Review History for anonymous

Laguna Vista Apartments


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anonymous

Resident 2013

6/30/2013

I've lived here over a year now and now it's never getting worse. Management don't know what they're doing and refused to hear any request from the tenants. Treadmill's been broken over 6 months and they dont replace no light bulbs in the hall way forever. People dont pick up dog's drop in the hall way any nobody seems to care. Carpets gone nasty since early this year Because of high demands on this area, they dont seem to make efforts to hear tenants request. Occupancy is always almost 100%. They want people move out and trying to get a new tenant, so they make money by charging app fee and admin fee.. Hard to renew lease because they increase highest rent they can go. This apartment is sold and new management took over and nothing seems to change. I only wait until my lease is up...
    Manager

    9/4/2013

    Laguna Vista Apartments
    Laguna Vista is under new management as of July 2013. We are aware that some residents are unhappy with things that have taken place in the past. We are in the process of restaffing the leasing office at this time, knowing that a dedicated and caring onsite management team is what our residents at Laguna Vista deserve. You will see changes taking place and new policies implemented to help address many of your concerns. Changes are always difficult at first, but we are certain that over the next few months as we go through this transition with our residents, our commitment to the community and our residents will come shining through. If you need to contact us you can do so at www.lagunavistaapts.com or come by the office. We are always willing to give you our full attention and help in any way we can. We can definitely can help you understand what has transpired with your water billing and when you can expect these issues to normalize. Thanks for your continued patience while we work diligently to make Laguna Vista a great place to call home.

    Review 23 out of 62

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    Laguna Vista Apartments

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