Review History for anonymous

The Regent


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anonymous

Resident 2012 - 2016

11/14/2016

Writing this review because of the untrue reviews i have seen. They are either people that have low standards or fake ones made by the office staff to seem more appealing. I can start out by saying after living here for 4 years the apartment community's cleanliness has gone down hill. People are leaving junk and trash outside their doors and sits there for weeks; some of which is never even moved at all. It has begun to look like a junk yard. It used to be a nice place to live for the price and area. It's possible that the management changed which is why the standards went lower because the old manager is no longer there and the new lady, Tia, clearly has no pride of her community or she would be issuing people warnings of the junk and clutter that is unsightly. I've addressed my concerns with the office staff before but nothing ever gets done. So either they are highly forgetful or just do not care. I cannot wait for my lease to be up so I can leave. The price increase is not worth living in a dumpster.
    Manager

    11/17/2016

    The Regent
    Dear Anonymous, I apologize that you feel that way. Please come to the office so we can discuss your concern. We actually have made great changes in the office with a new leasing staff and they have participated in giving the most professional service here in the office that is a nice change. We get complimented continuously on the grounds and how clean we are. I am really sincerely wanting to meet with you to see through your eyes what we might be missing. Looking forward to meeting with you. Tia M. Rodriguez-Community Director

    Review 23 out of 200

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