Number of reviews in the past 365 days | 50 |
Percentage of reviews responded to | 94% |
Average time to respond to reviews | 13.9 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 50 |
Percentage of reviews responded to | 94% |
Average time to respond to reviews | 13.9 days |
We appreciate you taking the time to offer feedback on our community. It's wonderful to know how favorably you view our landscapes and facilities; however, we're sorry that you have experienced less than satisfactory service from some members of our leasing team.We would love to hear more about your experience to help us fully resolve this issue. Please contact us at 866-620-1130 at your earliest convenience.
Hello, we welcome the opportunity to turn your experience around. Please contact us at [email protected] and allow us 48 business hours for a response so we can better understand your situation. Thank you, Colonial Grand at Bear Creek
Hi, thank you so much for your positive comments about Colonial Grand at Bear Creek! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, thank you for sharing your positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
Hi, we're happy you found our staff to be so supportive during your experience here at Colonial Grand at Bear Creek. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, we're happy you found our staff to be so supportive during your experience here at Colonial Grand at Bear Creek. Please let us know if there is anything else we can do for you; we are more than happy to help!
Hi, we're happy you found our staff to be so supportive during your experience here at Colonial Grand at Bear Creek. Please don't hesitate to reach out if there's anything additional we can do for you.
Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Hi, thanks for your praise and kind comments about our team. We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Colonial Grand at Bear Creek. We are always more than happy to assist you if anything else comes up. Take care!
Hello, thank you for your kind words and this wonderful review! We hope you have a great day!
Hi, we are very happy to have provided you with such a positive experience! Thanks for taking the time to leave us this information about your recent visit. Take care!
We appreciate your honest feedback. If you would like to further discuss your concerns, please reach out to us at [email protected], and allow us up to 48 business hours to respond.
Hi, thank you so much for your positive comments about Colonial Grand at Bear Creek! Feel free to reach out to us if you need anything and have a wonderful day.
Hello, thank you for your kind words and this wonderful review! Please let us know if there is anything else we can do for you; we are more than happy to help!
Hello, we are so happy to hear you love your home with us! Our staff works hard to deliver superior service each day, and your comments validate our efforts. Thank you for making us your home. We're glad you're here!
We really appreciate your feedback! If you have any further questions, please don't hesitate to reach out!
Hi, thank you so much for your positive comments about Colonial Grand at Bear Creek and our staff!
We really appreciate your feedback, as it helps us to improve our services. If you have any further questions or concerns, please don't hesitate to reach out.
Hi there, nothing makes us happier than hearing that our residents love their home with us! Our staff works hard to deliver superior service each day, and your comments validate our efforts. Thank you for continuing to choose our community as your home!
Hi there, we strive for 100% satisfaction, and it is great to see you have had such a positive experience at Colonial Grand at Bear Creek. It is always great to hear from our long time residents such as yourself! We hope you have a great day!
Hi, thank you for taking the time to leave us your feedback. We are glad you are pleased with our community. If you'd be willing to provide more feedback, please reach out to us at [email protected] so we can try to make your experience a more positive one. We take your time seriously, please allow us 48 business hours to respond. Thank you.
We really appreciate your feedback!We really appreciate your feedback!
Hello, thank you; we appreciate your feedback! We are always more than happy to assist you if anything else comes up. Take care!
Hello, thank you; we appreciate your feedback. If you're ever in need of more help, please let us know!
$1,043 - $1,843
692
7 Units
11A
$1,168 - $1,948
779
2 Units
11B
$1,343 - $2,118
823
1 Units
11E
$1,543 - $2,318
956
1 Units
11G
$1,273 - $2,353
954
5 Units
22D
$1,333 - $2,368
1,129
2 Units
22B
$1,403 - $2,198
954
1 Units
22E
$1,403 - $2,523
1,175
1 Units
22C
$1,503 - $2,273
1,196
1 Units
22F
$1,533 - $2,648
1,086
2 Units
22A
$1,988 - $4,138
1,362
1 Units
32B
TOUR YOUR WAY! We have a tour to fit your needs- virtual, self-guided, or with a leasing agent. Find luxury living at Colonial Grand at Bear Creek. Located in Euless, TX outside of Dallas, residents enjoy easy access to DFW International Airport, 183 and 360. This community offers picturesque views easily enjoyable from your wrap- around terrace. Drive through the controlled access gates and park your car in a covered spot. Discover our one, two and three bedroom apartments equipped with the finest custom-home-style finishes which may include stainless steel appliances, updated bathrooms and kitchens, and new ceiling fans. Residents will enjoy central air condition and heating, included cable and access to high speed internet. A pet friendly community, amenities also include package pick-up/delivery, 24 hour fitness center, business center and two resort style pools with Wi-Fi access.
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Colonial Grand at Bear Creek