Westdale Hills
#15,833 #25 #2,699

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Westdale Hills

1401 Sotogrande Boulevard, Euless, TX 76040
(235 Reviews)
$943 - $1,830/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath

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1 Bed, 1.5 Baths

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2 Bedrooms

2 Beds, 1 Bath

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2 Beds, 1.5 Baths

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2 Beds, 2 Baths

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2 Beds, 2.5 Baths

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3 Bedrooms

3 Beds, 2 Baths

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Studio

Studio, 1 Bath

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

D
D

Renter Ratings

D

Review Ratings

Noise

1.3

Grounds

1.0

Safety

1.7

Office Staff

1.3

Maintenance

1.3

Neighborhood

3.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

C

Number of reviews in the past 365 days

3

Managerā€™s Review Engagement

F

Percentage of reviews responded to

0.00%

Managerā€™s Review Reply Time

F

Average time to respond to reviews

N/A

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Westdale Hills Reviews

(235)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

Resident ā€¢ 2023

10/19/2023

Air ducts are full of mold, trash in the pond.

I moved in July 1 and deciding to place filters on my air vents I discovered Black Mold in my air ducts. My Mold Armor test came up positive for mold. Westdale Hills cleaned my ducts and now there even worse(pictures below). There's mold inā€¦Ā See More >
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anonymous

Resident ā€¢ 2022 - 2023

7/26/2023

Nightmare

This place is disgusting with their apartment units and with their treatment of residents. Do not expect any response from any email (maintenance requests or general questions) or physical paper request (with tracking). No a/c for 3 weeks. Then they retaliate against you if youā€¦Ā See More >
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    anonymous

    Resident ā€¢ 2008 - 2023

    4/17/2023

    It is not very good, this is coming from someone who has lived here for years and years on end, I just want to say that it is not a very good experience! For one, there are insects crawling all over the house and theā€¦Ā See More >
      Review Author Icon

      anonymous

      prospective ā€¢ Visited 2022

      7/23/2022

      Run!

      CROOKS!!!! Arlene Collins is who I dealt with in trying to finding new housing. She was so eager to get me in an apartment I paid the app fee and when they checked background everything was fine but when they verified rental history they calledā€¦Ā See More >
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        Amy_W576

        Resident ā€¢ 2018 - 2022

        3/17/2022

        My son has lived in Firestone for 4 years. He just started having issues with these people at the leasing office last year. Felicia in accounting is VERY unprofessional. She will get rental payments and hold them for 1-2 days while they put pass dueā€¦Ā See More >
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          Janjay1

          Resident ā€¢ 2017 - 2021

          10/3/2021

          I lived here for about 4 years and it was a living hell. I moved from one unit to another and I was charged $ 575.00 without my knowledge until debt collectors called my phone. I walked to the office to get information as toā€¦Ā See More >
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            anonymous

            Resident ā€¢ 2021

            7/4/2021

            I'm on disability and they have gotten to the point they will not provide a convenient and easy way for me to pay rent. Also, it took them 2 months to fix my cooking too hot stove. I barely eat. They are violating health departmentā€¦Ā See More >
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              Court

              Resident ā€¢ 2020

              12/28/2020

              Please stay away from these apartments these people are quick to get you in but that's when your nightmare starts. These apartments are infested with bedbugs they are in the walls and fake pest control. People come out to spread the bugs . And theyā€¦Ā See More >
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                anonymous

                Resident ā€¢ 2019 - 2020

                11/21/2020

                The apartments are outdated and not built good. The walls are thin and cave in. There are roaches. Maintenance does a mickey mouse job and things need to be fixed over and over again. Bathrooms leak to bottom floor. Bathtub paint chips and tub rusts.ā€¦Ā See More >
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                  anonymous

                  Resident ā€¢ 2020

                  11/14/2020

                  We moved into Westdale Hills 7 years ago. By far this apartment community is the best thing that ever happened to us. My wife and I are both former home owners and retired. We really appreciate the maintenance, the meticulous detail paid towards landscaping, andā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2016 - 2020

                    7/10/2020

                    Awful living conditions my AC regularly leaks freon and doesn't work caught in fire once still didnt get replaced most renters I insurance won't cover building cause it's not safe toilet regularly breaks both sinks have rotted out pipes and my apartment has flooded 3ā€¦Ā See More >
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                      TCEQ1

                      Resident ā€¢ 2016 - 2017

                      6/20/2020

                      DO NOT CONSIDER THIS PLACE! Ms Martinez is the most UNPROFESSIONAL manager I have ever experienced. I only lived here temporarily for 1 year and that was enough. I OWN 2 properties and a business in another state and I am financially secure (I didā€¦Ā See More >
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                        anonymous

                        Resident ā€¢ 2016 - 2019

                        2/8/2020

                        Nelly Martinez is the worst manager. I don't know why Westdale hired such an incompetent and nasty person. It doesn't matter what your request is, she won't even consider it, she just tells you outright "No, if you aren't happy here, move out." Also, goodā€¦Ā See More >
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                          anonymous

                          Resident ā€¢ 2019

                          6/21/2019

                          Look, a lot of people are rating the apartment badly but it's not even a bad place to live. After living here for 6 months I haven't seen one single roach. Maintenance is good, our ac was out and they responded quickly within 15 minutes.ā€¦Ā See More >
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                            anonymous

                            Resident ā€¢ 2018 - 2019

                            6/12/2019

                            Seriously the worse most unprofessional staff run these apartments. They will threaten you with lease violations that make no sense whatsoever. They discriminate and make up rules that are not on the lease. Tara is the "boss" who is quick to talk over you onā€¦Ā See More >
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                              Jsean0830

                              Resident ā€¢ 2019

                              5/9/2019

                              Whatever you do; don't live in this apartment complex what so ever. The staff are really rude; as well as their maintenance workers. Their maintenance workers will enter your apartment unit even without an emergency or without a work order. They will over charge youā€¦Ā See More >
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                                anonymous

                                Resident ā€¢ 2018 - 2019

                                3/17/2019

                                I pay my rent online , but for some reason their system rejected and a couple hours later accepted .. within the couple hours I repayed rent again to avoid late fees etc , but later found out first payment was accepted after calling theā€¦Ā See More >
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                                  anonymous

                                  Resident ā€¢ 2019

                                  2/17/2019

                                  Me and my family recently moved in and our power has been out for 3 days. No compensation for spoiled food or another unit to live in. They blame the electric company but the wires in the ground are old and burned up. That wouldā€¦Ā See More >
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                                    anonymous

                                    Resident ā€¢ 2017 - 2018

                                    9/4/2018

                                    For starters. DONT MOVE HERE. The staff is so rude. I got a $50 fee for not including my water bill which is not due until a week after rent is due. I have been charged random fees multiple times including an outstanding balance Iā€¦Ā See More >
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                                      Palmerholland1

                                      Resident ā€¢ 2016 - 2017

                                      11/10/2017

                                      Any and all contact with the apartment "staff" has been met with hostility or a lack of enthusiasm to assist. It's always "someone else's" responsibility. Accountability is lack-luster. Currently, going on 24 hours of a maintenance call to fix our kitchen sink disposal. Power outtageā€¦Ā See More >
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                                        anonymous

                                        Resident ā€¢ 2015 - 2017

                                        8/16/2017

                                        I have never written a review for any company but this apartment is literally horrible. When I moved into my place in 2015 my floor was scratched there were holes in my closest walls along with blue marker that had been painted over like theyā€¦Ā See More >
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                                          queenbee0777

                                          Resident ā€¢ 2017

                                          8/4/2017

                                          I recently moved in on July 7th. Doral. The view is really nice because it has a little pond with ducks. Silly me, the view is what got me. Little did I know it would be my hell on earth. About 1 to two weeksā€¦Ā See More >
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                                            anonymous

                                            Resident ā€¢ 2010 - 2017

                                            4/24/2017

                                            Please look elsewhere to live. The apartments are very old and the rent is very high for what you get. All of the parking lots are patrolled by a predatory towing company that illegally tows vehicles and violates city compliance laws. The towingā€¦Ā See More >
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                                              anonymous

                                              Resident ā€¢ 2015 - 2017

                                              3/19/2017

                                              I don't even know where to begin with why I'm unsatisfied. My two major complaints would be my A/C unit and water. They refuse to fix the Freon leak or install a new a/c unit despite the fact that it breaks down and spits outā€¦Ā See More >
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                                                anonymous

                                                Resident ā€¢ 2015 - 2017

                                                2/25/2017

                                                I am staying here more than a year, I don't like the office staff here, absolutely horrible! And I don't trust the maintenance people here. My wife lost her purse at the parking lot, some one from maintenance found the bag and turnedā€¦Ā See More >

                                                  Features & Amenities

                                                  Laundry
                                                  • Laundry Connections in Unit
                                                  • Laundry On-Site
                                                  • Laundry in Units
                                                  Pets
                                                  • Dogs Allowed
                                                    Deposit: Required. Rent: Required. Restrictions: Breed restrictions apply.
                                                    Less Info
                                                    More Info
                                                  • Cats Allowed
                                                    Deposit: Required. Rent: Required
                                                    Less Info
                                                    More Info
                                                  Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
                                                  This community is managed by

                                                  Westdale Real Estate

                                                  D
                                                  D
                                                  Communities
                                                  96

                                                  Questions & Answers (1)

                                                  Anonymous
                                                  Asked on: 03/19/2018
                                                  Q:Ā What is the estimated utility bill for one person?

                                                  Frequently Asked

                                                  Based on 235 number of votes by renters, Westdale Hills is currently rated 2.6 out of 5 stars.
                                                  Westdale Hills is rated 1/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Westdale Hills is rated 1.3/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                  Westdale Hills is rated 1.3/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Westdale Hills is rated 1.7/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Westdale Hills is rated 3/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  Westdale Hills is rated 1.3/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Westdale Real Estate
                                                  Dogs Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  Restrictions: Breed restrictions apply.
                                                  Cats Allowed
                                                  Deposit: Required
                                                  Rent: Required
                                                  1 Bed, 1 Bath
                                                  1 Bed, 1.5 Baths
                                                  2 Beds, 1 Bath
                                                  2 Beds, 1.5 Baths
                                                  2 Beds, 2 Baths
                                                  2 Beds, 2.5 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath

                                                  Check Availability

                                                  Westdale Hills

                                                  March 2024

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                                                  Westdale Hills is an apartment in Euless in zip code 76040. This community has a 1 - 3 Beds, 1 - 2.5 Baths, and is for rent for $1,830. Nearby cities include Bedford, Hurst, Grapevine, Irving, and North Richland Hills.

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