
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MichelleAMP

Resident 2016 - 2018

1/14/2018

I've lived in a lot of places and I can without a doubt say this is by far my favor! The staff has changed over the years but is only getting better! I've heard people complain but that's what people do I guess. But it'sSee More >
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NoForestCity

Resident 2016 - 2017

7/23/2017

If you've ever aspired to live in Section 8 housing while paying full-price luxury rent, The Continental is for you! Love music? Here you will have your fill of inconsiderate neighbors who pollute your home with their music, no matter whatSee More >
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t.ruth828

Resident 2015 - 2017

7/4/2017

HORRIBLE Management. They have ZERO concept of customer service and resident safety is their last concern. They are focused on what they "can do" to residents as opposed to thinking of our safety. The have eliminated security, no more security patrol and very poor responsivenessSee More >
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anonymous

Resident 2013 - 2017

5/24/2017

Lipstick on a pig! On the surface the Merc and the Element LOOK like nice buildings but the overall build quality is very poor and management is living in the dream world where they act as if they are managing the nicest, most exclusive building downtown.See More >
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anonymous

Resident 2016

5/9/2017

LOW BUDGET!!! If you are a woman of means, society, Class, or Beauty this place will be your worst nightmare! I was harassed constantly the staff was so thirsty always watching me every move on security cameras critiquing everything i did! the manager onceSee More >
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anonymous

Resident 2015 - 2016

11/2/2016

This place is the worst. The management is a joke and makes exceptions for certain people but not others. They also don't enforce any rules when it comes to pets and people cleaning up after their pets. The leasing staff is also like a revolvingSee More >
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anonymous

Resident 2013 - 2016

2/29/2016

Update: I have now lived in the Merc for about 3 years and I do not recommend this place to anyone. The management team is extremely disrespectful and don't give a ---- about what the tenants need. The fixtures in the Merc areSee More >
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anonymous

prospectiveVisited 2016

2/15/2016

I am moving from Oklahoma City to Dallas for a job transfer, Mercantile Place looked so amazing online It EXTREMELY disappointing once I got there. One of the leasing agents, shes very young and has long brown hair. I would prefer not to name anySee More >
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anonymous

Resident 2015 - 2016

2/5/2016

After living here for 8 months, just before Christmas, Dec. 18th, I got $5,000 stolen from my apartment. I made police reports and notified head of security who came to take a statement but his attitude was so careless and condescending that I was justSee More >
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anonymous

Resident 2014 - 2015

4/19/2015

Some of these reviews have me wondering if they live in the same place as I do. The staff is very friendly. In fact, it is very easy to have a normal everyday conversation with them that has nothing to do with theSee More >
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txttu13

Resident 2013 - 2014

12/17/2014

I would not recommend this place to anyone. I was very excited to move into this place, but have come to find the management is really awful. Despite their nonexistent personalities and negative attitudes it really seems they are only there to get people toSee More >
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T_BEAR

Resident 2013 - 2014

11/22/2014

RUDE!!!! RUDE!!!! RUDE!!!! HORRIBLE!!!! Leasing Agents!!! BE WARNED!!! Since day one the leasing agent I worked with was rude to me and my apartment finder. I almost did not live here because of the leasing agent being complete ----- about everything. she got mad because she hadSee More >
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anonymous

Resident 2009 - 2014

8/19/2014

Location and amenities are very good but dealing with the management is the worst thing about this property. The management culture is to make your life a living hell. From their "friendly concierge" all the way to leasing staff, all are there to give youSee More >
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rmartinez78

Resident 2010 - 2014

3/5/2014

Too put things in short perspective. Managment didn't do anything about my noise complaints for over 4 months. Now I have to move, and although by law they are required to protect the tenant, they wont. Now that I have to forcefully move before ISee More >
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anonymous

Resident 2013

8/14/2013

Award winning RUDENESS. I'm certain they are starring in a reality show called Amazing Rudeness. I am sad and to do business with and live among such horrid personalities.See More >
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cocohobo

Resident 2013

5/31/2013

Ok. I seriously don't understand what people don't like about this apartment building. I moved in a few weeks ago and I love this place. Granted the parking situation is not the best but that comes with living downtown in any city.See More >
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anonymous

Resident 2011 - 2013

3/31/2013

We moved here almost 2 years ago from out of state. It was the very first apartment building we looked at and compared all others too. I can honestly say that we have loved living here. The proximity to bars, clubs, restaurantsSee More >
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anonymous

Resident 2009 - 2012

3/25/2013

Good curb appeal. Do your due diligence upon move in and move out. Take pictures and know the law. The management is cold and unfriendly in general unless you are a potential renter. The maintenance is very good. The managementSee More >
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winston72

Resident 2013

2/10/2013

I moved here from north Dallas and really like living here although I have only been here 2 weeks. I got a really sweet deal on a 2br/2ba apartment. The staff and security has been really nice and helpful. The only thingSee More >
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ynot80

Resident 2012

9/5/2012

So initially when my husband and I were on the apartment hunt we looked at every rating site possible. When we came across this one we saw that The Merc had horrible reviews and didn't even think about going to check it out. I amSee More >

Features & Amenities

Laundry
  • Laundry in Units
Pets
  • Dogs Allowed
This community is managed by

Brookfield Properties

F
F
Communities
67

Questions & Answers (1)

Anonymous
Asked on: 03/19/2018
Q: What is the estimated utility bill for one person?

Frequently Asked

What are noise levels like at The Mercantile Place?
The community is rated 1.5/5 stars, which is considered having loud noise levels on average.
How satisfied are residents with the upkeep and overall appearance of the grounds at The Mercantile Place?
The community is rated 1/5 stars, signifying no satisfaction on average.
How safe is The Mercantile Place?
The community is rated 1/5 stars, which is considered being not safe on average.
How satisfied are residents with the neighborhood
The community is rated 4/5 stars, signifying much satisfaction on average.
How effective was the maintenance team when resolving your problem?
The community is rated 1.5/5 stars, which is considered being slightly effective on average.
Who manages The Mercantile Place?
Brookfield Properties
What is the pet policy at The Mercantile Place?
Dogs Allowed
What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths
Studio, 1 Bath

Check Availability

The Mercantile Place

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Baths

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The Mercantile Place is an apartment in Dallas in zip code 75201. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include University Park, Farmers Branch, Addison, Richardson, and Garland. 75207, 75202, 75219, 75212, and 75204 are nearby zips.