Providence Place Apartment Homes
#7,277 #12 #1,169

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Providence Place Apartment Homes

3500 Quail Creek Drive, Denton, TX 76208
(143 Reviews)
$1,220 - $1,861/mo

Reviews

(135)

2.7 rating

See Details

143 total reviews

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Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident 2006

12/9/2006

not to bad

When I moved in i thought that it was going to be a lot of families. as my lease when on for the 7 months it seemed like more college students came through. as far as the staff, they are not RUDE but they are not nice either. they are there to do their job and thats about it. the parking is just RIDICULUS!!!!!! the apt. was the AMAZING condition when i moved in.

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    anonymous

    Resident 2006

    11/17/2006

    how should i explain this?

    when we first moved in it was GREAT... it was a nice huge apartment that felt like home, the refrigerator was new and the carpets were clean... there were a few things like the weather strips were torn off the doors from previous pets and we had a few roaches come out of the sink (nasty) but it was me and my Fiance's first home together and we were excited! <br>i started by spraying the roaches myself since it looked like the apartment hadn't been used for a while and just needed a "pre-wash"... we had problems with the a/c and maintenance was supposed to come on that monday so i cleaned up the apartment and made sure I would be there, and they never showed up. I came home a couple weeks later and found a note on my door saying they had came by but gave me no notice at all, I think personally that they should call you and at least ask if its ok for them to just walk into your house i mean what if i had a young child (13) in the house or something doing her home work and some one just walked… See More>
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      anonymous

      Resident 2004 - 2006

      8/5/2006

      WORST STAFF EVER!

      Politely speaking, this place SUCKS! When I first moved in, the place was great. But as time went on, things just got worse and worse. I had a friend who lived here and was bit by a scorpion while sleeping, and also found 6 other scorpions in his apartment(also has 2 small kids), and the staff wouldn't even call out an exterminator until a week later. He gave them 30 days notice after he got bit, and they are trying to charge him 1 months rent for not giving 60 days and won't give him his deposit back! Ants and bugs everywhere in my apartment. You ask the office staff for anything, and they won't help. Jo and Linda are the worst office staff ladies I've ever rented from. The only good people at this place are the maintenance guys. If you can ever get the office ladies off of their fat arses to call the maintenace man, they do do a good job and are friendly. I'll be moving real soon. STAY AWAY FROM THIS PLACE!!

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        anonymous

        Resident 2006

        6/6/2006

        OFFICE STAFF SUCKS

        OFFICE STAFF IS TRASH. THEY DON'T CARE ABOUT ANYTHING.I DON'T HAVE PROBLEMS OUT OF NEIGHBORS AND THE APARTMENT IS IN EXCELLENT CONDITION BUT THE STAFF ACTS LIKE THEY CANNOT ANSWER A QUESTION WHEN YOU CALL OR THEY ARE TOO BUSY. I MOVED FROM ANOTHER STATE AND THE APARTMENTS WERE NOT LUXURY LIKE THIS BUT THE STAFF TREATED YOU LIKE GOLD.I GUESS THIS IS THE HOSPITALITY YOU GET FROM THIS PLACE BUT ITS DEFINETLY NOT SOUTHERN HOSPITALITY!!!

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          couldbeworse99

          Resident 2004 - 2006

          4/18/2006

          could be worse

          This place is not the worst i've lived in. the parking is rediculous. Always loud music. I have lived there for 2 years and ive had to call the police 6 times because the so called "security patrol" would not do their job. There have been 5 hit and run accidents just on my corner. the office is never opened when its supposed to be. last summer my power kept going out like every 2 hours for a month before they actually fixed it, and of course you cant call them @ 2 a.m. to come turn your power back on. so i had to go down 3 flights of stairs, break the tag on the power box outside and reset the main breaker 7 or 8 times a day. both of my bathroom sinks leak out of the basin under the cabinet. my ceiling fans dont last more than a couple of months before the short out. and the bottom power outlets dont work in any of the rooms

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            anonymous

            Resident 2005 - 2006

            3/17/2006

            Staff does NOT care

            There is quite a bit of noise here and the walls and ceilings are very thin. The worst part is that you can call the courtesy officer and the office a million times and they never do ANYTHING. If you ever have noisy neighbors (or dancing elephants like I have above me) be prepared to handle it yourself. The actual apartment is fine but the staff is AWFUL!!

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              anonymous

              Resident 2004 - 2006

              2/20/2006

              Beautiful and Affordable

              I've lived here for 2 years and have nothing bad to say about the quality of service from all of the staff. Our apartment is beautiful with large rooms, walk in closets, and awsome master bath. The guest bath is very large. We have many amenities, a great workout room, business room w/internet printer and fax. Community room for functions w/ TV. Did I mention there is a great afterschool program here? Well, my child goes and they are best afterschool place I've ever seen. He gets his work done there and they reinforce his school learning. They definately have many activities to keep them engaged and they are taught to be responsible citizens, not kids running all over the place. The pool, park, basketball court, and all the ground are beautiful and kept immaculate by maintenance. As with ANY apartment, you will have the occasional noisy neighbor situation, or people outside getting loud every so often. Parking can be an issue if you don't have a permit to park here. So guests may have to circle til they find a spot, but there is definately enough parking for residents. They are… See More>
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                anonymous

                Resident 2004 - 2006

                2/1/2006

                OK

                Parking is inadequate and getting worse. It would have to do with too many people having their friends and relatives who are not on the lease living with them and taking up the parking spaces.<br><br>Sound insulation within the apartments is OK except between floors. You can hear everything your neighbors above you are doing.

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                  jdc0061

                  Resident 2004 - 2005

                  1/1/2006

                  This is so NOT the ------!!

                  I've lived here since the place opened and I have two kids. I don't let them play outside alone, but I wouldn't do that if we lived in a house. There is slight problem with people having the bass on their car stereos up bit too loud, but most will turn it down if you ask. This is a racially mixed community. It is not ------ at all. If this is considered ------, I'd hate to see what someone would consider almost every other apartment complex in town. In reguards to complaints, I've complained to the staff about loud TVs, and music and I've never felt that I was being treated as a nuisance. The staff has always treated me warmly and tended to any concerns that I had promptly. I was a bit let down after we moved in due to there being more of a young college crowd than the "famiy" only type of apartment community we thought it was going to be. But hey,this is a town with two major universities. We (my husband) are a yound couple, and are even moving up to a larger home here. … See More>
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                    anonymous

                    Resident 2005

                    10/29/2005

                    ------!!!!!

                    I can't believe I am the first person to post about the the ------! They are new which lured me in but man what I didn't find out til I moved in! I seriously don't like my children to go outside without me! I myself don't go outside when it is dark! Call me a sissy, but better safe than sorry! All I can say is drive around at night before you leave that deposit!! The office staff always seems like you are a bother when you step into the door! I have made three complaints about loud music and what sounds like a woman getting the crap beaten out of her outside, but noone seems to care! Don't waste time even driving by!

                      Floor Plans & Pricing

                      1 Bedroom

                      Phase II - A1

                      1 Bed, 1 Bath | 750 sq. ft.

                      $1,220

                      2 Available Units

                      See Floor Plan Details

                      2 Bedrooms

                      Phase I - B1

                      2 Beds, 2 Baths | 960 sq. ft.

                      $1,461

                      3 Available Units

                      See Floor Plan Details

                      Phase II - B1

                      2 Beds, 1 Bath | 975 sq. ft.

                      $1,461

                      2 Available Units

                      See Floor Plan Details

                      Disclaimer: Special, prices and availabilities subject to change.

                      epIQ Ratings

                      What is epIQ?

                      The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

                      epIQ Report Card

                      In partnership with SatisFacts™

                      Community epIQ Grade

                      B
                      B

                      Renter Ratings

                      C+

                      Review Ratings

                      Noise

                      2.5

                      Grounds

                      2.4

                      Safety

                      2.2

                      Office Staff

                      3.2

                      Maintenance

                      3.4

                      Neighborhood

                      3.8

                      Survey Ratings

                      SatisFacts™ Tour Survey

                      SatisFacts™ Move-In Survey

                      SatisFacts™ Maintenance Survey

                      SatisFacts™ Renewal Survey

                      Review Count

                      B+

                      Number of reviews in the past 365 days

                      25

                      Manager’s Review Engagement

                      A+

                      Percentage of reviews responded to

                      100.00%

                      Manager’s Review Reply Time

                      B+

                      Average time to respond to reviews

                      4.32 days

                      View Community Timeline
                      View Community Timeline

                      Features & Amenities

                      Laundry
                      • Clothes Care Center
                      • Washer and Dryer Connections
                      Parking
                      • Covered Parking
                      • Garage
                      Pets
                      • Dogs Allowed
                        Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                        Less Info
                        More Info
                      • Cats Allowed
                      Other
                      • Balcony or Patio
                      • Basketball Court
                      • Breakfast Bar
                      • Built-in Desks
                      • Built-in Microwaves
                      • Business Center
                      • Clubhouse
                      • Convenient to I-35, Shopping and Dining
                      • Convenient to the Train Station
                      • Double Sink in Kitchen
                      • Energy Efficient Appliances With Icemakers
                      • Fitness Center
                      • French Doors
                      • Garden Tubs
                      • Hardwood Flooring
                      • High-Speed Internet
                      • Kitchen Pantries
                      • Linen Closets
                      • Low to Middle Income Options
                      • Multi-speed Ceiling Fans with Lighting
                      • National Relocation Program
                      • On-Site Maintenance
                      • Online Resident Services
                      • Picnic and Grill Area
                      • Playground
                      • Plush Berber Carpeting
                      • Pool
                      • Pre-qualified Renter's Insurance Available
                      • Premium Cabinetry
                      • Security Deposit Alternative Available
                      • Short Term Lease Available
                      • Two-Inch Blinds Throughout
                      • Vaulted Ceilings
                      • Walk In Closets
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                      Leasing

                      Discover life in the heart of Denton, Texas! Providence Place offers a choice of two, three, and four-bedroom floor plans that feature gourmet kitchens and upgraded appliances. Our residents enjoy spending summer days by the resort-style pool or hosting friends at the community clubhouse. Call or text us today and find your new home!
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                      Office Hours

                      • Sunday: Closed
                      • Monday - Friday: 10:00 AM - 06:00 PM
                      • Saturday: 10:00 AM - 05:00 PM
                      This community is managed by

                      Highmark Residential

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                      Communities
                      364

                      Questions & Answers (1)

                      Anonymous
                      Asked on: 03/19/2018
                      Q: What is security like?
                      Azaria_G
                      Answered on: 05/31/2023
                      A: Do u take section 8

                      Frequently Asked

                      Based on 143 number of votes by renters, Providence Place Apartment Homes is currently rated 2.7 out of 5 stars.
                      Providence Place Apartment Homes is rated 2.4/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                      Providence Place Apartment Homes is rated 3.4/5 stars in our renters maintenance survey, which is considered below average. The maintenance team is often slow to respond and does not always fully resolve issues.
                      Providence Place Apartment Homes is rated 2.5/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                      Providence Place Apartment Homes is rated 2.2/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                      Providence Place Apartment Homes is rated 3.8/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                      Providence Place Apartment Homes is rated 3.2/5 stars in our renters staff survey, which is considered below average. The staff is often unresponsive and not fully helpful in addressing resident needs.
                      Managers have responded to 100% of their community reviews in the past year.
                      Managers have replied within 4.32 days to their community reviews in the past year.
                      Highmark Residential
                      Dogs Allowed
                      Restrictions: Aggressive dogs or any dog with a bite history will not be accepted.
                      Cats Allowed
                      1 Bed, 1 Bath
                      2 Beds, 1 Bath
                      2 Beds, 2 Baths
                      3 Beds, 2 Baths
                      4 Beds, 2 Baths

                      Contact Property

                      Providence Place Apartment Homes

                      July 2024

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                      Baths

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                      Providence Place Apartment Homes is a 750 - 1,260 sq. ft. apartment in Denton in zip code 76208. This community has a 1 - 4 Beds, 1 - 2 Baths, and is for rent for $1,220 - $1,861. Nearby cities include Argyle, Krum, Corinth, Lake Dallas, and Highland Village.

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