Review History for anonymous

The Henderson Luxury Apartments


Review Author Icon

anonymous

Resident 2018 - 2020

4/6/2020

This place is a nightmare. They will nickel and dime you to death. I moved in, the place had not been cleaned, literally a termite nest in the kitchen, dirt everywhere, leaves in the house. When I moved out they charged me for every nail hole in the wall and stated that I caused excessive damage to the walls (did not cause any damage to the walls other than finishing nails). They never rekeyed it before I moved in, I know this because a month after I moved in my neighbor was moving out and said, "do you want a spare key I have to your apartment, the tenant before you gave it to me." I tried the key and it worked! The fitness center had a dead animal in the wall and they refused to take the wall down so they put in air fresheners for 6 months until they just closed it indefinitely. The pool is filthy. I could go on, wouldn't recommend to anyone, considering reporting to better business bureau. I attached a list of their "cleaning requirements."
Manager

4/8/2020

The Henderson Luxury Apartments
We're disappointed to hear of the negative experience you had at our location. We work hard to provide a fantastic experience to everyone. Please contact us at (817) 885-8600 so we can work with you to make this right.

Review 30 out of 83

Share This Review

Check Availability

The Henderson Luxury Apartments

March 2024

Sun
Mon
Tue
Wed
Thu
Fri
Sat
1
2
3
4
5
6
7
8
9
10
11
12
13
14
15
16
17
18
19
20
21
22
23
24
25
26
27
28
29
30
Beds

0

Baths

0

Share This Review