#9,208 #9 #1,572

What is epIQ?

Mercer 1900

1900 Knightsbridge Road, Farmers Branch, TX 75234
(57 Reviews)
$1,470 - $8,553/mo
Share Feedback
Write a Review
Leave a Video ReviewNew

Move-In Specials

Apply Today! $1250.00 OFF* * $1250.00 off 2nd month, must move in by March 31, 2024, on 13 15-month lease terms only, see associate for details.

Floor Plans & Pricing

Studio

E1

Studio, 1 Bath | 620 sq. ft.

See Floor Plan Details

1 Bedroom

A3

1 Bed, 1 Bath | 863 sq. ft.

$1,535 - $4,809

14 Available Units

See Floor Plan Details

A1

1 Bed, 1 Bath | 679 sq. ft.

$1,470 - $4,370

8 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 756 sq. ft.

$1,498 - $4,328

8 Available Units

See Floor Plan Details

2 Bedrooms

B3

2 Beds, 2 Baths | 1,152 sq. ft.

$1,934 - $5,931

9 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,184 sq. ft.

$2,078 - $6,284

8 Available Units

See Floor Plan Details

B4

2 Beds, 2 Baths | 1,288 sq. ft.

$2,295 - $6,839

2 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,083 sq. ft.

$2,064 - $6,037

1 Available Unit

See Floor Plan Details

3 Bedrooms

C1

3 Beds, 2 Baths | 1,368 sq. ft.

$2,545 - $8,553

7 Available Units

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

B-
B-

Renter Ratings

C

Review Ratings

Noise

2.0

Grounds

1.6

Safety

1.8

Office Staff

1.8

Maintenance

3.5

Neighborhood

3.1

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B-

Number of reviews in the past 365 days

10

Manager’s Review Engagement

A

Percentage of reviews responded to

90.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

16.6 days

View Community Timeline
View Community Timeline

Mercer 1900 Reviews

(53)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

Sort:

  • Newest Activity
  • Recently Lived In
  • Review Rating
Review Author Icon

Resident 1237436

Verified Resident 2020 - 2024

3/22/2024

Over time, I've noticed a decline in the quality of life here. The upkeep of the grounds and hallways has diminished, and amenities like the printer in the mail room, which used to be provided, are no longer available. Instead, residents now have to go… See More >
    Review Author Icon

    anonymous

    prospectiveVisited 2021

    1/9/2024

    Predatory towing

    Do not live here. They decided to partner with a towing company and make money by towing cars for being a few hours over the allotted time slot. In an EMPTY parking lot. Towing company they partner with caused 1000$ in damage and none of… See More >
      Manager

      1/18/2024

      Mercer 1900
      We apologize for any inconvenience you experienced at Mercer 1900 Apartments. We understand your frustration regarding the towing situation and the lack of response from both our team and the towing company. We take this feedback seriously and will address the issue with the towing company to prevent any further incidents. Thank you for bringing this to our attention.
      Review Author Icon

      Resident 1215710

      Verified Resident 2020 - 2024

      1/9/2024

      Better sweet experience. I believe the management can do better. Also the staff more humane considerate enough to be approached and help solve issues or show a little concern. Also irregular towing of resident vichles should stop. I hady van towed when I… See More >
        Manager

        1/18/2024

        Mercer 1900
        Thank you for your feedback. We apologize for any inconvenience you experienced with our management and staff. We strive to improve our communication and responsiveness to resident concerns. Regarding the towing incident, we understand your frustration and will work to address this issue. We value your residency and would appreciate the opportunity to discuss your concerns further. Please contact us at (972) 506-1900.
        Review Author Icon

        Resident 1200746

        Verified Resident 2021 - 2023

        11/19/2023

        The management is terrible at responding to complaints and do not respond to emails and never, and I do mean never pick up the phone when you call. You have to contact them multiple times to get a response to any issues or concerns.

          Manager

          12/15/2023

          Mercer 1900
          We apologize for any inconvenience you experienced in trying to reach our management team. We strive to provide prompt and efficient service to all our residents. We appreciate your feedback and will work on improving our response time. If you have any outstanding concerns, please reach out to us at (972) 506-1900 so we can address them promptly. Thank you.
          Review Author Icon

          Resident 1194335

          Verified Resident 2022 - 2023

          10/30/2023

          Millions of people use when searching for a new apartment home. Your feedback will be read to help make educated rental decisions. To support that, we ask that your review contain a minimum of 200 characters (including spaces), with the hope that you… See More >
            Manager

            10/30/2023

            Mercer 1900
            We appreciate your feedback and apologize for any inconvenience you may have experienced. We strive to provide the best possible living experience for our residents and will take your comments into consideration to improve our services. If you have any specific concerns or suggestions, please feel free to reach out to us at (972) 506-1900. Thank you.
            Review Author Icon

            Resident 1186406

            Verified Resident 2022 - 2023

            10/3/2023

            Not good. The hall ways are dirty. The community gate never worked. It's always open. Some rental office staff are very rude. Monthly rentals are very high, no benefits for staying 2 consecutive years

            Manager

            10/17/2023

            Mercer 1900
            We apologize for the negative experience you had at Mercer 1900 Apartments. We appreciate your feedback regarding the cleanliness of the hallways and the issue with the community gate. We will address these concerns promptly. We are also sorry to hear about your interaction with some of our rental office staff and will address this matter internally. Regarding the rental prices, we strive to offer competitive rates in the market. However, we understand your disappointment and will take your feedback into consideration. Thank you for bringing these issues to our attention. If you have any further concerns, please feel free to reach out to us at (972) 506-1900.
            Review Author Icon

            Resident 1167919

            Verified Resident 2021 - 2023

            8/8/2023

            Awful , the gym equipment doesn't work. The gates have been open for over a 2 years. Extremely dirty property. I wouldn't recommend anyone here nothing works. The property as a whole is just a bad experience.

              Manager

              9/6/2023

              Mercer 1900
              Dear Verified Resident, Thank you for taking the time to share your feedback with us. We are truly sorry to hear that your experience at Mercer 1900 Apartments has been unsatisfactory. We sincerely apologize for any inconvenience caused by the gym equipment and the open gates. The gates have worked periodically throughout the last 2 years, but unfortunately incurred damages from vehicles, causing them to break. We understand how important it is to have these amenities in good working condition and will address these issues promptly. Please rest assured that we are committed to maintaining a clean and pleasant environment for all our residents. We genuinely appreciate your feedback and encourage you to reach out to our management team at (972) 506-1900 so that we can address any specific concerns you may have. Your satisfaction is of utmost importance to us, and we would welcome the opportunity to improve your experience. Thank you for considering Mercer 1900 Apartments, and we hope to have the chance to restore your faith in us. Best regards, Mercer 1900 Apartments
              Review Author Icon

              Resident 1167918

              Verified Resident 2022 - 2023

              8/8/2023

              The office staff and maintenance are amazing, but the community garbage collection is destroying the appeal of the building. The hallways are full of garbage and stained with sewage. Yesterday 6 bags of garbage were sitting on the stair all day. It is disturbing and… See More >
                Manager

                9/6/2023

                Mercer 1900
                Greetings Verified Resident, Thank you for taking the time to share your feedback regarding your experience at Mercer 1900 Apartments. We appreciate your kind words about our office staff and maintenance team, and we will make sure to pass along your compliments to them. We are sincerely sorry to hear about the issues you have been facing with the community garbage collection. We understand how important cleanliness and sanitation are, and we strive to maintain a high standard throughout our building. Please know that we take your concerns seriously, and we will address this matter with our team to ensure that such incidents do not recur. We value your residency and want to make sure you feel comfortable in your living environment. If you have any additional concerns or specific details you would like to share, please don't hesitate to contact us at (972) 506-1900. We are here to assist you and improve your overall living experience at Mercer 1900 Apartments. Thank you for bringing this to our attention, and we look forward to resolving this matter promptly. Best regards, Mercer 1900 Apartments Management Team
                Review Author Icon

                anonymous

                Resident 2023

                6/16/2023

                Love my unit, and i was so exiting to move in. But since day one it has been a nightmare…for health and safety concerns. Management dont with comply with his part. 1st the day I moved in, they cannot provide a key for my apartment… See More >
                  Manager

                  7/13/2023

                  Mercer 1900
                  Greetings, We apologize for the negative experience you have had at Mercer 1900 Apartments. We take all reviews and complaints seriously and are currently looking into the issues you have mentioned. Please contact us at (972) 506-1900 for further assistance. Thank you for bringing these concerns to our attention. Sincerely, Rebekah Mercer 1900 Apartments
                  Review Author Icon

                  Resident 1135916

                  Verified Resident 2021 - 2023

                  4/30/2023

                  While I love my individual unit, I don't love the complex. Walls are super thin. I can literally feel the base vibrating my apartment when my neighbors are watching TV or listening to music. I've made multiple noise complaints, but nothing ever comes of it.… See More >
                    Manager

                    5/17/2023

                    Mercer 1900
                    Verified, thank you for the feedback. We’re sorry to hear you didn’t have a 5-star experience with us. Please give us a call at (972) 506-1900 or send us an e-mail at mercer1900@bellpartnersinc.com so we can find out how we can best improve.
                    Review Author Icon

                    Resident 1101162

                    Verified Resident 2022

                    1/9/2023

                    Do not move here unless you have a mold test done first#4115 is covered- needs to be removed from their floor places asap- all they tell you in after each of the 4 floods is to claim it on your insurance policy—— nooooo the mold… See More >
                      Manager

                      1/27/2023

                      Mercer 1900
                      Hi, Verified. We are sorry to see you had a negative experience with our community. Please reach out to us by calling (972) 506-1900 or e-mail mercer1900@bellpartnersinc.com so that we can discuss your experience further.
                      Review Author Icon

                      Resident 1096010

                      Verified Resident 2022

                      12/20/2022

                      Not enjoying the fact that the gate is never locked and that's a part of our rent, not enjoying the fact that I have been robbed living there and when I went to let it be known nothing happened from it. I not enjoying the… See More >
                        Manager

                        1/27/2023

                        Mercer 1900
                        Hi, Verified. We are sorry to see you had a negative experience with our community. Please reach out to us by calling (972) 506-1900 or e-mail mercer1900@bellpartnersinc.com so that we can discuss your experience further.

                        Updated Review

                        Review Author Icon

                        Resident 1067175

                        Verified Resident 2021 - 2022

                        12/14/2022

                        With the glide path for love Field in the aircraft flying over till 1130 at night with the freight train coming through at 4 o’clock in the morning blasting it horn there is no shopping or grocery stores within walking distance… See More >
                          Manager

                          5/24/2023

                          Mercer 1900
                          Hello, Verified Resident 1067175. We’re grateful to you for letting us know about your negative experience. We apologize that your experience did not match your expectations and want to make things right. Thank you for bringing this to our attention, we are looking to quickly resolve this issue.
                          Review Author Icon

                          Resident 1066044

                          Verified Resident 2022

                          9/14/2022

                          Overall apartment is good with all amenities pool is clean, staff are professional and maintenance requests are addressed timely. There are 3 electric chargers hope to have many in near future. No car ports at this point of time.

                            Manager

                            1/27/2023

                            Mercer 1900
                            Hi, Verified! Thank you for taking the time to leave us a positive review. We’re so happy to hear about your positive experience at Mercer 1900 Apartments. We have since added car ports as well! Please contact the office at mercer1900@bellpartnersinc.com to reserve one now.
                            Review Author Icon

                            Resident 1066022

                            Verified Resident 2022

                            9/14/2022

                            The only thing I would change is Trash butler service. They are terrible and not consistent at all. They have missed trash days multiple times since moving here. The property is great. I would recommend finding a new valet trash.

                              Manager

                              1/27/2023

                              Mercer 1900
                              Hello, Verified Resident. We are thrilled to hear you enjoyed your experience at Mercer 1900 Apartments, We understand your disappointment with the trash service. Thank you for bringing this to our attention, we are looking to quickly resolve this issue.

                              Updated Review

                              Review Author Icon

                              Resident 1036671

                              Verified Resident 2020 - 2022

                              8/28/2022

                              Living here started off nice when it was managed by Jefferson, but ever since Bell Partners took over, there's been so much turnover in management and there is no rapport with the residents. Some staff are great, but some not so much. Also, what started… See More >
                                Manager

                                1/27/2023

                                Mercer 1900
                                Verified, thank you for the feedback. We’re sorry to hear you didn’t have a 5-star experience with us. Please give us a call at (972) 506-1900 or send us an e-mail at mercer1900@bellpartnersinc.com so we can find out how we can best improve.
                                Review Author Icon

                                Resident 1058460

                                Verified Resident 2021 - 2022

                                8/25/2022

                                location is nice, however cleanliness is poor on the grounds, people speed in the parking lot and drive way dogs shot in every spot and some owners don't pick up poop, halls are never swept trash leaks stain the hallways, tow company tows vehicles… See More >
                                  Manager

                                  1/27/2023

                                  Mercer 1900
                                  Verified, thank you for the feedback. We’re sorry to hear you didn’t have a 5-star experience with us. Please give us a call at (972) 506-1900 or send us an e-mail at mercer1900@bellpartnersinc.com so we can find out how we can best improve.
                                  Review Author Icon

                                  Resident 1051429

                                  Verified Resident 2022

                                  8/4/2022

                                  Mercer 1900 is a very safe and quiet community to live in that comes with an app that allows you to see who’s trying to get buzzed into your residence . I love how fast maintenance/ the leasing office responds to my requests… See More >
                                    Manager

                                    1/27/2023

                                    Mercer 1900
                                    Hi, Verified! Thank you for the kind review. We’re so happy to hear you had a positive experience Mercer 1900 Apartments.
                                    Review Author Icon

                                    anonymous

                                    Resident 2021 - 2022

                                    7/28/2022

                                    Filthy apartments

                                    If you like filth, move here. Management do not care about the upkeep of the property. Claim they are looking for a company for the breezeways, but that was months ago. You pay so much money to walk outside to constantly see filth everyday. They… See More >
                                      Manager

                                      1/27/2023

                                      Mercer 1900
                                      Anonymous, we’re grateful to you for letting us know about your negative experience. We apologize that your experience did not match your expectations and want to make things right. Please contact us by phone or e-mail to further discuss your experience.
                                      Review Author Icon

                                      Resident 1041725

                                      Verified Resident 2021 - 2022

                                      7/4/2022

                                      When we first moved to the community everything was superb. However, once we renewed our lease the condition of the community has gone bad. Pleas try to help the tenants instead of giving them a list of rules

                                        Manager

                                        5/24/2023

                                        Mercer 1900
                                        Hello, Verified Resident 1041725. We understand your disappointment. Thank you for bringing this to our attention, we are looking to quickly resolve this issue.
                                        Review Author Icon

                                        Resident 1040137

                                        Verified Resident 2021 - 2022

                                        6/28/2022

                                        Don't rent here. It was built beautifully and immediately ran into the ground by poor management. I've been a tenant here for over a year and the amenities/entrances are constantly in disrepair. They keep signing up bad tenants, police arrive frequently late night. … See More >
                                          Manager

                                          5/24/2023

                                          Mercer 1900
                                          Hello, Verified Resident 1040137. We understand your disappointment. Thank you for bringing this to our attention, we are looking to quickly resolve this issue.
                                          Review Author Icon

                                          Chris_C268

                                          Resident 2020 - 2022

                                          6/6/2022

                                          Avoid, property is going downhill FAST!

                                          TL/DR; my advice would be to RUN, do not walk, away from any property managed by Bell Partners. They are the embodiment of corporate greed and malfeasance. I moved here in June 2020 and it was great! It was managed by ZRS then and everything… See More >
                                            Manager

                                            5/24/2023

                                            Mercer 1900
                                            Hello, Verified Resident 1067175. We’re grateful to you for letting us know about your negative experience. We apologize that your experience did not match your expectations and want to make things right. Thank you for bringing this to our attention, we are looking to quickly resolve this issue.
                                            Review Author Icon

                                            Resident 1030138

                                            Verified Resident 2021 - 2022

                                            5/28/2022

                                            The staff is amazing, always willing to help in any situation you might experience with kindness and grace. The maintenance guy, Steve, is usually timely with the request that I’ve put in. He’s personable and knowledgeable on how to fix any issue I’ve had. The… See More >
                                              Manager

                                              5/24/2023

                                              Mercer 1900
                                              Verified, we’re grateful to you for letting us know about your negative experience. We apologize that your experience did not match your expectations and want to make things right. Please contact us by phone or e-mail to further discuss your experience.
                                              Review Author Icon

                                              Resident 1029890

                                              Verified Resident 2022

                                              5/27/2022

                                              Good location, close to trail and nice water. The gym is definitely much better than normal apartment gyms. However it's right by the train track and under airplane path (love field) so it gets noisy. the building hallway and doors are very dusty… See More >
                                                Manager

                                                5/24/2023

                                                Mercer 1900
                                                Verified, thank you for the feedback. We’re sorry to hear you didn’t have a 5-star experience with us. Please give us a call at (972) 506-1900 or send us an e-mail at mercer1900@bellpartnersinc.com so we can find out how we can best improve.
                                                Review Author Icon

                                                Resident 1027646

                                                Verified Resident 2020 - 2022

                                                5/20/2022

                                                At the moment noticing lack of community upkeep, from dirty building hallways and stairways, residents leaving a lot of trash out. Also the building gates not working and unable to use our proper entrance

                                                  Manager

                                                  5/24/2023

                                                  Mercer 1900
                                                  Verified, thank you for the feedback. We’re sorry to hear you didn’t have a 5-star experience with us. Please give us a call at (972) 506-1900 or send us an e-mail at mercer1900@bellpartnersinc.com so we can find out how we can best improve.

                                                  Features & Amenities

                                                  Laundry
                                                  • In-Unit Washer and Dryers
                                                  Parking
                                                  • Carport
                                                  • Covered Parking
                                                  • Garage
                                                  Pets
                                                  • Cats Allowed
                                                    Fee: $400. Rent: $20. Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  • Dogs Allowed
                                                    Fee: $400. Rent: $20. Restrictions: Breed Restrictions Apply. Pet Limit: 2
                                                    Less Info
                                                    More Info
                                                  Other
                                                  • 24-Hour Online Payments Accepted
                                                  • 24-Hour Wi-Fi Cafe
                                                  • Air Conditioner
                                                  • BBQ and Picnic Area
                                                  • Business Center
                                                  • Clubhouse
                                                  • Concierge
                                                  • Convenient to Running and Biking Trail
                                                  • Courtyard
                                                  • Designer Color Schemes
                                                  • Elevator
                                                  • Fitness Center
                                                  • Free Weights
                                                  • Gaming Lounge with Skee Ball
                                                  • Garden Tubs
                                                  • Gated Access
                                                  • Granite and Quartz Countertops
                                                  • Hardwood Style Flooring
                                                  • Herringbone Kitchen Backsplash
                                                  • High-Speed Internet
                                                  • Kitchen Islands
                                                  • On-Site Maintenance
                                                  • On-Site Management
                                                  • Outdoor and Cross Fit Area
                                                  • Package Receiving Service
                                                  • Pet Park
                                                  • Pool
                                                  • Private Balcony/Patio
                                                  • Public Transportation
                                                  • Recessed and Pendant Lighting
                                                  • Recreation Room
                                                  • Refrigerator with Ice Makers
                                                  • Spacious Floor Plans
                                                  • Stainless Steel Appliances
                                                  • Storage Space
                                                  • Under Cabinet Lighting
                                                  • Vanity with Double Sinks
                                                  • Walk In Closets
                                                  Show Less
                                                  Show More

                                                  Leasing

                                                  Apply Today! $1250.00 OFF* * $1250.00 off 2nd month, must move in by March 31, 2024, on 13 15-month lease terms only, see associate for details.
                                                  Show Less

                                                  Office Hours

                                                  • Sunday: 01:00 PM - 05:00 PM
                                                  • Monday - Friday: 09:00 AM - 06:00 PM
                                                  • Saturday: 10:00 AM - 05:00 PM
                                                  This community is managed by

                                                  Bell Partners

                                                  B
                                                  B
                                                  Communities
                                                  257

                                                  Questions & Answers (0)

                                                  Frequently Asked

                                                  Based on 57 number of votes by renters, Mercer 1900 is currently rated 2.9 out of 5 stars.
                                                  Mercer 1900 is rated 1.6/5 stars in our renters grounds survey, which is considered poor. The grounds are in a state of disrepair and need immediate attention.
                                                  Mercer 1900 is rated 3.5/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                  Mercer 1900 is rated 2/5 stars in our renters noise survey, which is considered poor. The noise level is consistently loud and disruptive, making it difficult to live in the complex.
                                                  Mercer 1900 is rated 1.8/5 stars in our renters safety survey, which is considered poor. The complex is very unsafe and poses serious risks to residents.
                                                  Mercer 1900 is rated 3.1/5 stars in our renters neighborhood survey, which is considered below average. The complex is located in a neighborhood with significant safety or desirability concerns, with few access to local attractions and services.
                                                  Mercer 1900 is rated 1.8/5 stars in our renters staff survey, which is considered poor. The staff is unresponsive and unhelpful, making it difficult to live in the complex.
                                                  Managers have responded to 90% of their community reviews in the past year.
                                                  Managers have replied within 16.6 days to their community reviews in the past year.
                                                  Bell Partners
                                                  Cats Allowed
                                                  Fee: $400
                                                  Rent: $20
                                                  Restrictions: Breed Restrictions Apply
                                                  Pet Limit: 2
                                                  Dogs Allowed
                                                  Fee: $400
                                                  Rent: $20
                                                  Restrictions: Breed Restrictions Apply
                                                  Pet Limit: 2
                                                  1 Bed, 1 Bath
                                                  2 Beds, 2 Baths
                                                  3 Beds, 2 Baths
                                                  Studio, 1 Bath
                                                  Apply Today! $1250.00 OFF*  * $1250.00 off 2nd month, must move in by March 31, 2024, on 13–15-month lease terms only, see associate for details.

                                                  Contact Property

                                                  Mercer 1900

                                                  March 2024

                                                  Sun
                                                  Mon
                                                  Tue
                                                  Wed
                                                  Thu
                                                  Fri
                                                  Sat
                                                  1
                                                  2
                                                  3
                                                  4
                                                  5
                                                  6
                                                  7
                                                  8
                                                  9
                                                  10
                                                  11
                                                  12
                                                  13
                                                  14
                                                  15
                                                  16
                                                  17
                                                  18
                                                  19
                                                  20
                                                  21
                                                  22
                                                  23
                                                  24
                                                  25
                                                  26
                                                  27
                                                  28
                                                  29
                                                  30
                                                  Beds

                                                  0

                                                  Baths

                                                  0

                                                  Mercer 1900 is a 620 - 1,368 sq. ft. apartment in Farmers Branch in zip code 75234. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,470 - $8,553. Nearby cities include Dalla, Addison, Carrollton, Coppell, and Irving.

                                                  Your privacy and identity are important to us. Please review the Terms and Guidelines before sharing private or non-public information with matches.