Review History for Verified Resident 696204

Eastbank at Waterside


Updated Review

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Resident 696204

Verified Resident 2019 - 2023

7/19/2023

Great location, staff awesome. Pool gets crazy after hours at times. Maintenance works very hard. I would like to see updates with the fitness equipment, more machines and update some of the old equipment.
    Manager

    7/20/2023

    Eastbank at Waterside
    Thank you for your review, we appreciate any feed back to help improve out services and amenities. Hope you have a great day!
    2 Previous Reviews

    Previous Review

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    Resident 696204

    Verified Resident 2019 - 2020

    11/12/2020

    Great area, needs better security with gates, noise at night in pool area and people able to get in. Hard to actually speak or find a security officer. Staff are great, upper management needs to be in touch with the complex and understand concerns maintenance is great also. During COVID the fitness center closed but the pool area could have as many people they wanted and no one checked if they residents. If Rivervue had concerns with 4-5 people in a fitness center why not the pool area also.
      Manager

      11/16/2020

      Eastbank at Waterside
      Verified Resident 696204, your satisfaction is our top priority, if you would please contact the community manager off line I am happy to address all your concerns. I can be reached at rivervuemgr@greystar.com or you can call me at 817-377-1000. Thanks again for taking the time to leave us this information. Take care!

      Previous Review

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      Resident 696204

      Verified Resident 2019

      9/17/2019

      Need a little help in work out area, need TV to work and a few new machines Homeless people are now wondering around and at night Security needs to be in place. Garage doors are operational at a minimum Trash from Friday night to Monday morning is backed up and smells in the hallways
        Manager

        4/20/2020

        Eastbank at Waterside
        Verified Resident 696204, thank you for your kind review; we are happy to pass along your comments to the team here at RiverVue!

        Review 15 out of 158

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