Review History for anonymous

The Henderson Luxury Apartments


Review Author Icon

anonymous

Resident 2014

8/18/2014

If you don't have an 817 number, I highly recommend you look somewhere else. In order to let someone into the parking garage, they have an extremely antiquated system where you have to have an 817 number in order for your guest to call you so that you can then press 9 to let them in. I just moved in and am not from Ft. Worth, so I don't have an 817 number. They suggested I simply get a lanline, but I think that's pretty ridiculous. I don't want to (a) go through the hassle of setting it up or (b) pay an extra $10/month just to be able to let people in--especially when AMLI could simply just update their call system. They need to update the call system to allow phones with other area codes to have access--just like every other apartment that uses this system has these days. Oh also, I did try to get a google voice number, but there are no 817 numbers available. The amount of inconvenience I have to deal with (either having the guest wait on the road until a resident comes in or me physically driving down to click them in, by which time someone else has probably already let them in) each time I want to let a guest in is pretty inconsiderate. My burden to do this consistently is much higher than their burden to simply install an updated system. If you have an 817 number, great. The apartment is wonderful otherwise. However, if you don't, then I really would consider looking at other places.
    Manager

    8/20/2014

    The Henderson Luxury Apartments
    We are sorry for the inconvenience of the gate system. We are aware of the limitations and are looking for possible solutions. Any updates or changes to the gate system will be communicated with you and all the residents. Thank you for the feedback.

    Review 43 out of 83

    Share This Review

    Check Availability

    The Henderson Luxury Apartments

    March 2024

    Sun
    Mon
    Tue
    Wed
    Thu
    Fri
    Sat
    1
    2
    3
    4
    5
    6
    7
    8
    9
    10
    11
    12
    13
    14
    15
    16
    17
    18
    19
    20
    21
    22
    23
    24
    25
    26
    27
    28
    29
    30
    Beds

    0

    Baths

    0

    Share This Review