Review History for anonymous

The Standard (TX)


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anonymous

Resident 2013 - 2019

8/5/2019

I'm sad to leave such a poor star rating, but over the past 6 months, the community has gone down hill. Management has changed (again) and very little is being improved. I'm a huge fan of our current, new manager. I am eager to see him make the necessary changes needed to improve the property. I understand it takes time and I hope to come back soon and leave a better star rating. At this moment in time, I would not recommend anyone live here. Property is dirty, hallways are gross w/ trash residue, cob webs, dirt and bugs. I've asked for a power wash to be done and received no response. Neighbors smoke pot and it comes through our shared vents into my apt. I've contacted the office and was told they can do nothing about it and I need to call the police. The DPD has much bigger issues to resolve than a kid smoking pot next door, so basically, I have to deal with it or move out. The amazing maintenance team we once had is now gone. It's a shame b/c things gone done immediately and now we have 1 person on site trying to do a job of 3+ people. He actually had a heat stroke due to being overworked and outside for too long in the heat. (HORRIBLE!) We don't have a substitute or back up, so, things are not getting done. I've been waiting 2 weeks for my bedroom light to be replaced. A simple, 5 min. issue that hasn't been dealt with and shouldn't be top priority, but how long do I have to wait? I sent a long email to the main office w/ a request to speak w/ management and have not received a response or call back. The pool is consistently dirty, to the point that I'm unsure it's OK to swim in. We used to have a bi-weekly pool service company that cleaned and maintained the pool years ago. i wish this would be brought back. On a positive note, I do love the new package pick up system in place in the gym area. This helps when the office is closed before I leave/get home from work. Nice improvement. I love living here...I've been here 6 years, and I know things change, it's just unfortunate to see such little things bring down a great community.
    1 Previous Review

    Previous Review

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    Resident 209057

    Verified Resident 2012 - 2016

    1/4/2016

    I've lived here for nearly 4 years and have had minimal issues. The gates seem to be broken often, leaving the community wide open to anyone. Pets are allowed, however, pet waste is often left all over the grounds. This is close to SMU, so a lot of college students live here, which means parties and pool parties in the summer.

      Review 2 out of 38

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      The Standard (TX)

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