Review History for anonymous

Villas at Katy Trail


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anonymous

Resident ā€¢ 2017 - 2020

4/28/2020

I never write reviews, but I wanted to share my experience with you regarding this complex... WORST COMPLEX AND EXPERIENCE EVER!!!!!!!!!!!!! If I could give 0 stars, I would! Here is everything I've had to put up with in my time here... My car was broken into not once, but TWO times and they took everything of mine, (oh, and video coverage is down... I couldn't claim it at the time due to personal problems, but man, that SUCKS) I had a bathroom drainage issue where my neighbor's crap back flowed into our tub (It was VILE!). Sludge, hair, whatever you find gross, it was in there! We had a cracked up bathtub that caused it to rain into our kitchen/living area, the fixing of this issue made us pay for 2 separate cleans with cleaning companies to get rid of the filth that was left behind. We put up with a leak in the "spout" above our shower that would leak on us during showers with God knows WHAT kind of crap And... I believe there is a mold issue... Staff is ok, much turnover so no one is sympathetic (except one gentleman in the front), and to top it off... I had my car towed during the holiday season! Who does that? As if it wasn't stressful enough! And according to the pushy and sassy lady in the front, they had "no control" over it and I should have gotten a visitor's pass that night... !! It was towed at 1:00 in the morning and by the time I parked there, I couldn't possibly get a visitor's pass!! Screw giving you a chance..., drove in that night and continued to work throughout that night, but little did I know, my car was being towed! I'd understand if my car had been there for more than 24 hours, but just a FEW hours? That's insane! Happy Holidays to all of those at Villas at Katy Trail Don't come to this complex without expecting to pay fees on top of your rent! The month to month is comparable to a REALLY nice apartment complex! Also, look out for their move out charges!! Oh, and they MAY seem like they have ok ratings, but that's because IF they do something right, they try really hard to make you do a review! Avoid if you can!!! If not, then good luck! Hopefully you won't have to put up with as much crap as we did! WORST COMPLEX AND EXPERIENCE EVER!!!!!!

    Review 16 out of 207

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    Villas at Katy Trail

    March 2024

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