The staff is great. The complex manager, Tess Shuman, has been nothing but wonderful. She is always helpful, considerate, professional, and organized. The maintenance man, Joey, is friendly and works hard. The problem is the owner. Kimberly Pease is completely unqualified to own a housing complex. She makes promises and never keeps them - like "People are on their way to fix the AC right now!" and they never show up. She obviously spends money on the grounds and painting/remodeling apartments, but then she cheaps out on maintenance concerns. Our AC has gone out roughly once a month since we moved in, and it stays off for days at a time. Looking back at other reviews, this has been an ongoing issue for years. Likewise, we have gone days at a time without water or with other obvious issues, like bugs in the apartment. Tess and Joey are the only people that make this property livable, Kimberly is the reason we cannot recommend these apartments.