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Sunset Heights Apartments
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
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Dear Kind Resident, Thank you very much for your wonderful praise. Positive comments like these make all the work worth every penny. But more importantly your words tell us we are doing a good job which makes us feel great and encourages us to keep doing what we're doing. Thank you, Kimberly Pease, Owner & 1 of 2 Managers
Dear Resident, I do apologize but, finally the laundry room is open. I apologize that the washers are coin and the dryers are card but the new washers should be card. Maybe I should say hopefully for as long as we all have waited for any washing machines who knows. I know this and the AC, which has worked for several weeks now, (Yeah! I hope this does not Jinx anything!) have been huge inconveniences. As an apology I am giving a 10% discount off the utility bill to all west end residents. I truly am sorry you have had to endure part of the summer without AC and functioning washing machines You will see a great improvement in regards to maintenance as I have recently hired a 3rd maintenance person. Sincerely, Kimberly Pease Owner & Manager
Dear Gentle Resident, We welcome input and opinions from our residents, without it we do not know how to improve. I am sorry I have disappointed you. I am sure you have been in the office during regular hours; maybe you can understand how easy it is to get off track. Excuse notwithstanding, I should not promise to be right over. However, keep in mind that the other manager is very capable. For this reason it is not necessary for me to be there at all times. I hope you really don???t believe I disappeared for 2 days after the AC went out. I was here every night sometimes past 1 am with a continuous flow of the best vendors day and night trying to get the chiller working. It???s a shame that it could not be fixed with one phone call or a flip of a switch. Regarding the laundry room - we have two laundry facilities. I had to close the one you are referring to because people were using the machines that had ???Out of Service???. It might take another week to re-open this laundry room, the other one is open 24/7. The pool will be open no later than August 3, 2014. Our goal to continually improve the living environment of Sunset Heights is paramount. We want Sunset Heights to be a Great Place to Live! Clean, Green, Affordable and Extremely Pet Friendly, Kimberly Pease Owner and Property Manager
I do apologize for the poor service you received. Mostly I apologize for the AC people who could not get to our apartments any faster. They do show up, but sometimes it is way after hours. Yes I am updating and upgrading the property. My goal is to make Sunset Heights a better place to live. I think you have exaggerated about the water. If someone has bed bugs then they or someone brought them. If one has lots cockroaches it is often because food is left out, and if this is the case we provide, as with bedbugs, a special treatment. I also treat the neighbors. I do appreciate your comments. If you have specific requests please give me a second chance to satisfy your needs. If you have any other comments please feel free to discuss them with me. Thank you, Kimberly Pease owner and manager
Thank you! We will miss you P.
Disclaimer: Features and Amenities data have been collected from Internet users and may not be a reliable indicator of current or comprehensive features and amenities offered.
Disclaimer: Pet Policy data have been collected from Internet users and may not be a reliable indicator of current or comprehensive pet policies offered.
$864
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Studio
$769
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1 Bedroom
$1,099
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2 Bedrooms
$992
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2 Bedrooms
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Sunset Heights Apartments