prospective • Visited 2015
I visited this property this week as a prospective residence. My first visit I arrived at 4p on a Sunday and the office hours posted on the door state they are open until 5p. The doors were locked and all the lights were out. I thought they may have been out of the property showing another prospective renter a unit. I stayed around for about 20 minutes and then decided I'd try back another day, but this did not leave a good impression.
I went back the next business day and upon entering the office the front receptionist was not friendly at all. She didn't say hello or ask any questions when I shared what type of unit I was looking for and my moving time frame. She got up from her desk just as I sat down and another lady came out and was very short and abrupt with the information that she gave me in regards to their floorplans available during my moving time frame. She also did not ask if I was interested in seeing anything. She just handed me the brochure and said thank you for dropping by. Even if they didn't have anything available to show I would've appreciated that to be communicated nicely. I was not impressed with how I was spoken to or treated as a prospective resident. Needless to say, I will not be visiting again and will not refer anyone to this property due to the unprofessional and unfriendly office staff.