#8,078 #8 #1,358

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Prairie Crossing

4000 Sigma Road, Farmers Branch, TX 75244
(108 Reviews)
$1,120 - $2,120/mo
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Floor Plans & Pricing

1 Bedroom

1 Bed, 1 Bath | 822 sq. ft.

$1,120

See Floor Plan Details

1 Bed, 1 Bath | 763 sq. ft.

$1,180

See Floor Plan Details

1 Bed, 1 Bath | 901 sq. ft.

$1,275

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1 Bed, 1 Bath | 973 sq. ft.

$1,346

See Floor Plan Details

1 Bed, 1 Bath | 884 sq. ft.

$1,425

See Floor Plan Details

2 Bedrooms

2 Beds, 2 Baths | 962 sq. ft.

$1,385

See Floor Plan Details

2 Beds, 2 Baths | 947 sq. ft.

$1,392

See Floor Plan Details

2 Beds, 2 Baths | 1,086 sq. ft.

$1,542

See Floor Plan Details

2 Beds, 2 Baths | 1,165 sq. ft.

$1,596

See Floor Plan Details

2 Beds, 2 Baths | 1,073 sq. ft.

$1,625

See Floor Plan Details

2 Beds, 2 Baths | 1,223 sq. ft.

$1,857

See Floor Plan Details

3 Bedrooms

3 Beds, 2 Baths | 1,528 sq. ft.

$2,120

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFactsā„¢

Community epIQ Grade

B
B

Renter Ratings

A+

Review Ratings

Noise

5.0

Grounds

5.0

Safety

5.0

Office Staff

5.0

Maintenance

5.0

Neighborhood

5.0

Survey Ratings

SatisFactsā„¢ Tour Survey

SatisFactsā„¢ Move-In Survey

SatisFactsā„¢ Maintenance Survey

SatisFactsā„¢ Renewal Survey

Review Count

F

Number of reviews in the past 365 days

1

Managerā€™s Review Engagement

A+

Percentage of reviews responded to

100.00%

Managerā€™s Review Reply Time

B+

Average time to respond to reviews

4 days

View Community Timeline
View Community Timeline

Prairie Crossing Reviews

(106)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFactsā„¢ at the community, ensuring reviews are from real residents or prospects!

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anonymous

prospective ā€¢ Visited 2024

1/5/2024

Such an Amazing Experience!!

I went for a tour and Cassie was very kind, efficient, and professional. My children and I were greeted with such a welcoming approach and weā€™re very excited to lease an apartment. The leasing office and front lobby area was very decorative, clean, and smelledā€¦Ā See More >
    Manager

    1/9/2024

    Prairie Crossing
    Thank you for taking the time to tour our community. We are glad you felt welcomed by our team and were impressed with our facilities and amenities. Please let us know if you have any questions in the future. We hope to see you again soon.
    Review Author Icon

    anonymous

    Resident ā€¢ 2022 - 2023

    3/25/2023

    need to move not worth it

    let me start off by saying these apartments are weird for them to be so called luxury they bait you in and your apartment looks nothing like the demo we did not see our apartment unit until our move in date causing us to spentā€¦Ā See More >
      Manager

      3/30/2023

      Prairie Crossing
      Thank you for taking a moment to share your impressions. We want you to love your home, so we would like to speak with you directly regarding your concerns with pricing, upkeep, and noise as well. At your convenience, please contact us at prairiecrossingcm@porticopm.com. Thank you for your feedback and we appreciate this opportunity to connect with you soon.
      Review Author Icon

      anonymous

      Resident ā€¢ 2022

      12/26/2022

      Our New Home

      Blake made sure our transition from our old place to our new home easy. He stayed in contact with us during the entire process. We couldnā€™t have been more blessed to have Blake as our lessor. His personality is amazingā€¦Ā See More >
        Manager

        12/30/2022

        Prairie Crossing
        Thank you for taking a moment to share about Blake's incredible support. We are glad he has helped to make your experience so easy!

        Updated Review

        Review Author Icon

        anonymous

        Resident ā€¢ 2020 - 2022

        8/21/2022

        We have lived her 1.5 years, we found out 1st of the month new property management. Guess we have to pay by check no portal access to pay online. The leasing agents are temporary help. Gate to the parking lot is broken again. Broke sameā€¦Ā See More >
          Manager

          8/27/2022

          Prairie Crossing
          We are saddened to hear that you have not felt more pleased with your experience. Our team is here to ensure your needs are met with timely service, and we would like to address your feedback regarding our gate and maintenance care. When you have a moment, please email us at prairiecrossingcm@porticopm.com or visit the office whenever convenient for you. Thank you and we look forward to speaking with you soon.
          Review Author Icon

          ChrisSab

          prospective ā€¢ Visited 2022

          6/22/2022

          Great customer service by Kyle in leasing office

          We were looking for apartments over the past weekend and ended up visiting Prairie Crossing where we were greeted by Kyle in the front office. Kyle was very professional and immediately made us all feel at home. We were touring to find a place forā€¦Ā See More >
            Review Author Icon

            Erykka_H

            Resident ā€¢ 2020 - 2022

            3/14/2022

            3/5/2022 Well, i previously left a good review and things have changed for the worst. This is my second year here and it will be my last. This complex has went down in quality and excellence since Iā€™ve renewed my lease. I donā€™t know ifā€¦Ā See More >
              Review Author Icon

              anonymous

              Resident ā€¢ 2017 - 2021

              7/2/2021

              1. THIS PLACE IS CRAWLING WITH SECTION 8. RUN RUN RUN 2. Pool parties at all hours of the night with music blasting. People party at the pool that don't live here. 3. When you call the courtesy officer for noise complaints etc nothing happensā€¦Ā See More >
                Review Author Icon

                ascott3065

                Resident ā€¢ 2018 - 2021

                6/7/2021

                The management team is pretty bad. They have replaced the whole group 4 times since I moved in June 2018. Little by little its gotten worse. They would rather argue with you than fix issues. Too many to list. I will not be renewing again.ā€¦Ā See More >

                  Updated Review

                  Review Author Icon

                  anonymous

                  Resident ā€¢ 2017 - 2021

                  4/21/2021

                  When you call no one is available and the staff is not proactive at all with the residents. the management changes every few months it seems. The staff is zero help and is never quick to act. They had my packages for 20 days andā€¦Ā See More >
                    Review Author Icon

                    anonymous

                    Resident ā€¢ 2017 - 2020

                    11/5/2020

                    Don't move here. I'm basically going to copy/paste my review that I placed on Google and that they refused to respond back to and acknowledge. The new management company is the absolute worst in all three that I've dealt with for two years. They're crooksā€¦Ā See More >
                      Review Author Icon

                      anonymous

                      Resident ā€¢ 2019

                      11/4/2019

                      I just moved in 2 months ago and lease with Shenna, nothing but professional and very helpful. My move In was a quick process and very easy for me when I came to move in. The office always smells nice and the manager even greetedā€¦Ā See More >
                        Review Author Icon

                        anonymous

                        Resident ā€¢ 2017 - 2019

                        6/21/2019

                        The staff is highly unprofessional and lie to cover for each other when you go and complaint to the manager. The manager who doesn't seem to know what he is down is always covering for Lolita which is the Assistant Manager who has a terribleā€¦Ā See More >
                          Review Author Icon

                          anonymous

                          Resident ā€¢ 2019

                          5/8/2019

                          If you want to risk the safety of your children or yourself walking to and from your car in the parking garage then this place is for you. People here don't care and drive up and down the parking garage at high speeds with noā€¦Ā See More >
                            Review Author Icon

                            sakhan11

                            Resident ā€¢ 2018 - 2019

                            3/21/2019

                            DO YOURSELVES A FAVOR, GO TO THIER YELP PAGE FIRST, THEY PAY PEOPLE TO MAKE THEIR RATINGS HIGHER ON OTHER SITES, YELP IS THE ONLY ONE THAT SHOWS UNBIASED REVIEWS. Are we not allowed to give 0 stars? The reason we chose these apartments wasā€¦Ā See More >
                              Review Author Icon

                              anonymous

                              Resident ā€¢ 2019

                              2/11/2019

                              This is the worst apartments to ever stay at. They are way over priced for the lack of care from management and the front office. As long as they get there money everything is all good in there book. I called just to ask howā€¦Ā See More >
                                Review Author Icon

                                sgray0428

                                Resident ā€¢ 2018

                                10/3/2018

                                No property is perfect, so renters need to keep that in perspective. Having a property with staff who are willing to go above and beyond. Desiree has helped me tremendously with any issue, and is truly a STAR! Working in the customer service industry, itā€¦Ā See More >
                                  Review Author Icon

                                  Chaundreaf

                                  Resident ā€¢ 2018

                                  9/18/2018

                                  I LOVE Ms. Desiree in the leasing office. Anytime that i have a question or concern, she always goes above and beyond the call of duty. If you are a current tenant or looking for a new home, ask for Desiree!

                                    Review Author Icon

                                    anonymous

                                    Resident ā€¢ 2017 - 2018

                                    8/15/2018

                                    I have lived at Prairie Crossing for over a year now. It has been a very pleasant experience. The property is well maintained and service requests are responded to promptly. The staff is very friendly and helpful. I highly recommend this community to anyone seekingā€¦Ā See More >
                                      Manager

                                      9/10/2018

                                      Prairie Crossing
                                      Thank you so much for your review, we hope to continue to show you that our main priority is our resident's satisfaction and comfort.
                                      Review Author Icon

                                      anonymous

                                      Resident ā€¢ 2018

                                      8/11/2018

                                      It's dirty and gross and loud and the courtyard gates are broken so anyone can walk in. They had to give away 2 months free to get the place occupied. I wish I hadn't fallen for it. STAY AWAY. The manager Chance is a completeā€¦Ā See More >
                                        Manager

                                        9/10/2018

                                        Prairie Crossing
                                        We are extremely disheartened by this review by one of our past employees. It is always in our best interest to provide a great environment for both our residents and staff alike. We want you to give us a call so we can resolve all of the issues you have with us so that we can part ways in a professional manner.
                                        Review Author Icon

                                        Victoria_P760

                                        Resident ā€¢ 2016 - 2018

                                        8/7/2018

                                        I've lived here going on 2 years and just signed a lease for another year... ultimately regretting that! The new apartment management company is veryyy disorganized and lacks in overview of the whole property. People leave trash in the stairwells and hallways which makes itā€¦Ā See More >
                                          Manager

                                          9/10/2018

                                          Prairie Crossing
                                          Victoria, we would like to apologize for any inconvenience with notices placed on your door. We have had a shift in office personnel and are currently training new staff members. Unfortunately, due to the lack of professionalism of some of our previous staff, we have had to make changes to some of our procedures and routines. We sincerely apologize that you have received these notices and can assure you that mistake will not happen again. As for the trash, it is a courtesy of our team to routinely walk around and pick up the trash in order to keep a clean residence. However, if residents are continually leaving trash in the hallways and not cleaning up after themselves, we must ask of you to report to us anytime you see this being done. If you have any other questions or concerns, please reach out to management so that we will be able to address it immediately.
                                          Review Author Icon

                                          anonymous

                                          Resident ā€¢ 2017 - 2018

                                          6/5/2018

                                          We don't mind living here. It is just a temporary place to live. The staff and manager try to help, but seem to be limited in what they are able to do. They are finally taking steps to increase security, but only after many reportsā€¦Ā See More >
                                            Manager

                                            9/10/2018

                                            Prairie Crossing
                                            Thank You very much for your input and we truly value your opinion. We are taking the necessary steps to ensure the safety and comfort of our residents and their property. If any of our emails seemed intrusive, or non-satisfactory, then we sincerely apologie for any inconvenience. It is never our intention to deliver messages late, especially anything to do with a crime. If you still have any questions or concerns, please do not hesitate to call (972) 774-1600.
                                            Review Author Icon

                                            Caleb_B698

                                            prospective ā€¢ Visited 2018

                                            4/2/2018

                                            Recently took a tour of this apartment complex. It has a luxurious pool area with multiple grills for your leisure. Within the complex is a parking garage with key fob entryway for residents/guests to safely park. The apartment I toured was a 2 bedroom/2 bathā€¦Ā See More >
                                              Review Author Icon

                                              Hannah_S296

                                              prospective ā€¢ Visited 2018

                                              4/2/2018

                                              From the moment I stepped into the front office, I felt like home. From the layout of the place and talking to Aubrey made it even better. Aubrey was super honest about everything and showed us around and explained everything in detail. I am soā€¦Ā See More >
                                                Review Author Icon

                                                Sadierose45

                                                prospective ā€¢ Visited 2018

                                                4/2/2018

                                                I absolutely lovevthis property I am so excited to become a new resident here and I especially enjoyed Aubree smolik she was so friendly and so helpful so much enthusiasm and energy and just an overall great experience with her she is probably the biggestā€¦Ā See More >
                                                  Review Author Icon

                                                  khala1953

                                                  Resident ā€¢ 2018 - 2019

                                                  9/5/2019

                                                  After living at this location for over a year, I am extremely unhappy and disappointed, especially ever since new management took over. Here is a list of serious problems I have had, most of them recently since the new staff came in: 1. Constant inspectionsā€¦Ā See More >

                                                    Features & Amenities

                                                    Laundry
                                                    • Laundry On-Site
                                                    • Washer/Dryer Connections
                                                    Pets
                                                    • Dogs Allowed
                                                      Restrictions: Breed restrictions apply.. Comments: We welcome pets up to 70 lbs
                                                      Less Info
                                                      More Info
                                                    Other
                                                    • Community Center
                                                    • Controlled Access
                                                    • Fitness Center
                                                    • Pool
                                                    • Shared Garage
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                                                    This community is managed by

                                                    Portico Property Management

                                                    B+
                                                    B+
                                                    Communities
                                                    65

                                                    Questions & Answers (0)

                                                    Frequently Asked

                                                    Based on 108 number of votes by renters, Prairie Crossing is currently rated 3.3 out of 5 stars.
                                                    Prairie Crossing is rated 5/5 stars in our renters grounds survey, which is considered excellent. The grounds are well kept and beautiful.
                                                    Prairie Crossing is rated 5/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                    Prairie Crossing is rated 5/5 stars in our renters noise survey, which is considered excellent. The noise level is consistently low and does not cause any disturbances.
                                                    Prairie Crossing is rated 5/5 stars in our renters safety survey, which is considered excellent. The complex is very secure and safe, with no major safety concerns.
                                                    Prairie Crossing is rated 5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                    Prairie Crossing is rated 5/5 stars in our renters staff survey, which is considered excellent. The staff is extremely helpful and responsive to resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 4 days to their community reviews in the past year.
                                                    Portico Property Management
                                                    Dogs Allowed
                                                    Restrictions: Breed restrictions apply.
                                                    Comments: We welcome pets up to 70 lbs
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    3 Beds, 2 Baths

                                                    Contact Property

                                                    Prairie Crossing

                                                    March 2024

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                                                    Prairie Crossing is a 763 - 1,528 sq. ft. apartment in Farmers Branch in zip code 75244. This community has a 1 - 3 Beds, 1 - 2 Baths, and is for rent for $1,120 - $2,120. Nearby cities include Dalla, Addison, Carrollton, Coppell, and Irving.

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