What are noise levels like at Silverton Village?

The community is rated 3/5 stars, which is considered having moderate noise levels on average.

How satisfied are residents with the upkeep and overall appearance of the grounds at Silverton Village?

The community is rated 4/5 stars, signifying much satisfaction on average.

How safe is Silverton Village?

The community is rated 4/5 stars, which is considered being very safe on average.

How satisfied are residents with the neighborhood

The community is rated 4/5 stars, signifying much satisfaction on average.

How effective was the maintenance team when resolving your problem?

The community is rated 4/5 stars, which is considered being very effective on average.

How often does management engage with reviews?

Managers have responded to 50% of their community reviews in the past year.

How quickly does management engage with reviews?

Managers have replied within 121 days to their community reviews in the past year.

What types of floor plans are available?

2 Beds, 2 Baths and 3 Beds, 2 Baths and 3 Beds, 2.5 Baths

Ratings & Prices for Silverton Village, Ennis, TX

Renter Ratings

Noise	N/A
Grounds	4
Safety	4
Office Staff	3
Maintenance	4
Neighborhood	4
SatisFacts™ Tour Survey	N/A/5
SatisFacts™ Move-In Survey	N/A/5
SatisFacts™ Maintenance	N/A/5
SatisFacts™ Renewal Survey	N/A/5

Review Count

Number of reviews in the past 365 days	4

Manager's Review Engagement

Percentage of reviews responded to	50%

Manager's Review Reply Time

Average time to respond to reviews	121 days

Ratings & Reviews (314 Reviews)

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Prospective Resident • Visited 2020

10/08/2020

If the staff had negative stars i would of rated then NEGATIVE!!! Horrible horrible customer service. My son and his wife and I took off work had a scheduled appointment to view an apartment. We followed all rules had mask, gloves ready to go. Showed up… See More

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Resident • 2020

06/22/2020

I just moved in and i love it already. Jacki is amazing and fabulous...made the process so much more pleasant by having such great customer service and attitude. And best prices in town. And the community is so warm and welcoming.

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Silverton Village Manager

07/31/2020

Thank you for taking the time from your busy schedule to post a review. I am glad your experience has been a good one. Please let me know if there is anything we can do for you. Thank you again!Lisa Mendoza

Traci_H530 • Resident • 2020

06/08/2020

I just moved in and I am so impressed with this property and it's employees!!!! Jackie made the process during this pandemic so easy. She was so patient with me!!! The property is so clean and my neighbors are so nice! I am so glad to… See More

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Prospective Resident • Visited 2020

05/22/2020

Kenisha gave me horrible customer service. She caught an attitude and was impatient each time a question was asked. She sent me home multiple times to get paper work instead of telling me all at once. She avoided helping me. Probably the worst front desk costumer… See More

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Silverton Village Manager

06/14/2020

Thank you for bringing your concern to our attention. I will meet with my staff today to discuss the importance of a positive attitude and customer satisfaction. Thank YouLisa Mendoza

Verified Resident 629733 • vrp • 2018 - 2019

04/21/2019

I??™m very happy here. I don??™t think you can find a better price around this area. Sure, there are things I don??™t like (such as the lack of shade at the playground), but any place you rent will have its disadvantages. The staff are all very… See More

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Silverton Village Manager

04/30/2019

Dear ResidentThank you so much for your recent review. It's sounds like your enjoying the community and all the amenities we have to offer. You have a great idea about some shade around the play ground area. I know there is nothing I would be able to do this year, but I will make this recommendation for next year and really push for it.John

Verified Resident 621525 • vrp • 2016 - 2019

03/30/2019

Friendly atmosphere and the staff is great! Especially John who always has a smile on and a friendly hello. Truly feels like family, all our neighbors are friendly and respectful of each other. Used to like in a 2 bedroom with just me and my son,… See More

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Silverton Village Manager

04/19/2019

Thank you for your review as we do value your opinion. It's important to all the Silverton Village Team, that we greet all our residents as well as guest with a warm smile and friendly hello. It also sounds like you're enjoying your new 3 bedroom and your growing family.The Team at Silverton Village

Resident • 2019

03/29/2019

Abosolutly trash apartments!!!! DO NOT PAY ATTENTION TO RATING STARS AS THEY OFFER DISCOUNTS FOR GOOD RATINGS ON EACH OF THEIR REVIEW PROFILES!!!! It has been an absolute disaster since we decided to move on December 31st 2018. We finally got to move in on the… See More

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Silverton Village Manager

04/01/2019

Dear Resident I'm sorry to hear that you are not enjoying your home at Silverton Village. We are very sorry that you are upset about the courtesy calls you received about noise originating from your apartment, we only wanted to bring the matter to your attention. At this time there have been no lease violations sent to you, nor has there been any discussion of eviction. Silverton Village is a multi-family community and we understand that there will be normal noise coming from one's home, our only goal is to address noise that may be excessive, and thus disruptive to others. When you stopped by the office late last week and spoke with me, I thought that we came to an amicable agreement and understanding. The team at Silverton Village takes great pride is resolving resident concerns and providing the best customer service we possibly can. I would appreciate you stopping by the office at your earliest convenience so that we can discuss this further. I will look forward to hearing from you. John Salter Community Manager.

Verified Resident 621176 • vrp • 2016 - 2019

03/29/2019

It??™s great!! Though it??™s getting a bit pricey for those of us that moved in because it was ???affordable???. The staff is great and they know you as soon as you walk into the office, they are also pretty accommodating.

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Silverton Village Manager

04/19/2019

Thank you for your review. Silverton Village participates in the Affordable Housing Program through the State of Texas. Our rents are not only regulated by this program but we also have to take into consideration or operating cost to keep our residents serviced properly as well as keeping the community looking great for your enjoyment. We are always please to see you and other resident walk through the front and eager to assist anyway we might be able to.The Team at Silverton Village

Verified Resident 618236 • vrp • 2017 - 2019

03/21/2019

My family and I have had a pleasant experience thus far since moving into Silverton a couple of years ago. We have not experienced any major issues and the property is very maintained. Our neighbors are friendly and the property is located just off of Farm… See More

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Silverton Village Manager

03/21/2019

Dear Resident Thank you for taking the time to write your review. We do appreciate your feed bad and look forward to you being a long term resident in our community. Please feel free to reach out to the office anytime if there is more we might be able to do yo make your living experience even better. John Salter Community Manager

Verified Resident 607904 • vrp • 2018 - 2019

02/24/2019

I very much enjoy living in this apartment complex. It's very peaceful. The neighbors keep to themselves and the kids have a very nice open space for them to stay off the streets and play. This community is pet friendly, people walk their dogs knowing that… See More

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Silverton Village Manager

03/25/2019

Thank you for taking the time and letting us know how we are doing and how you feel about your new home. If at anytime there is more we might do to improve your living experience, please feel free to reach out to us.The Team at Silverton Village

Verified Resident 607903 • vrp • 2018 - 2019

02/24/2019

I love the community and the staff is amazing! There??™s no other apartment complex that is beautiful and worth the price the way Silverton is! So nice and affordable. I would definitely recommend Silverton to my family and friends!

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Silverton Village Manager

03/25/2019

Thank you for the great review and know that were are here to assist you and make your living experience a wonderful one.The Team at Silverton Village

Prospective Resident • Visited 2019

02/24/2019

The price is reasonable. Friendly staff . Had to do some touch ups before moving in but it worked out great. Love the view off of my balcony. They installed new blinds which I like. Why does this have to be 200 characters.

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Silverton Village Manager

03/25/2019

Thank you for your review, we appreciate the feedback. Never hesitate to let us know if there is anything we can do to make your home more enjoyable! Your Silverton Village Team

Verified Resident 607659 • vrp • 2017 - 2019

02/23/2019

Silverton Village is a good place to live in the Ennis area. The apartments are large and clean, the two full bathrooms areare great, with one bath being very roomy. The kitchen-dining area has a large window facing the pool area, and the back door leads… See More

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Silverton Village Manager

03/25/2019

Welcome home to Silverton Village. It sounds like you are really enjoying your home and all the wonderful amenities we have to offer. Please feel free to stop by the office or call if there is more we might do to improve your living experience..The Team at Silverton Village

Verified Resident 606709 • vrp • 2016 - 2019

02/21/2019

Silverton Village is a nice, quiet place to stay with several on site amenities. There is a swimming pool for summer time enjoyment, a nice basketball court for the kids to play and a weight room as well to get your exercise on. I have lived… See More

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Silverton Village Manager

02/25/2019

Dear residentThank you taking the time to post your comments on Apartment Ratings. I am very please that as a long term resident, you are still enjoying your home and all the wonderful amenities that we offer. As always, my door is always open to comments good or bad, so please feel free to stop by anything, even if it's just for a cup of coffee.John SalterCommunity Manager

Astin_P • Resident • 2019

02/08/2019

EASY MOVE IN AND FRONT STAFF IS AMAZING AND VERY HELPFUL I WOULD RECOMMEND THE ENNIS SILVERTON VILLAGE TO ANY BODY THAT IS LOOKING FOR A GREAT MOVE IN FOR ANY APARTMENTS. QUICK VERIFICATION PROCESS AND QUICK RESPONSES.

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Silverton Village Manager

02/14/2019

Thank you so much for the great review and compliments to the amazing Team here at Silverton Village. Please feel free to contact us if there is more we might be able to do to improve your living experience. The Team at Silverton Village

Andrea Coleman • Resident • 2019

02/04/2019

I have a townhome and I'm loving it so far. I thought i would be scared to stay by myself but it's not that bad. My neighbors are beyond quiet and very friendly. The apartments are pet friendly and have what you would need to pick… See More

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Silverton Village Manager

02/14/2019

Sounds like your really enjoying your brand home. Be sure to check out the amenities as well, like the new elliptical machine in the 24 hour Fitness center.The Team at Silverton Village

[email protected] • Resident • 2019

02/03/2019

Just moved in and everything seems great so far. Staff was very friendly and helpful. The apartment is very spacious. The upstairs is all vinyl which i absolutely love. thank you for the great apartment.

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Silverton Village Manager

02/05/2019

Dear New Resident, Thank yo so much for taking the time to write a review concerning your over all experience here at Silverton Village. The staff is very dedicated and service oriented and here to help all our residents to the best of our ability, Please fee free to contact us anytime. We look forward to along relationship with you.The Team at Silverton Village

Verified Resident 598309 • vrp • 2018 - 2019

01/29/2019

Very pleasant experience. Office team is so nice. Always helpful with any questions.The apartment was in great shape when I moved in. Very clean and everything working. Very safe and secure surroundings. Neighbors in general are nice.

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Silverton Village Manager

02/01/2019

Dear Resident. The Team at Silverton Village would like to welcome you to the community and hope your enjoying your new home as well as all the amenities we have to office. We are here to assist and help all our resident to the best of ability, so feel free to reach out to us at anytime,The Team at Silverton Village

Verified Resident 597271 • vrp • 2018 - 2019

01/26/2019

John, the manager has always bent over backwards to help us. He is super nice when it comes to helping you. It??™s a great community to raise your children. I love living here. I will stay here forever. See More

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Silverton Village Manager

02/01/2019

Thank you for taking the time from your busy schedule to post a review. I am glad your experience has been a good one. Please let me know if there is anything we can do for you. Thank you again!

Resident • 2019

01/19/2019

Best service and has the nicest employees who will work with you. I love the community and the apartments are so incredibly nice. They clean up so nicely, maintainance is so quick to fix the problems immediately

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Silverton Village Manager

01/24/2019

Dear ResidentThank you so much for the great review. The team is very customer service oriented and enjoy helping all our residents in the community. Please feel free to stop by or call if there is more we might do to improve your living experience.The Team at Silverton Village

Verified Resident 588171 • vrp • 2012 - 2018

12/29/2018

In my 6 years of living on the property the office staff has been pleasant to work with. However I believe the cleanliness of the outside part of the apartments (stairs, breeze ways are very nasty). As for the maintenance staff in the last year or… See More

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Silverton Village Manager

01/04/2019

Dear Long Term Resident. I want to thank you for taking the time to comment on your living experience here at Silverton Village. Good or bad, it's important to me hear what a resident has to say and how I might be able to work on a resolution to the concern. I will be meeting with my maintenance staff and sharing this comment with them in order to correct these concerns. Thank you for bring this to my attention.John SalterCommunity Manager

Verified Resident 586589 • vrp • 2014 - 2018

12/24/2018

I have not had any problems while I have lived office staff are very professional and friendly. The grounds are kept well manicured. The maintenance team are good at getting to any requests I turn in.. See More

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Verified Resident 572646 • vrp • 2018

11/18/2018

So far so good, I know just about everybody in office. They get things done when u ask in different situations. I like living here, no problems, the price is great for what a three bedroom is here. Most of the neighbors are friendly an willing… See More

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Silverton Village Manager

11/20/2018

Thank you for your review, we appreciate the feedback. Never hesitate to let us know if there is anything we can do to make your home more enjoyable! Your Silverton Village Team

Sabeen fawad • Resident • 2018

11/01/2018

It's excellent. I love da environment n surroundings r really clean n staff at office is excellent n always ready to help. I recommend this property to everyone. Silverton village in ennis is the best.

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Silverton Village Manager

11/06/2018

Thank you for your review, we appreciate the feedback. Never hesitate to let us know if there is anything we can do to make your home more enjoyable! Your Silverton Village Team

Verified Resident 563085 • vrp • 2018

10/27/2018

From the beginning of the just filing out paper work to moving in and being a part of the community has been awesome. Very happy with my apartment and with the office staff. They are always so helpful and going out of their way to make… See More

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Silverton Village Manager

11/01/2018

Thank you for your review, we appreciate the feedback. Never hesitate to let us know if there is anything we can do to make your home more enjoyable! Your Silverton Village Team

•

Updated Review

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Manager

Leasing:

Silverton Village offers everything you seek in the perfect home - warmth, charm, affordability and easy access. Our apartment homes embrace simple pleasures and traditional values yet provide the amenities and modern conveniences you expect. Choose between our spacious two and three bedroom town home style or single level floor plans, and enjoy the property features such as swimming pool, basketball court, playgrounds, fitness center and resident business and an activity room. Located in the thriving city of Ennis, Silverton Village is conveniently located just off Interstate 45, on Highway 85. Close enough to "Big D" to live in the Country and work in the City, Ennis has become a commuter city that retains it's country heritage. It's the official "Bluebonnet City" in Texas and full of history, including the old fashion downtown full of antique shopping and heritage museums. For the outdoor lovers, there are plenty of parks, trails, lakes and golf courses in the immediate area.

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