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Ventana

5555 Spring Valley Road, Dallas, TX 75254
5555 Spring Valley Road, Dallas, TX 75254

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Ventana

5555 Spring Valley Road

Dallas, TX 75254

 
 
 
 
 
 

epIQ Report Card

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Community epIQ Grade N/A

Ratings & Reviews (25 Reviews)

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Resident 2020
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/02/2020
Neighbors are loud. Maintainance is horrible, things are always breaking. The staff are very unprofessional, one of the "managers" would laugh at us and even try to be smart with us when we talk about a problem we are having. They never alert the people about… See More
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Ventana Manager

04/04/2020

Thank you for sharing your experience and bringing your concerns to our attention. Please reach out to our Property Manager at (972) 694-6602 so we may discuss this further and see how we can make things better. We hope to hear from you.

Resident 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
02/13/2020
I am 6 years overdue for writing my review. This is a long time coming, and hence deserved. I will be as honest as possible. What can I say about a rental community that moves you into a roach infested apartment, with no concern for your… See More
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Ventana Manager

02/14/2020

Thank you for reaching out to us. We regret to hear you did not have a more positive experience with us in the past. If you would like to discuss this further, please call our property manager directly at (972) 694-6602.

Moreno-Wood • Resident 2019
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/22/2019
I hate this apartment complex because the office staff does not care but pretend to just to get you out of the office. I have complained about the roaches since I moved in 6 months ago. My caught fleas because of this dump and the apartments… See More
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Ventana Manager

10/24/2019

We take our residents' comments seriously and would appreciate the chance to discuss your concerns further. If you would be willing, please reach out to our Property Manager at (972) 694-6602 so we can discuss this matter in hopes of reaching a resolution. We hope to hear from you soon.

Resident 2015 - 2017
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
01/03/2017
The Office staff is always friendly and welcoming. They are also very helpful. Anything you need gets done in a timely manner. Maintenance crew is nice as well. See More
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Resident 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/20/2016
Apartments are updated. Takes too long to get my service orders completed. Office staff won't do much to help you about late rent when using THEIR pay system that messed up. Just use a money order. Cleaning staff sucks. I moved into a dirty apartment. I… See More
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[email protected] • Resident 2013 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/19/2016
I really don't know were to start. I have lived here in three different apartments since 2013. I made the same mistake twice by renewing my lease. Total dumb ---. I have been broken into and my car has been scratched on different occasions.All three apartments… See More
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Resident 2014 - 2016
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/11/2016
2 yrs here and it gets worse every year. Parking does suck; please don't be out past 10; you won't find a parking space. The insulation sucks; freezing in the winter and I'm sure sweltering hot in summer if you happen to face the direction of… See More
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Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/11/2014
THEY SUCK. DO NOT MOVE HERE. IF YOU LOVE YOUR VEHICAL AND YOUR PRIVACEY DO NOT MOVE HERE. IF YOU OWN AN EXPENSIVE VEHICAL AND PLAN ON MOVING HERE YOU MINE AS WELL JUST DRIVE IT OFF THE ROAD AND TOTAL IT AND DROP OFF AT… See More
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mschris_a • Resident 2013 - 2014
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
03/17/2014
Where do I begin? Do not move here! The parking spaces suck and are too narrow so expect damage to your car, especially by the rude guests of the tenants that will sit on your cars and scratch up the paint and dent the doors. The… See More
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Resident 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
07/22/2012
I have lived in the community for about 18 months and I'm very happy here. The management has strict rules but I think that's good. I really like the pool and the gym. The rent is very reasonable. The location is terrific and I love that… See More
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Resident 2010 - 2012
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/20/2012
I'VE LIVED HERE FOR 2 1/2 YEARS AND CANT WAIT UNTIL MY LEASE IS UP TO MOVE OUT. THIS PLACE STARTED OUT AS A FAIRLY GOOD COMMUNITY BUT NEW MANAGEMENT HAS TURNED IT INTO A HUMAN ZOO. I LIVE IN A 2 BEDROOM UNIT BY MYSELF… See More
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Resident 2009 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
12/07/2011
I moved into this complex two years ago today. In those two years Ventana has had at least three management companies. The management company that was there when I moved in was great. They were helpful and they made sure that any work order you had… See More
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Resident 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/30/2011
STAY AWAY FROM THIS PLACE!!!! We moved here in May and have yet to get a mail key. Each key they give us, doesn't fit! So they have broken the lock for us multiple times..now anyone can easily have access to our mail. We moved in… See More
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Resident 2010 - 2011
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/29/2011
I have lived at this apartment complex for almost one year and have had the worst customer service in my entire rental history. From my experience, it appears that alot of the staff live there and let there personal issues affect how the property is maintained.… See More
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Resident 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
08/10/2011
ventana apartments is a quite community, of course like any other apartments it has its flaws but the office staff is friendly, and has always gone out there way to attend my assistance. yes the maitnance may slow down at times but when they get to… See More
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Resident 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/20/2010
The Ventana is about comparable to a cheap motel at best. The outside noise is so loud you must wear earplugs at night to sleep. If you like listening to bass from other tenents cars as they are driving through, this place is for you. If… See More
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Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2010
This management is the worst I have ever met in my life. There is too much I have went through, so I won't waste my time. Just consider the fact that 2 of my former neighbors moved out after they lived there for 28 and 15… See More
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georgeblo • Resident 2009 - 2010
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/24/2010
Really old apartments, even though they have new paint. When somebody closes the door, it feels like an earthquake. Very noisy, I have contacted front desk about my neighbors who were listening to music at 2 o'clock in the night, they didn't do anything. I have… See More
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Resident 2008 - 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
10/19/2009
Since I have lived here, the apartments have undergone a management change. But let me just tell you this new manager is a joke. Not only is she rude and insincere, she has no idea what is going on around her property. Cars are constantly being… See More
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Resident 2009
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/26/2009
Came to fix my lake of a living room 9 times and "fixed" it every time they said, yet they had to keep coming back. The pudle was literally 7 ft round in my living room every time it rained. They don't really fix anything, they… See More
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Resident 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/23/2008
Terrible maintenance! A lot of lip service from office staff, but no actual repairs are done. See More
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noroacheshere • Resident 2003 - 2008
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
06/01/2008
I have been living here for almost 3 years and im ready to leave this place. my lease is up in 6 mths and Im gone. This is the 3rd management company that has taken over and Debbie is a witch from hell. She talks down… See More
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tracyirving5 • Resident 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
09/25/2007
We moved in March of 2007. It has been one big ball of B..S.since I move in the Ventana Apartment noise of the new construction, and the theft of property,along with maintains walking in my apartment without notice. The explaination for walking in on me( a… See More
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Resident 2006 - 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
05/04/2007
I've been living in this complex for about a year, I'm living in one of tha smallest<br>apartments, I have no washer or dryer and they are charging to me at least $130 bucks every month just for electricity!(residents pay utilities at the office). I'm very upset… See More
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meviel • Resident 2006 - 2007
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
04/07/2007
I've been living for about 1 year. The place is good. See More
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 Updated Review
Rating Breakdown
Noise
Maintenance
Neighborhood
Safety
Grounds
Office Staff
Useful    
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Manager

 
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Features & Amenities

Laundry

  • Laundry On-Site
  • Washer/Dryer Connections

Parking

  • Carport
  • Covered Parking

General

  • 9' Ceilings
  • Additional Storage
  • Air Conditioner
  • BBQ and Picnic Area
  • Balcony
  • Black Appliances
  • Blinds
  • Breakfast Bar
  • Business Center
  • Carpet
  • Ceiling Fan
  • Clubhouse
  • Convenient to Metro Transit
  • Courtyard
  • DishWasher
  • Electric Kitchen Appliances
  • Fireplace
  • Fitness Center
  • Freeway Access
  • Hard Wood Flooring
  • On-Site Maintenance
  • Playground
  • Pool
  • Refrigerator
  • Storage Available
  • Tennis Court
  • Tiled Backsplash in Kitchen
  • Townhomes Available
  • Walk In Closets

Pets

  • Cats Allowed
    Pet Limit: 2
  • Dogs Allowed
    Pet Limit: 2

Floor Plans & Pricing

1 Bedrooms, 1 Bathroom

  • Price
    Price

    $811

  • SQ. FT.

    492

  • Available
    Avail.

    N/A

  • Model

    A1

  • Price
    Price

    $905

  • SQ. FT.

    610

  • Available
    Avail.

    9 Units

  • Model

    A2

  • Price
    Price

    $930

  • SQ. FT.

    678

  • Available
    Avail.

    3 Units

  • Model

    A3

  • Price
    Price

    $990

  • SQ. FT.

    748

  • Available
    Avail.

    2 Units

  • Model

    A4

  • Price
    Price

    $1,110

  • SQ. FT.

    800

  • Available
    Avail.

    N/A

  • Model

    A5

2 Bedrooms, 2 Bathrooms

  • Price
    Price

    $1,330

  • SQ. FT.

    1,038

  • Available
    Avail.

    5 Units

  • Model

    B1

  • Price
    Price

    $1,365

  • SQ. FT.

    1,187

  • Available
    Avail.

    N/A

  • Model

    B2

  • Price
    Price

    $1,435

  • SQ. FT.

    1,285

  • Available
    Avail.

    1 Units

  • Model

    B3

Disclaimer: Special, prices and availabilities subject to change.

Leasing:

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TI Communities
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Virtual touring and by appointment, self-guided touring is available. Contact us today! Welcome home to exquisite living at Ventana! Our beautiful apartment and townhome community is conveniently located in Dallas, Texas. Enjoy being close to everything with easy access to great shopping at Galleria Dallas, fine dining, entertainment, parks, and schools. With close proximity to the Dallas North Tollway and I-635, your commute will be a breeze. If comfort and location are important factors in your lifestyle, this is the place for you. Let Ventana be your gateway to fun and excitement in Dallas!

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Frequently Asked

What are noise levels like at Ventana?
The community is rated 2.3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Ventana?
The community is rated 2.3/5 stars, signifying moderate satisfaction on average.

How safe is Ventana?
The community is rated 2.3/5 stars, which is considered being moderately safe on average.

How satisfied are residents with the neighborhood
The community is rated 3.7/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?
The community is rated 1.7/5 stars, which is considered being slightly effective on average.

How often does management engage with reviews?
Managers have responded to 96.9% of their community reviews in the past year.

How quickly does management engage with reviews?
Managers have replied within 1.67 days to their community reviews in the past year.

Who manages Ventana?
TI Communities

What is the pet policy at Ventana?
No pet policy available

What types of floor plans are available?
1 Bed, 1 Bath and 2 Beds, 2 Baths


Ventana Gallery

Manager Uploaded Photos
Floor Plans

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Ventana is a 492 - 1,285 sqft apartment in Dallas in zip code 75254. This community has a 1 - 2 bedroom, 1 - 2 bathroom, and is for rent for $811 - $1,435. Nearby cities include University Park, Farmers Branch, Addison, Richardson, and Garland. 75244, 75240, 75248, 75001, and 75244 are nearby zip codes.

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Ventana

Provided by Property Management

Management Photos (31)

  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX
  • (Manager photo uploaded on 09/01/2020) Image of Ventana in Dallas, TX

Provided by Other Residents

Resident Photos (1)

  • (Resident photo uploaded on 04/02/2020) Image of Ventana in Dallas, TX
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