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The Regent

17717 Preston Road, Dallas, TX 75252
17717 Preston Road, Dallas, TX 75252

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The Regent

17717 Preston Road

Dallas, TX 75252

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (199 Reviews)

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EmpressJay94 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/30/2020
I am so thankful for Ms. Reann.. She was so helpful to me during this process. She was very professional and made sure to make me feel comfortable with the move. The other staff members were also very courteous. I'm glad that I have made these… See More
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The Regent Manager

07/02/2020

It's wonderful to hear that Reann was able to so promptly address your concerns! Thanks so much for the 5- stars, and please reach out if we can assist you in any way as you continue to make this community your home. Thank you for your excellent review.

Guy17 • Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/05/2020
From the moment we walked in, Ms. Reann & the rest of the leasing office had made this moving experience as easy and smooth as possible. Their friendliness and care was remarkable, highly recommended to anyone moving to North Dallas area. See More
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The Regent Manager

06/08/2020

Thank you so much for sharing your positive review of our community. It's great to hear that you're satisfied with your apartment home. We work hard to ensure that our community is a place you're proud to call home!

ChelseyW • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/23/2019
I would highly recommended seeking residency elsewhere. Please nobody agree to lease out apartment number 2005. I am beyond livid. My apartment has flooded three times since May. Their only solution was to put sandbags down and telling me they they would have a contractor to… See More
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The Regent Manager

10/28/2019

Chelsey, we're terribly disappointed to see your experience has been so negatively affected due to occurrences of flooding in your home. We want all of our residents to feel comfortable in their homes and we wish the same for you. Our team would be happy to check in with our area manager again. Please give us a call at your convenience. Thank you kindly. We hope to work with you to turn your stay around.

Prospective Resident Visited 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/11/2018
I was looking for an apartment closer to my job and found Summer Villas. The staff was really friendly and helpful. They showed me a model apartment same day and was able to find an apartment that was available around the time my lease ended. All… See More
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The Regent Manager

08/15/2018

Welcome home! We are delighted to learn that your application and move-in process was so easy. Thanks for your awesome review.

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/07/2018
update Summer 2018: They are allowing public access to my apartment by the same remote stalkers. I am followed from room to room and areas of the room to other areas of the room talking right overhead. Public access is given to any person, any organization… See More
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The Regent Manager

04/16/2018

Thanks for the 4 stars and recommendation. Some of the comments in your review are concerning - we are certain this is not the typical experience here and can assure you that we are not involved in any of the activities you've mentioned. Please contact emergency services if this continues. Thank you!

Former Resident 2017 - 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/23/2018
Rude manager, unprofessional staff staffs do not know how to treat tenants, poor maintenance, dirty pool all the time. No one cares about the community, if I had a choice I'd give zero rating star to this place. trashes everywhere, noisy neighbors with songs all the… See More
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The Regent Manager

06/29/2018

Your feedback is really insightful, thank you. We care deeply about our community and I'm saddened to hear that isn't your impression. I understand you have moved, but I'd still like to discuss your concerns and try my best to make things right. My email is [email protected] I wish you the best in your new home.

Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/19/2018
I have been here almost 2 years. I was really happy at first. I'm not quite as happy as I was originally. The staff is generally friendly and responds quickly if you have an issue. Maintenance doesn't respond as quickly as they used to. The pest… See More
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The Regent Manager

05/22/2018

We love to hear from loyal residents who deeply care about our community. Thanks for your encouraging feedback for our friendly and responsive team. However, we are sorry if you are not satisfied with the upkeep of the outdoor spaces and the gate functioning. It really takes everyone to keep our community clean and peaceful. We will be sure to remind our residents about picking up after their pets and being mindful of their neighbors while playing music. We'd be happy to discuss your other concerns further in our office or over the phone. Please contact us when you have a moment.

Grace_M881 • Former Resident 2018
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/05/2018
This managment team attempts to apply as many fees as possible. Even if it takes lying to the residents. Anything to make money. Have had to call corporate to resolve issues since the team in the office was so unhelpful. See More
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The Regent Manager

04/17/2018

Thank you for reviewing. During the leasing process we communicate clearly about the rent and the additional fees. We apologize if there was any miscommunication. If you have any additional concerns or have any questions, please feel free to email me at [email protected] I look forward to connecting with you directly.

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/29/2017
This is a large community that is in-between Plano and Addison. The area is pretty quite and the community is secured. The President Bush toll system is only a mile or so up the road. The apartment I live in is big enough for a single… See More
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The Regent Manager

11/01/2017

Dear Resident, thank you for your fabulous review about Summer Villas. It is great to know that you are enjoying our conveniently located community with functional amenities and spacious layouts. Thank you again, for taking the time to leave a positive review!

Resident 2012 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/04/2017
Office staff are friendly and care to get to know the residents. I've lived in the complex for 5 years. They know what kind of person I am and are concerned about my general life situation. See More
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The Regent Manager

09/29/2017

It is great to hear that you are satisfied with your apartment home, community and staff! Thank you for your review - we truly value your feedback!

Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2017
great place but need a new appliance. See More
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The Regent Manager

06/26/2017

Dear Resident, Thank you for the comments. Please come and see me about your appliance. Thank you, Tia M. Rodriguez Community Director

Grace7154 • Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/13/2017
My family has lived at Summer Villas for almost 2 years and we've been very satisfied with our experience here. The front office staff are friendly, maintenance requests get worked quickly, it is a quiet community, also close to stores and major highways. This is the… See More
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The Regent Manager

06/26/2017

Dear Resident, Thank you very much for those nice comments. If there is anything we can do for you in the future, please let us know. Thank you, Tia M. Rodriguez Community Director

Vhernandez1991 • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/01/2017
Andres has been incredibly helpful and friendly throughout the application process. He's explained everything very well and answered any questions I had. I can't wait to move into my new apartment. See More
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The Regent Manager

06/02/2017

Great! Let us know if we can do anything for you in the future. Tia M. Rodriguez Community Director

Gypsy Danger • Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/05/2017
So for so good. We haven't been here very long. The residents seem friendly. The area looks safe. Haven't had any loud neighbors. No problems w parking. Sort of dog friendly. They haven't been very fast on repairs and the red head working in the office… See More
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The Regent Manager

05/15/2017

Dear Resident, Thank you for taking the time to comment. If there is anything we can do to make your stay more comfortable, please let us know. Please contact me personally if you would like to speak about your experience. Thank you, Tia M. Rodriguez Community Director

Resident 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2017
No issues thus far. Office staff was really helpful during my move-in. Maintenance has come to my rescue in a timely manner. Minimal noise levels. And the property is well kept. See More
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The Regent Manager

05/15/2017

Dear Resident, Thank you for the great comments!! If you do need us in the future please do not hesitate to call or come by. Thank you, Tia M. Rodriguez Community Director

Resident 2008 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/04/2017
I haves lived here for 10yrs and I don t have anything bad to say. I would not be still here if it wasn't a Great Place to live. It's Peaceful and I don t have to worry about strange people just hanging out in the… See More
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The Regent Manager

04/05/2017

Dear Resident, You are a veteran of Summer Villas! We appreciate your continued loyalty. We appreciate you letting everyone know your experience here. Thank you for taking the time to make such great comments. If there is anything that you need in the future, please give us a call. Tia M. Rodriguez-Community Director

Mooshy198 • Resident 2011 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/25/2017
I have lived at Summer Villas for about 6 years, and about to sign a lease for the 7th and I love living here. The community is fairly quiet and the tenants are courteous of one another. The staff always handles maintenance issues quick and in… See More
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The Regent Manager

03/29/2017

Dear Resident, Wow! Your on your 7th lease. That is wonderful! We will strive consistently to give you the continued great service you deserve. Thank you for such great comments. Tia M. Rodriguez-Community Director

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/14/2016
I have found the property pleasant, near eateries and entertainment. The staff is helpful. I wil recommend the location to friends. See More
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The Regent Manager

01/02/2017

Thank you for your comments. If there is anything we can do for you in the future, please feel free to call 972-931-5896 anytime. Tia M. Rodriguez-Community Director

Resident 2012 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
11/14/2016
Writing this review because of the untrue reviews i have seen. They are either people that have low standards or fake ones made by the office staff to seem more appealing. I can start out by saying after living here for 4 years the apartment community's… See More
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The Regent Manager

11/17/2016

Dear Anonymous, I apologize that you feel that way. Please come to the office so we can discuss your concern. We actually have made great changes in the office with a new leasing staff and they have participated in giving the most professional service here in the office that is a nice change. We get complimented continuously on the grounds and how clean we are. I am really sincerely wanting to meet with you to see through your eyes what we might be missing. Looking forward to meeting with you. Tia M. Rodriguez-Community Director

Cancer7581 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/17/2016
Been here for a little over a month and I am in love with my new place. It's quiet, clean and has a great office staff. I couldn't be any more pleased that what I am with this place See More
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The Regent Manager

11/17/2016

Dear New Resident! We are happy you are happy! If there is anything we can do for you please do not hesitate to call! Tia M. Rodriguez Community Director

[email protected] • Prospective Resident Visited 2015
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/01/2016
They solve the problems very soon. Friendly staff and quiet area. Having access to Brum's and tom thumb , walnart, kroger and so on. I like this area very much See More
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The Regent Manager

06/13/2016

Dear Resident, We are so glad you feel your service here at Summer Villas has been timely. Nina is great!! We are lucky to have her. If you need anything in the future, please call us. Thank you, Tia M. Rodriguez Community Director

Resident 2015 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/16/2016
This is my second year in Summer Villas. In general, the community is quiet and the staff resolve problems relatively fast. I like my 1bd/1bath apartment! See More
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The Regent Manager

09/28/2016

Dear Resident, Thank you for staying with us for a second term. We value your residency. If there is anything we can do for you in the future please do not hesitate to call 972-931-5896 Sincerely, Tia Rodriguez-Community Director

laencm116 • Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/06/2016
So far my experience with Summer Villas has been awesome. Getting through the application process was easy. I can't wait to move in. Thanks Andres for making it so easy See More
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The Regent Manager

06/13/2016

We are glad to have you! Andres is great!! If you need anything in the future please call 972-931-5896, and we can assist you. Thank you, Tia-Community Director

Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/23/2016
I really enjoy living here. The staff is very friendly and you get a sense of being family. See More
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LF89 • Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/22/2016
Have had a very good and responsive experience with the staff in my time here. 2 Maintenance requests fulfilled immediately. Mail and lease renewal taken care of promptly, and staff courteous and responsive. See More
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The Regent Manager

03/24/2016

Dear Resident, Thank you for the nice comments. If you need anything in the future, please call 972-931-5896. Thank you, Tia M. Rodriguez Community Director

 Updated Review
Rating Breakdown
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Safety
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Office Staff
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Manager

 
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Features & Amenities

Laundry

  • Onsite Laundry Care Center
  • Washer/Dryer Connections

Parking

  • Carport

General

  • 24/7 Online Resident Services
  • American Landmark 360 Resident Program
  • Balcony or Patio
  • Bark Park
  • Courtyard with Grilling Area
  • Fireplace
  • Fitness Center
  • Hardwood Flooring
  • Plantation Style Wood Blinds
  • Pool
  • Stainless Steel Appliances
  • Walk In Closets
  • Wi-Fi Cafe Lounge

Pets

  • Dogs Allowed
    Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet, a refundable pet deposit of $200 per pet, and monthly pet rent of $15 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
    Pet Limit: 2
  • Cats Allowed
    Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet, a refundable pet deposit of $200 per pet, and monthly pet rent of $15 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $895

  • SQ. FT.

    575

  • Available
    Avail.

    9 Units

  • Model

    A

  • Price
    Price

    $995

  • SQ. FT.

    674

  • Available
    Avail.

    22 Units

  • Model

    A1

  • Price
    Price

    $1,185

  • SQ. FT.

    839

  • Available
    Avail.

    N/A

  • Model

    Ath

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,310

  • SQ. FT.

    970

  • Available
    Avail.

    1 Units

  • Model

    B2

  • Price
    Price

    $1,450

  • SQ. FT.

    1,189

  • Available
    Avail.

    N/A

  • Model

    B3

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

B+
American Landmark
VIEW 100 COMMUNITIES

Tucked in a private gated setting in the Far North neighborhood of Dallas, Texas, The Regent offers resort-inspired living in a convenient location. Our renovated one and two bedroom apartments offer spacious layouts with warm wood-style flooring and walk-in closets. A cozy fireplace will keep you and your pets toasty on chilly winter evenings, while cooling air conditioning will keep the temperature just right during the summer months. Beyond your front door, you’ll discover an array of amenities, including three resort-inspired swimming pools, a well-stocked fitness center, and a relaxing clubhouse with an internet cafe and coffee bar.

Office Hours

  • Sunday: 01:00 PM - 05:00 PM
  • Monday: Closed
  • Tuesday - Friday: 09:00 AM - 06:00 PM
  • Saturday: 10:00 AM - 05:00 PM

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Frequently Asked

What are noise levels like at The Regent?
The community is rated 5/5 stars, which is considered having extremely quiet noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at The Regent?
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How safe is The Regent?
The community is rated 5/5 stars, which is considered being extremely safe on average.

How satisfied are residents with the neighborhood
The community is rated 5/5 stars, signifying extreme satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 5/5 stars, which is considered being extremely effective on average.

How often does management engage with reviews?
Managers have responded to 100% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 2 days to their community reviews in the past year.

Who manages The Regent?
American Landmark

What is the pet policy at The Regent?
Dogs Allowed
Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet, a refundable pet deposit of $200 per pet, and monthly pet rent of $15 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
Pet Limit: 2
Cats Allowed
Restrictions: We happily accept up to 2 pets per apartment home. We have a one-time non-refundable pet fee of $300 per pet, a refundable pet deposit of $200 per pet, and monthly pet rent of $15 per pet. The following breeds are restricted: Pit Bull Terrier, Staffordshire Terrier, American Staffordshire Terrier, American Pit Bull Terrier, or all mixes of the above-listed breeds.
Pet Limit: 2

What types of floor plans are available?
1 Bed, 1 Bath
2 Beds, 2 Baths


The Regent Gallery

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Floor Plans

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The Regent

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Management Photos (27)

  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
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  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
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  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
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  • (Manager photo uploaded on 05/28/2020) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 07/23/2019) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 07/23/2019) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 07/23/2019) Image of The Regent in Dallas, TX
  • (Manager photo uploaded on 07/23/2019) Image of The Regent in Dallas, TX
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