Review History for Verified Resident 1109990

Providence Place Apartment Homes


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Resident 1109990

Verified Resident 2020 - 2024

2/3/2024

It was a nice place to stay. Now its a not safe. Homelss people sleeping in the hallways and stairwells. Cars racing in the parking lots and street. No management in the office. They are just here for a pay check. they don't give a dam about residents. the noise is out of control. The kids run everything and threating the elderly residents and the office want do a thing. Can't walk around dog poo every where. No one picks up after there dog. Nothing done. Upstair neighbors are aloud to make as much noise as they want and time of the day night and the office will not do anything to help.
    Manager

    2/8/2024

    Providence Place Apartment Homes
    We are genuinely disappointed by your comments which certainly don't reflect our typical standards for service and upkeep. We certainly want you to feel comfortable in your apartment home and properly attended to and invite you to reach out to our regional customer care group at Central@HighmarkRes.com. Please refer to this review and the apartment name in the subject line or body of the email so we can expedite our response.
    1 Previous Review

    Previous Review

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    Resident 1109990

    Verified Resident 2020 - 2023

    2/7/2023

    This place was a nice place to live in. Now it not safe and the office people are not concerned at all. You tell them you have a problem, doesn't matter. all they worry about is the rent being paid on time.
      Manager

      2/14/2023

      Providence Place Apartment Homes
      We appreciate that you have shared your experience. Creating a community that offers peace of mind is a priority, and we regret your comments to the contrary. Please call or stop by the office to share more details about your concern so we can better address it. Thank you.

      Review 6 out of 134

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      Providence Place Apartment Homes

      June 2024

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