Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 95.24% |
Average time to respond to reviews | 12.81 days |
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 21 |
Percentage of reviews responded to | 95.24% |
Average time to respond to reviews | 12.81 days |
Hello Verified Resident 764952, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
We appreciate all reviews, and appreciate you giving us the chance to improve by providing us with Please reach out to us at (817) 332-9900 when you can so we can address this situation directly. Thank you and have a great day. this feedback.
Verified Resident 838086, your satisfaction is our top priority. If you have any further questions, please give us a call. We're always happy to help!
Hello Verified Resident 836812, we appreciate you taking the time to leave us this feedback, your satisfaction is our top priority. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Verified Resident 823952, we are so happy to read such a great review about Trinity at Left Bank! Thank you so much again for your feedback! We hope you have a great day!
Verified Resident 823475, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better. Please contact us at (817) 332-9900 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Thank you again for taking the time to let us know how we did. We hope you have a great day!
Anonymous, thank you for your kind words and this wonderful review! We always strive to provide top quality service to every guest, and are pleased to hear that you enjoyed your experience here at Trinity at Left Bank!
We appreciate your positive review about your recent experience with us!
Verified Resident 794152, thank you for taking the time to leave us feedback about your experience with us.
Anonymous, thank you for your kind review; we are happy to pass along your comments to the team here at Trinity at Left Bank!
Hi there, I would like to get some more details about your experience with us. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (817) 332-9900. We look forward to hearing from you.
Anonymous, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Trinity at Left Bank. We sincerely thank you for the positive review, and look forward to seeing you again soon!
Ren_k579, your wonderful feedback and rating mean a lot to us. Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Hi Anonymous, thank you for taking the time to leave a review for us at Trinity at Left Bank. We're happy we could meet your expectations!
Verified Resident 792020, thank you for taking the time to leave us feedback about your experience with us. We appreciate you bringing this experience to our attention. If you are willing, please contact us at (817) 332-9900 so we can work towards a resolution. We look forward to hearing from you.
Hello Verified Resident 789914, we appreciate you taking the time to leave us this feedback.
Verified Resident 781571, we regret to hear that you had a negative experience with us, but would appreciate the chance to turn your experience around. We would like to have a better understanding about your experience. Please reach out to us at (817) 332-9900 at your earliest convenience and we will do our best to resolve this with you.
Verified Resident 778494, we really appreciate your feedback!
Hello Verified Resident 770268, we appreciate you taking the time to leave us this feedback.
Ljwjr, thank you for your kind review; we are happy to pass along your comments to the team here at Trinity at Left Bank! Thank you again for letting our team know how we did! We look forward to helping again in the future. Take care!
Hi Jodileigh1968, thank you so much for your positive comments about Trinity at Left Bank! Until the next time we meet, take care!
Paula_m145, we are so happy to read such a great review about Trinity at Left Bank! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!
Hi Chas---y_p, thank you so much for your positive comments about Trinity at Left Bank!
$1,876
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1 Bedroom
$2,755
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N/A
2 Bedrooms
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Trinity at Left Bank