Windsong Apartments
#19,286 #351 #3,255

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Windsong Apartments

17717 Vail Street, Dallas, TX 75287
(97 Reviews)
$1,086 - $3,240/mo
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Floor Plans & Pricing

1 Bedroom

A1

1 Bed, 1 Bath | 488 sq. ft.

$1,086 - $2,094

See Floor Plan Details

A2

1 Bed, 1 Bath | 644 sq. ft.

$1,298 - $2,349

See Floor Plan Details

A3

1 Bed, 1 Bath | 649 sq. ft.

$1,328 - $2,331

See Floor Plan Details

2 Bedrooms

B1

2 Beds, 2 Baths | 905 sq. ft.

$1,711 - $3,164

See Floor Plan Details

B2

2 Beds, 2 Baths | 975 sq. ft.

$1,746 - $3,240

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

F
F

Renter Ratings

D

Review Ratings

Noise

2.0

Grounds

2.0

Safety

2.0

Office Staff

1.0

Maintenance

1.0

Neighborhood

2.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Windsong Apartments Reviews

(97)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

anonymous

prospective ā€¢ Visited 2023

8/25/2023

Inhumane Living Conditions

I have a family member who has been living there for a week now with out airconditioning, a small window unit was issued but it's still near 90Ā° inside the apartment. They said the work order was completed, do I guess they think they haveā€¦Ā See More >
    Review Author Icon

    anonymous

    Resident ā€¢ 2006 - 2021

    11/5/2021

    I moved here in 1987 (I believe), and I just renewed my lease. I have had nothing but good experiences with every agent, manager and maintenance person employed by Windsong. Of course, I've had maintenance issues, but they have been handled as timely and asā€¦Ā See More >
      Manager

      11/5/2021

      Windsong Apartments
      Mr. Warren, Thank you very much for taking the time to write us a positive review. It is such an honor to hear from you. Thank you again for making Windsong the community you call home all these years! As always, if you need anything, feel free to contact us. Sincerely, Management
      Review Author Icon

      anonymous

      Resident ā€¢ 2016 - 2021

      10/28/2021

      The leasing office and maintenance staff at Windsong apartments are very professional, friendly and effecient. Maintenace requests are answered in a timely manner and issues are resolved quickly. The complex grounds are well maintained and kept clean. Neighbors are friendly and most of them areā€¦Ā See More >
        Manager

        10/29/2021

        Windsong Apartments
        Hello, Thank you very much for the wonderful review! We are honored to serve our wonderful residents here at Windsong. We appreciate your feedback. If you need anything in the future, please contact us. Best regards, Windsong
        Review Author Icon

        anonymous

        Resident ā€¢ 2015 - 2021

        10/26/2021

        The staff is very friendly! I've been here about 6 years. I like the Management Team!!!! A winning smile! Any maintenance request are attended and take care of immediately. Excellent Job! all the years I've been here it's so quiet no drama!!! I would recommendā€¦Ā See More >
          Manager

          10/27/2021

          Windsong Apartments
          Awesome! Thank so much for taking the time out to give us your feedback. It is greatly appreciate and we hope to have you here for many years to come!
          Review Author Icon

          Parker2898

          Resident ā€¢ 2021

          3/30/2021

          I love living here. Ever since living here they've been very kind to me. I ask and they receive. You don't have to wait very long for work order pending. They treat you with respect and I absolutely love it.ā€¦Ā See More >
            Manager

            4/7/2021

            Windsong Apartments
            Hello Parker, Thank you for giving us 5 stars. We are very glad to hear that you love living hear at Windsong! We hope to continue to provide you with the excellent customer service. Kind regards, Joy, Community Manager
            Review Author Icon

            anonymous

            Resident ā€¢ 2017 - 2021

            3/30/2021

            The staff at the office is pretty nice.Maintenance review and handle service request pretty properly.Maintenance keeps up with the grounds pretty well. The community is pretty quiet. I like the community

              Manager

              4/7/2021

              Windsong Apartments
              Hello, Thank you for the wonderful review! We are happy to hear that you are pleased with the service we've provided and we appreciate your residency with us.
              Review Author Icon

              anonymous

              Resident ā€¢ 2020

              12/2/2020

              If you are considering moving into these Apartments Homes, I would highly encourage you to do your homework first. Read the bad reviews as they are nothing short of being true. When you tour the Units take a look at your surroundings as such folksā€¦Ā See More >
                Manager

                12/2/2020

                Windsong Apartments
                Hello, I am sorry you have not had the best experience that we would hope for! We always try to put our best foot forward and do all we can to ensure our residents enjoy calling Windsong home. We follow our screening policies for everyone that lives here and take the maintenance of our community very seriously. I would love to speak with you more regarding your concerns, please contact me at 972-307-8408. Thank you, Jessica Seago, Community Manager
                Review Author Icon

                anonymous

                Resident ā€¢ 2019 - 2020

                11/15/2020

                Go ahead and move in to Windsong apartment if you enjoy your ceiling leaking (this happened 4 times to me), hearing the people above you walk and stomp 24/7 (don't bother calling the front office to report because they won't do anything but tell YOUā€¦Ā See More >
                  Manager

                  11/18/2020

                  Windsong Apartments
                  Hello, I am so sorry we failed to exceed your expectations. We always strive to give amazing customer service and a place to call home. I appreciate that you gave me the opportunity to change your experience and hope you are now satisfied. If there is anything further you need, don't hesitate to reach back out to me. All the best, Jessica Seago, Community Manager
                  Review Author Icon

                  Massy Ann

                  Resident ā€¢ 2020

                  11/8/2020

                  I have lived in different countries, several states, multiple cities and so far Windsong Apartments has been my favorite spot. The apartment is beautiful and well maintained. The community is super clean, super well-kept, peaceful, no issues with parking. Management has been amazing from dayā€¦Ā See More >
                    Manager

                    11/10/2020

                    Windsong Apartments
                    Hello, we are so happy Windsong has been your favorite place to call home! Our staff takes pride in taking care of the property and make it such a great place to live. I will also make sure to thank Soneisha and Don for helping provide an amazing experience! We appreciate your choice to call Windsong home and hope to continue our relationship for years to come! All the best, Jessica Seago, Community Manager
                    Review Author Icon

                    NowIntroducing_L

                    Resident ā€¢ 2015 - 2019

                    5/19/2019

                    I have lived at Windsong going on four years, In April I grew out of the A1-Unit and relocated into an A2-Unit. I am very happy that I decided to stay; I adore my new location, the great view and the extra space. The officeā€¦Ā See More >
                      Manager

                      5/22/2019

                      Windsong Apartments
                      Thank you kindly for this amazing 5 star review! We are so happy you have chosen to remain a loyal resident to Windsong, you are definitely a valued resident! The staff does strive to give you the best experience and with the help of our owners we continue to make great updates throughout the community to evolve with the areas. We hope that you continue to be an important part of our community for years to come and thank you again for sharing your wonderful experience with the world!
                      Review Author Icon

                      Nikki_L739

                      Resident ā€¢ 2019

                      4/11/2019

                      My boyfriend and I am moved in October this is our very first apartment the manager Jessica made it so easy for us she was very understanding and willing to help us and answer any questions that we had. The Community is quiet and veryā€¦Ā See More >
                        Manager

                        4/17/2019

                        Windsong Apartments
                        Nikki, thank you for taking the time to share you positive experience with everyone! We are so happy to hear that you and your boyfriend are happy to call Windsong home! It is always our goal to give a 100% positive customer experience and for you to enjoy where you live. thank you again for sharing your story! We appreciate you both!
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2018 - 2019

                        4/8/2019

                        This place is ----. I live in one of the microscopic single apts. Firstly, since BEFORE I moved in I couldn't ever get any of the front desk staff to call me back unless it was to take my money. In the year I've beenā€¦Ā See More >
                          Manager

                          4/17/2019

                          Windsong Apartments
                          Hello, my name is Jessica and I am the community manager here at Windsong. I am sorry to see that you are unhappy and it sounds that we have dropped the ball on providing the exceptional customer service you deserve! I would love the opportunity to speak to you regarding your maintenance and office staff concerns. If something is a continued issue after repeated work orders I definitely want to see how we can fix it once and for all. Our goal is for your home life to by enjoyable...for it to be a place you love to call home. Please give me the opportunity to rectify some the issues you have. Can you please call me at 972-307-8408? I look forward to hearing from you and turning your experience around.
                          Review Author Icon

                          karen aylesworth

                          Resident ā€¢ 2017 - 2019

                          2/25/2019

                          I have lived here for 1 1/2 years. I love this place and will be sad to leave but itā€™s time to move on. I always felt safe. Regular noise from cars, gate if you live near it, and people talking. The maintenance men ROCK!!ā€¦Ā See More >
                            Manager

                            3/4/2019

                            Windsong Apartments
                            Hi Karen, Thank you so much for taking the time to review our community. It is such a pleasure having residents like yourself who are willing to give us your feedback. Should you ever need another apartment home in this area, please reach out to us, we'd love to have you back. Thank you again. Amanda H. Windsong Community Manager
                            Review Author Icon

                            anonymous

                            Resident ā€¢ 2018

                            10/19/2018

                            Manager and maintenance are awesome!!! Love it here! They fix things right away and make sure you are happy! I would recommend this place to everyone. The gates however open a little slow but other than that no problems.

                              Manager

                              9/20/2018

                              Windsong Apartments
                              Nikki, thank you for the amazing review, we are so excited to have you in our community and can't wait for you to move in. I am confident you and your fur baby are going to love Windsong! We are always happy to help in anyway we can. Thank you again, Jessica Seago, Community Manager.
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2018

                              9/16/2018

                              I love my new apartment at Windsong. Im happy with my choice. Also, the staff members in the office are great and they really listen to your needs. Im overall happy to be a resident within the windsong community.

                                Manager

                                9/17/2018

                                Windsong Apartments
                                Hello, thank you for your 5 star review of Windsong Apartments. We are so happy you have chosen our community to call home! We feel strongly that our onsite personnel should be there for our residents to provide you with an exceptional customer experience. We look forward to many years of happiness in your home! All the best, Jessica Seago, Community Manager
                                Review Author Icon

                                Heygirlhey821

                                Resident ā€¢ 2018

                                9/3/2018

                                I have loved living at Windsong. Not only is it a convenient location that's a stones throw from pretty much any highway, therefore anyTHING...it's a place I feel SAFE living with my 3 year old, and that means everything to me. Maintenance always fixes everythingā€¦Ā See More >
                                  Manager

                                  9/5/2018

                                  Windsong Apartments
                                  Thank you for the amazing review of the community and staff! We are so happy that you and your family feel safe at Windsong. We agree that customer service can be the deciding factor in residents choosing to stay at our community. We believe treating all of our residents like they are important matters, because well...you are important to us! Thank you again for sharing your experience and being a loyal resident at Windsong.
                                  Review Author Icon

                                  anonymous

                                  Resident ā€¢ 2018

                                  8/29/2018

                                  Very Nice and quiet apartment complex. The Management is amazing. Bri, thanks a lot for your follow up and the professional, and efficient manner as managed the leasing process. .......................Sahar

                                    Manager

                                    8/29/2018

                                    Windsong Apartments
                                    Sahar, thank you so much for leaving this wonderful review of our community and staff! I am so happy to hear that Bri has taken great care of you during the leasing process! We look forward to many years of happiness with you as a resident. Please let us know if there is anything we can do for you. Thanks again for the 5 stars.
                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2018

                                    8/8/2018

                                    I have never written an online review. However, this cannot be ignored. Windsong apartment is the best place to call home. The staff, the community, maintenance team ate top notch and ever there for me at all times. I am so glad I choose Windsongā€¦Ā See More >
                                      Manager

                                      8/9/2018

                                      Windsong Apartments
                                      Thank you for making us your first review and 5 stars at that! We appreciate you taking the time to share your story with others about our team and community. We always strive to give our residents the service and care they need to make their homes enjoyable and complete. Thank you for choosing Windsong and we hope you are here for many years to come!
                                      Review Author Icon

                                      HarmonyK

                                      Resident ā€¢ 2018

                                      8/3/2018

                                      The office staff is AWESOME! Bri was amazing she helped me get into my new place with no breeze she even went above and beyond to make sure I got in, in a timely matter! The property is clean, quiet and feels so homey andā€¦Ā See More >
                                        Manager

                                        8/8/2018

                                        Windsong Apartments
                                        Thank you so much for the positive review! We will be sure to give Bri the kudos for taking great care of you. It is great to see that you love your home and community and have not had any maintenance issues. If you are in need of maintenance rest assured we always strive to complete work orders within 2 business days...but usually they get done faster! Thank you again for sharing your feedback and if there is anything you need don't hesitate to reach out to the office. All the best, Jessica Seago, Community Manager
                                        Review Author Icon

                                        Brandon_S267

                                        prospective ā€¢ Visited 2018

                                        8/3/2018

                                        I scheduled an appointment to view one of the apartments. I arrived more than twenty minutes early, but the management was accommodating. The apartment I wanted to rent was not yet available (move in date was still a month away, and the current resident hadn'tā€¦Ā See More >
                                          Manager

                                          8/8/2018

                                          Windsong Apartments
                                          Thank you so much for the 5 star review of Windsong! It is great to see that you fell in love with our community and the staff took great care of you! We hope that you have chosen to call Windsong home! Please let us know if there is anything else we can do to help you. We are happy to help! All the best, Jessica Seago, Community Manager
                                          Review Author Icon

                                          Tario_B

                                          Resident ā€¢ 2018

                                          7/17/2018

                                          Windsong has been nothing short of amazing from the staff to the maintenance crew. Everything gets responded to in a reasonable manner, the overall upkeep is excellent, & the neighborhood is quiet & safe. I moved from MS a few months ago & this isā€¦Ā See More >
                                            Manager

                                            7/18/2018

                                            Windsong Apartments
                                            Thank you so much for the positive review! We are so happy you love the community and staff! Welcome to TX and welcome home to Windsong! If there is anything you need, we are happy to help!
                                            Review Author Icon

                                            anonymous

                                            prospective ā€¢ Visited 2018

                                            6/8/2018

                                            Came by to check out these apartments after my friend insisted I move in there. It looked homey as soon as I drove up. I was greeted by a woman inside who was very friendly and smiled the whole time I was there. She tookā€¦Ā See More >
                                              Manager

                                              6/13/2018

                                              Windsong Apartments
                                              Thank you for taking the time to leave this great review and to share your experience with others! Be sure to thank your friend for sending you our way as well. We typically know our availability 60-75 days out. We will keep in touch with you to find you the perfect home. You won't regret the move. Thanks again for the 5 stars, we appreciate it!
                                              Review Author Icon

                                              anonymous

                                              Resident ā€¢ 2018

                                              5/17/2018

                                              I am humbly and adaquatley blown away by the excellent services and apartment that I have been renting form Windsong. It is in the middle/ near the end of spring and it started to get in the 90s, where my AC wasn't working. I putā€¦Ā See More >
                                                Manager

                                                5/21/2018

                                                Windsong Apartments
                                                Thank you so much for the stellar review of Windsong! We are so happy to see that the staff takes care of you so quickly. We appreciate you choosing to call our community home and sharing your experience! Thank you again and we look forward to serving you for years to come.
                                                Review Author Icon

                                                Djknash

                                                Resident ā€¢ 2018

                                                5/14/2018

                                                I made a big move from my hometown to Dallas and I had as little as a week to find somewhere to call home! I called numerous apartments in Dallas and the surrounding areas, hoping to find an apartment that was in a safe neighborhoodā€¦Ā See More >
                                                  Manager

                                                  5/21/2018

                                                  Windsong Apartments
                                                  Thank you for your glowing review of Windsong. We are so happy to hear that you were taken care of before you ever made it to Dallas and all the way through move in. We always try to go the extra mile and we are glad to see Marcus delivered! It is our hope that you continue to love your home and our community for years to come. Don't hesitate to reach out to the leasing office if there is anything you need. Again, thank you for your positive review of the community, we appreciate you.
                                                  4.0(1 rating)
                                                  Review Author Icon

                                                  Elizabeth_J960

                                                  Resident ā€¢ 2018

                                                  4/20/2018

                                                  Everyone is friendly starting from the front desk team to the maintaince team. They attend thier residents like family. If you can not go to office, their very quick about responding to emails and phone calls. Neighbors are very kind and friendly. Would like theā€¦Ā See More >
                                                    Manager

                                                    4/26/2018

                                                    Windsong Apartments
                                                    Elizabeth, thank you for choosing to call Windsong your home sweet home and thank you for the positive review. We do believe that residents are an extension of our Windsong family and want to take care of you to the best of our ability. It is good to hear that the staff meets your needs and are timely in their responses. Please let us know if there is anything else that we can do for you and again thank you for choosing Windsong as home.

                                                    Features & Amenities

                                                    Parking
                                                    • Covered Parking
                                                    Pets
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $15. Pet Limit: 2. Comments: $400 pet fee, 75lb limit, breed restrictions, $15 monthly pet rent, 2 pet limit
                                                      Less Info
                                                      More Info
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $15. Pet Limit: 2. Comments: $400 pet fee, 75lb limit, breed restrictions, $15 monthly pet rent, 2 pet limit
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 1st Floor
                                                    • 2nd Floor
                                                    • 3rd Floor
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Black Appliances
                                                    • Ceiling Fan
                                                    • Fireplace
                                                    • Fitness Center
                                                    • High Ceilings
                                                    • Large Closets
                                                    • Microwave
                                                    • Pool
                                                    • Premium Flooring
                                                    • Renovated
                                                    • Tennis Court
                                                    • View
                                                    Show Less
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                                                    Leasing

                                                    Windsong Apartments is the place you want to call home. Tucked away in Northern Dallas, our community in Carrollton brings the best of Texas to our residents with exciting shopping, dining, and entertainment nearby. Our pet friendly community features spacious apartment homes, an outdoor pool, a tennis court, and many more amenities that inspire living your best life. With so many floor plans to choose from, Windsong offers the perfect space for you to call home.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday: 09:00 AM - 06:00 PM
                                                    • Tuesday: 10:00 AM - 06:00 PM
                                                    • Wednesday: 09:00 AM - 06:00 PM
                                                    • Thursday: 10:00 AM - 06:00 PM
                                                    • Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 97 number of votes by renters, Windsong Apartments is currently rated 4 out of 5 stars.
                                                    Windsong Apartments is rated 2/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Windsong Apartments is rated 1/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Windsong Apartments is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                    Windsong Apartments is rated 2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Windsong Apartments is rated 2/5 stars in our renters neighborhood survey, which is considered poor. The complex is located in a very undesirable and unsafe neighborhood with limited or no access to local attractions and services.
                                                    Windsong Apartments is rated 1/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $15
                                                    Pet Limit: 2
                                                    Comments: $400 pet fee, 75lb limit, breed restrictions, $15 monthly pet rent, 2 pet limit
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $15
                                                    Pet Limit: 2
                                                    Comments: $400 pet fee, 75lb limit, breed restrictions, $15 monthly pet rent, 2 pet limit
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths

                                                    Check Availability

                                                    Windsong Apartments

                                                    March 2024

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                                                    Windsong Apartments is a 488 - 975 sq. ft. apartment in Dallas in zip code 75287. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,086 - $3,240. Nearby cities include University Park, Dalla, Farmers Branch, Addison, and Mesquite.

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