I am a former resident. I lived at the Citadel for 2 years. Overall, the experience wasn't too bad. Room for improvement? Definetly. We had small issues with getting things fixed in a timely manner. Some things were never fixed at all. We had a leak every time it would rain and it was never fixed. It wasn't a huge deal because there wasn't too much rain. However, one of out neighbors did move out, breaking their contract because they had a major leak that they kept getting the run around about. Another thing was getting in contact with the office. They almost never answer the phone. Very often, someone would just pick up and hang up the phone. A friends car was broken into one night.
Location is convinient, pools are nice. The work out equipment has been broken the whole time I was there so never got to use it.