Boardwalk at Mercer Crossing
#7,990 #7 #1,340

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Boardwalk at Mercer Crossing

1901 Knightsbridge Road, Farmers Branch, TX 75234
(88 Reviews)
$1,423 - $7,640/mo
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Move-In Specials

Apply Today! $1250.00 OFF* * $1250.00 off 2nd month, must move in by March 18, 2024, on 13 15-month lease terms only, see associate for details.

Floor Plans & Pricing

Studio

S1A

Studio, 1 Bath | 620 sq. ft.

$1,423 - $4,365

2 Available Units

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1 Bedroom

A1A

1 Bed, 1 Bath | 680 sq. ft.

$1,482 - $4,424

6 Available Units

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A1F

1 Bed, 1 Bath | 863 sq. ft.

$1,738 - $4,963

6 Available Units

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A1B

1 Bed, 1 Bath | 781 sq. ft.

$1,523 - $4,546

5 Available Units

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A1H

1 Bed, 1 Bath | 865 sq. ft.

$1,650 - $4,452

2 Available Units

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A1D

1 Bed, 1 Bath | 827 sq. ft.

$1,739 - $4,623

2 Available Units

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A1K

1 Bed, 1 Bath | 950 sq. ft.

$1,777 - $5,022

2 Available Units

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A1C

1 Bed, 1 Bath | 820 sq. ft.

$1,655 - $4,445

1 Available Unit

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A1G

1 Bed, 1 Bath | 864 sq. ft.

$1,670 - $4,410

1 Available Unit

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A1J

1 Bed, 1 Bath | 917 sq. ft.

$1,710 - $4,522

1 Available Unit

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A1M

1 Bed, 1 Bath | 1,045 sq. ft.

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A1P

1 Bed, 1 Bath | 1,516 sq. ft.

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A1I

1 Bed, 1 Bath | 916 sq. ft.

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A1N

1 Bed, 1 Bath | 1,125 sq. ft.

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A1L

1 Bed, 1 Bath | 978 sq. ft.

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A1E

1 Bed, 1 Bath | 830 sq. ft.

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A1O

1 Bed, 1 Bath | 1,131 sq. ft.

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2 Bedrooms

B2D

2 Beds, 2 Baths | 1,288 sq. ft.

$2,510 - $7,640

5 Available Units

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B2A

2 Beds, 2 Baths | 1,119 sq. ft.

$2,111 - $6,246

2 Available Units

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B2B

2 Beds, 2 Baths | 1,150 sq. ft.

$2,147 - $6,120

2 Available Units

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B2E

2 Beds, 2 Baths | 1,402 sq. ft.

$2,652 - $6,998

1 Available Unit

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B2C

2 Beds, 2 Baths | 1,184 sq. ft.

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B2F

2 Beds, 2 Baths | 1,493 sq. ft.

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3 Bedrooms

C2B

3 Beds, 2 Baths | 1,691 sq. ft.

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C2A

3 Beds, 2 Baths | 1,457 sq. ft.

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C3A

3 Beds, 3 Baths | 1,823 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B
B

Renter Ratings

C+

Review Ratings

Noise

3.1

Grounds

2.7

Safety

2.3

Office Staff

2.5

Maintenance

2.8

Neighborhood

3.4

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B+

Number of reviews in the past 365 days

22

Manager’s Review Engagement

A+

Percentage of reviews responded to

95.45%

Manager’s Review Reply Time

B

Average time to respond to reviews

17.59 days

View Community Timeline
View Community Timeline

Boardwalk at Mercer Crossing Reviews

(75)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Resident

Resident 2021 - 2022

6/3/2022

It’s been great! Recently the grills by the pool have stopped working? If we can get those fixed that’d be great. Other than that my time here has been great. Apt complex is clean and maintained most of the time! Any time i go into… See More >
    Review Author Icon

    Resident

    Resident 2022

    5/11/2022

    Community is quiet and decent. Management and staff always help us out in time, the only issue I see in here is parking.. hope they could improve parking management and install roofs all over. My overall rating would be 4/5.

      Review Author Icon

      Resident

      Resident 2021 - 2022

      4/13/2022

      Beautiful property, Historically poor management - Andrea is trying to make improvements, however, she is facing a total uphill challenge - It seems as no one in the office rounds on the property and knows what people are doing that is against community rules.

        Review Author Icon

        Michael_A555

        Resident 2019 - 2021

        2/17/2022

        The location is perfect for living in Dallas. I hate that I do not live in Texas anymore! This was the best experience I’ve ever had living in apartments and the staff is amazing. I highly recommend them to everyone!… See More >
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          Resident

          Resident 2021

          12/4/2021

          Very nice, clean and quiet The Community is well keep Its relaxing living here I would recommend if your looking for a relax clean place and affordable Boardwalk at Mercer Crossing is the place you want to be.

            Review Author Icon

            Chrissy257

            Resident 2020 - 2021

            12/1/2021

            These are one of the worst apartments that I have ever lived in. The units themselves are nice and spacious, but the customer service is one of the worsts. Maintenance is slow and the leasing office employees are extremely SLOW. They are CONSTANTLY short staffed,… See More >
              Review Author Icon

              Resident

              Resident 2021

              11/22/2021

              READ GOOGLE REVIEWS on Boardwalk property. It is very poorly managed with office staff and manager who do not answer the phone or return calls, voice mails, or emails. Security property gates have been inoperable for months on end, there is no on-site… See More >
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                Resident

                Resident 2021

                11/9/2021

                The unit itself is great and there are lot of great amenities especially I love the gyms available here . But the upkeep is poor on amenities like volleyball court, stairs- hallway, snookers/pool table.

                  Review Author Icon

                  Resident

                  Resident 2020 - 2021

                  10/15/2021

                  These are really nice and affordable apartments. Nice community and that is still developing. Maintenance team is top-notched and will attend to your issue(s) right away. Like the community events that brings the neighbors together and network. Love living here!

                    Review Author Icon

                    Resident

                    Resident 2020 - 2021

                    10/8/2021

                    At first everything was going great when it was owned by ZRS Management but then it switched to BELL PARTNERS which was good at the beginning as well but management kept changing and nothing was kept consistently.

                      Updated Review

                      Review Author Icon

                      Resident

                      Resident 2020 - 2021

                      10/8/2021

                      The management is either understaffed to properly handle issue or they dont care too much about what is happening based on my interaction. The pool is not regularly cleaned, the trash cans can sometimes over flow for days, residents are not held accountable to community… See More >
                        Review Author Icon

                        Resident

                        Resident 2021

                        10/8/2021

                        Ive not been happy with the Boardwalk staff/upkeep. The hallways are gross. There are wasp patches everywhere. The gates are always always open. The walls are so thin, I can hear a ton from next door neighbors.

                          Review Author Icon

                          Resident

                          Resident 2018 - 2021

                          10/8/2021

                          From the time it has been given management to bell partners lt is like hell. I have mentioned all my concern in previous pages. Please read this and act on it. So many tenants complaining about this management

                            Review Author Icon

                            Resident

                            Resident 2021

                            10/8/2021

                            So much for luxury living and premium pricing. I'm unhappy that my apartment becomes really dull in the evenings due to poor lighting and light bulbs aren't accessible to replace. Management didn't help at all.

                              Review Author Icon

                              Resident 941125

                              Verified Resident 2021

                              8/18/2021

                              The staff are unfriendly. Doors are also locked during business hours. Apartment residents are too noisy. Most importantly, the apartment is too dirty. It's been 3 weeks since I moved into this house and I found a lot of cockroaches. Over… See More >
                                Review Author Icon

                                Resident 939572

                                Verified Resident 2021

                                8/15/2021

                                Do not move here! I truly regret ever signing that lease and the staff does not care at all. My apartment upon move in was a complete mess! Terrible paint job, leaks when it rained, and much more! I have contacted everyone in management and… See More >
                                  Review Author Icon

                                  jacobengh

                                  Resident 2020 - 2021

                                  7/28/2021

                                  Filling out this survey for Tony and Ozzie from Maintenance. Very friendly and helpful. They were in and out in a matter of 5 minutes for my disposal that hasn't been working for awhile. I also love the pool and sand volleyball court here.… See More >
                                    Review Author Icon

                                    Resident 930275

                                    Verified Resident 2021

                                    7/22/2021

                                    So far, I love Boardwalk at Mercer Crossing. Sometimes the staff is not on the same page, and I would suggest power washing the hallways and stairs every once in a while. Other than that, everything has been going well.

                                      Review Author Icon

                                      Resident 925004

                                      Verified Resident 2020 - 2021

                                      7/8/2021

                                      Love my apartment, but wish elevators were at every unit. It is hard for my family to walk up 3 flights of stairs. And the hallways are disgusting and hot. Needs to be washed and ceiling fans should be added.

                                        Manager

                                        7/14/2021

                                        Boardwalk at Mercer Crossing
                                        Hi thank you so much for your feedback! We are currently looking for a vendor that can power wash the breezeways. Please let us know if you have any questions. Thank you, Ozzie C.
                                        Review Author Icon

                                        Resident 906360

                                        Verified Resident 2020 - 2021

                                        5/20/2021

                                        Originally lived in a first floor apartment but had to move because management refused to address the extremely loud neighbors upstairs despite our many complaints of the noise after hours. They did wave the transfer fee, which was nice, but I felt like I shouldnt… See More >
                                          Review Author Icon

                                          Ashton23

                                          Resident 2020 - 2021

                                          5/18/2021

                                          ABSOLUTELY DO NOT MOVE HERE!!!! I live in building 10 and it sucks! Lived here almost a year and my building looks like people dump their trash....if you want a clean place, DO NOT MOVE HERE!!! Just tried to get into the gym and had… See More >
                                            Review Author Icon

                                            Resident 898396

                                            Verified Resident 2019 - 2021

                                            4/29/2021

                                            Still see a lot of poop from dogs everywhere. I do not have a dog but wish the owners would pick up the mess. Stairwells and entry ways are really dirty, from trash pick with leaky bags Maintenance crew is wonderful!

                                              Manager

                                              5/4/2021

                                              Boardwalk at Mercer Crossing
                                              Hi there & thank you for your review of Boardwalk. We are so happy to hear that you enjoy our maintenance team, we love them too! We will remind everyone of the importance of cleaning up after themselves and their pets. As always, please reach out if there is anything we can do to assist you. - Dani, Community Manager
                                              Review Author Icon

                                              anonymous

                                              prospectiveVisited 2021

                                              4/28/2021

                                              Visited the grounds... the pet park is poorly kept, needs cleaning, furniture in poor condition, left in pieces allover the dog park; the residence using the park seems to never clean up after their pets (plenty of dog dropping left behind and it smells bad)… See More >
                                                Manager

                                                5/4/2021

                                                Boardwalk at Mercer Crossing
                                                Hi there - I think you may have us mistaken for another community, as we don't have a dog park. However, we would love to have you visit our property. Contact the office today so that we can show you around! - Dani, Community Manager
                                                Review Author Icon

                                                anonymous

                                                prospectiveVisited 2021

                                                4/22/2021

                                                I am not a resident here. I was a guest. My car was towed 6 mins after I had parked last night. My friend instructed me on exactly where to park. I parked, took a picture of my license plate(8:58pm), walked to her apartment (took… See More >
                                                  Manager

                                                  5/4/2021

                                                  Boardwalk at Mercer Crossing
                                                  Hi Nakkia - I apologize about your experience at Boardwalk. We do have to be consistent on towing here, as we tend to have parking issues if we don't. We didn't meant to cause you any added stress and we hope this doesn't happen to you again. We will reiterate the importance of properly registering vehicles to all of our residents. - Dani, Community Manager
                                                  Review Author Icon

                                                  Resident 878958

                                                  Verified Resident 2019 - 2021

                                                  3/4/2021

                                                  Great place to live. Noise coming from the train tracks couldn't be avoided, but it is toleratable. Need to fix property gates as those have been wide open for more than 7 months. There are marks on the building hallway due to trash i think, but… See More >
                                                    Manager

                                                    3/8/2021

                                                    Boardwalk at Mercer Crossing
                                                    Hi & thank you for taking the time to write a review and leave your feedback for Boardwalk at Mercer Crossing. We are happy to hear you have had a positive experience living in our community. We want all of our residents to feel at home in their apartment. We will use your feedback to better the property. Thanks again - Dani, Community Manager

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    Pets
                                                    • Cats Allowed
                                                      Fee: $400. Rent: $20. Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    • Dogs Allowed
                                                      Fee: $400. Rent: $20. Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • 24-Hour Fitness Center
                                                    • 24-Hour Wi-Fi Cafe
                                                    • Clubhouse with Social Lounge
                                                    • Concierge
                                                    • Convenient to Running and Biking Trail
                                                    • Exterior Storage Space Available
                                                    • Garden Tubs
                                                    • Glass Shower Enclosure
                                                    • Granite and Quartz Countertops
                                                    • Hardwood Style Flooring
                                                    • Kitchen Islands
                                                    • Lakeside Community
                                                    • Outdoor Fireplace with Seating
                                                    • Outdoor Gas Grills
                                                    • Patio Overlooking Lake
                                                    • Pet-Friendly Community
                                                    • Picnic Area
                                                    • Private Backyards
                                                    • Private Balcony/Patio
                                                    • Recessed and Pendant Lighting
                                                    • Refrigerator with Ice Makers
                                                    • Resort Style Pool
                                                    • Rooftop Lounge
                                                    • Sky Lounge with Views
                                                    • Spacious Floor Plans
                                                    • Stainless Steel Appliances
                                                    • Under Cabinet Lighting
                                                    • Vanity with Double Sinks
                                                    • Volleyball Court
                                                    • Walk In Closets
                                                    Show Less
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                                                    Leasing

                                                    Apply Today! $1250.00 OFF* * $1250.00 off 2nd month, must move in by March 18, 2024, on 13 15-month lease terms only, see associate for details.
                                                    Show Less

                                                    Office Hours

                                                    • Sunday: 01:00 PM - 05:00 PM
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    Bell Partners

                                                    B
                                                    B
                                                    Communities
                                                    257

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 88 number of votes by renters, Boardwalk at Mercer Crossing is currently rated 3 out of 5 stars.
                                                    Boardwalk at Mercer Crossing is rated 2.7/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                    Boardwalk at Mercer Crossing is rated 2.8/5 stars in our renters maintenance survey, which is considered poor. The maintenance team is unresponsive and ineffective in addressing issues.
                                                    Boardwalk at Mercer Crossing is rated 3.1/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    Boardwalk at Mercer Crossing is rated 2.3/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                    Boardwalk at Mercer Crossing is rated 3.4/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                    Boardwalk at Mercer Crossing is rated 2.5/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                    Managers have responded to 95.4545% of their community reviews in the past year.
                                                    Managers have replied within 17.59 days to their community reviews in the past year.
                                                    Bell Partners
                                                    Cats Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    Dogs Allowed
                                                    Fee: $400
                                                    Rent: $20
                                                    Restrictions: Breed Restrictions Apply
                                                    Pet Limit: 2
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths
                                                    3 Beds, 3 Baths
                                                    Studio, 1 Bath
                                                    Apply Today! $1250.00 OFF*  * $1250.00 off 2nd month, must move in by March 18, 2024, on 13–15-month lease terms only, see associate for details.

                                                    Contact Property

                                                    Boardwalk at Mercer Crossing

                                                    March 2024

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                                                    Boardwalk at Mercer Crossing is a 620 - 1,823 sq. ft. apartment in Farmers Branch in zip code 75234. This community has a 1 - 3 Beds, 1 - 3 Baths, and is for rent for $1,423 - $7,640. Nearby cities include Dalla, Addison, Carrollton, Coppell, and Irving.

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