Review History for anonymous

Timberlodge Apartments


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anonymous

Resident 2016

6/2/2016

Moved in on February, was locked out of the apartment for almost 3 hours due to being given the wrong keys. The door has been kicked in before as evident by the cracks and dents in it. Still don't have a gate code as they "Are working on it" AC has been out for 4 days and a trip to the office only yielded a response of "You're not the only one with this issue" I guess that means it's okay. Office phone is never answered. Mailbox is always full. Currently sitting in the dark with my patio door open so I wont have a heat stroke.
    Manager

    6/8/2016

    Timberlodge Apartments
    We are so sorry about your recent experiences that have inconvenienced you. If you felt that our customer service was lacking, we apologize and want you to know that we plan on making improvements. Our team takes resident concerns very seriously and we hope we can resolve any outstanding issues as soon as possible. Please come into the office at your best convenience so we can address your concerns one by one. Thank you.

    Review 12 out of 133

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    Timberlodge Apartments

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