The Harper Luxury Apartments
#1,960 #1 #292

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The Harper Luxury Apartments

2200 Aureum Drive, Franklin, TX 37067
(405 Reviews & Surveys)
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Floor Plans & Pricing

1 Bedroom

A2 ANSI

1 Bed, 1 Bath | 787 sq. ft.

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A4

1 Bed, 1 Bath | 962 sq. ft.

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A3

1 Bed, 1 Bath | 789 - 949 sq. ft.

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A2 ALT

1 Bed, 1 Bath | 787 - 875 sq. ft.

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A6 ALT

1 Bed, 1 Bath | 823 sq. ft.

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A8

1 Bed, 1 Bath | 891 - 904 sq. ft.

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A2

1 Bed, 1 Bath | 787 - 803 sq. ft.

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A3 ALT

1 Bed, 1 Bath | 851 sq. ft.

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A7

1 Bed, 1 Bath | 765 sq. ft.

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A1

1 Bed, 1 Bath | 708 - 725 sq. ft.

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A9

1 Bed, 1 Bath | 933 - 946 sq. ft.

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A6

1 Bed, 1 Bath | 765 - 823 sq. ft.

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A5

1 Bed, 1 Bath | 1,014 - 1,031 sq. ft.

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2 Bedrooms

B5

2 Beds, 2 Baths | 1,545 sq. ft.

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B1

2 Beds, 2 Baths | 1,083 - 1,144 sq. ft.

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B2 ANSI

2 Beds, 2 Baths | 1,298 sq. ft.

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B2

2 Beds, 2 Baths | 1,298 - 1,438 sq. ft.

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B4

2 Beds, 2 Baths | 1,248 - 1,309 sq. ft.

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B3

2 Beds, 2 Baths | 1,480 - 1,543 sq. ft.

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Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A
A

Renter Ratings

A

Review Ratings

Noise

4.1

Grounds

4.3

Safety

4.2

Office Staff

4.1

Maintenance

4.6

Neighborhood

4.5

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

A-

Number of reviews in the past 365 days

26

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B

Average time to respond to reviews

12 days

View Community Timeline
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The Harper Luxury Apartments Reviews

(49)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Updated Review

Review Author Icon

Resident 1169051

Verified Resident 2023 - 2024

1/2/2024

This has been the best apartment community I've rented with. The team is kind and professional. The amenities are always clean and kept in superb condition. They host fun events every month like food trucks night, pancakes and pajamas. I love how close everything is… See More >
Manager

1/5/2024

The Harper Luxury Apartments
We're delighted to be the best apartment community you have experienced, and we appreciate your kind words about our team, amenities, and events. Our ideal location and positive atmosphere are important to us. If you have more feedback or need assistance, feel free to visit or contact our team. Thank you for making your home!
Review Author Icon

Resident 1210176

Verified Resident 2023

12/20/2023

Despite only moving in recently, the experience has been overall great. Moving in was easy, filing the paperwork was nice and streamlined. The amenities are great to have. And the indoor walkways are nice and help with keeping dirt/debris outside of our apartment. Would recommend… See More >
    Manager

    12/22/2023

    The Harper Luxury Apartments
    We're delighted to hear that your recent move-in experience was seamless and that you appreciate the streamlined paperwork and amenities. We value your recommendation and are here to assist you with anything you may need.

    Updated Review

    Review Author Icon

    Resident 1056778

    Verified Resident 2022 - 2023

    11/20/2023

    Luxury decor and endless comfortable common areas with many gorgeous meeting rooms span two levels. The meeting rooms are practically soundproof. All this is open 24 hours to residents. This is a very nice and luxe thing. The pool is open from 10 AM to… See More >
      Manager

      11/22/2023

      The Harper Luxury Apartments
      We're thrilled to know that you're enjoying the luxury decor and comfortable common areas in our community. Your positive comments about the meeting rooms, pool, and the overall atmosphere are truly appreciated. If there's anything specific you love or any concerns you'd like to address, please feel free to contact our front office.
      Review Author Icon

      Resident 1197573

      Verified Resident 2023

      11/8/2023

      Communication not optimal. Property management seems to be under resourced or ineffective. Customer service and quality don't appear to be paramount objectives.multiple instances of feedback, suggestions or requests have not been responded to and simple communication expectations were not met.

        Manager

        11/17/2023

        The Harper Luxury Apartments
        We appreciate your feedback and apologize for any communication lapses. We're committed to improving our services and welcome any suggestions you may have. Please don't hesitate to reach out to our team directly so we can address your concerns and enhance your living experience.
        Review Author Icon

        Resident 1194352

        Verified Resident 2023

        10/30/2023

        I've only lived here a few weeks but things are ok. Very clean apartment good maintenance service when needed. Looks like I moved in with a lot of employee changes.I will see where this leads to, not sure what the future holds for me here… See More >
          Manager

          11/7/2023

          The Harper Luxury Apartments
          Hello and thank you for your feedback after a few weeks in our community. We are glad that you find our maintenance team responsive and thorough and hope you will be happy here for a long time to come!
          Review Author Icon

          Resident 1187357

          Verified Resident 2023

          10/6/2023

          So far this community has been wonderful! I've felt safe, met a-lot of nice neighbors, and love the facilities! However, I know that people have been having issues with the apartment/management, so I'm curious to know why that is.

            Manager

            10/10/2023

            The Harper Luxury Apartments
            We appreciate your positive feedback about your experience in our community. It's great to hear that you've felt at ease here and met some of your wonderful neighbors. We're always open to addressing any concerns and continuously improving our services. Feel free to reach out if you have any questions or need assistance.
            Review Author Icon

            Resident 1186640

            Verified Resident 2022 - 2023

            10/4/2023

            This apartment complex is new which has its challenging moments at time. My husband and I love the grounds and our apartment. What we don't love is the ever changing rules. Heads up this one makes me sad you can't have a welcome mat… See More >
              Manager

              10/7/2023

              The Harper Luxury Apartments
              We appreciate your feedback about our community and are pleased to hear that you love our beautiful atmosphere. Our policies are designed with the comfort and convenience of our residents in mind, and we assure you that your perspective is important to us. Thank you for renewing your lease, and we'll work on improving to make your experience even better.
              Review Author Icon

              Resident 1182469

              Verified Resident 2023

              9/20/2023

              The Harper is a great place to live. It's clean, quiet, and centrally located. The staff are very attentive and responsive. This move was one of the easiest I've done. I would highly recommend moving here.

                Manager

                9/22/2023

                The Harper Luxury Apartments
                We greatly appreciate your positive feedback about our community. Our staff takes pride in being attentive and responsive, and we're delighted that your move was smooth and easy. Thank you for recommending us as a great place to live. Your satisfaction is our goal, and we look forward to continuing to provide a wonderful living experience.
                Review Author Icon

                Resident 1179312

                Verified ProspectVisited 2023

                9/11/2023

                If you have children, you should look elsewhere... they do not welcome children; they don't even allow children to hangout/play in the clubhouse or pool unless they are 18 or older (adults). The office staff also seems disorganized or maybe they work on commission? Other… See More >
                  Manager

                  9/22/2023

                  The Harper Luxury Apartments
                  We regret any inconvenience you've faced regarding our policies in common areas, which have been adopted for the well-being of all our residents. We're pleased to hear that you find our apartments spacious and well-designed, and we're here to assist with any other concerns or suggestions you may have. Please feel free to reach out if you would like to discuss this in greater detail. Thank you.
                  Review Author Icon

                  anonymous

                  Resident 2022 - 2023

                  9/10/2023

                  Worst place I lived in

                  The management here are disgusting. This was the worst community apartment place I’ve ever lived in. I will not be renewing my lease here. I had better service from a 2.5 star hotel than the management here.… See More >
                    Manager

                    9/15/2023

                    The Harper Luxury Apartments
                    We are sorry to hear that you've had a less than satisfactory experience in our community. We strive to prioritize your comfort and satisfaction in everything we do, so we are disheartened by your feedback. Please call or come by our office so we can connect with you, gather more details, and work to turn your experience around. Thank you.

                    Updated Review

                    Review Author Icon

                    Resident 1169780

                    Verified Resident 2023

                    8/28/2023

                    Friendly, helpful staff, great location, excellent floor plan, superior security and well maintained grounds. The mail and package rooms are 5star quality and the pool area is maintained to perfection.

                      Manager

                      8/31/2023

                      The Harper Luxury Apartments
                      Wow, we are delighted that you are enjoying your well-thought-out apartment and our gorgeous pool. Thank you for reaching out with your compliments for our community.

                      Updated Review

                      Review Author Icon

                      Resident 1051830

                      Verified Resident 2022 - 2023

                      8/18/2023

                      It is a very nice complex but the management company can do better. Cars (including mine) have been broken into left and right. There are no security cameras of any kind. Hallways are dirty and an elevator has been out for over 2 months.

                        Manager

                        9/13/2023

                        The Harper Luxury Apartments
                        Thank you for contacting us about this incident. We understand your anxiety and would like to speak with you directly about how we might restore your confidence in our community. When you have a moment, please call or come by our office. We look forward to addressing your concerns.

                        Updated Review

                        Review Author Icon

                        Resident 1138515

                        Verified Resident 2023

                        8/9/2023

                        The apartment itself is very nice. There are no "views" other than the pool, parking lots, Or construction next door. This is a good community for those looking for a solitary environment. No community "feel" here. So it may be perfect for some people.… See More >
                          Manager

                          2/2/2024

                          The Harper Luxury Apartments
                          Thank you for your favorable review. We are glad to hear that you have been enjoying your home, but we want to learn more on how we might uplift your experience and make our community feel more welcoming. Please call or come by our office at your convenience so we may address your concerns.
                          Review Author Icon

                          Resident 1160193

                          Verified ProspectVisited 2023

                          7/17/2023

                          We liked that the apartments and amenities were very well -thought- out and many resident needs anticipated. The community is less than two years old, so everything is new! The staff have been excellent as well!

                            Manager

                            7/20/2023

                            The Harper Luxury Apartments
                            Hello there! Thank you for your review and interest in our community. Our team is wonderful and here if you have any additional questions.

                            Updated Review

                            Review Author Icon

                            Resident 1041175

                            Verified Resident 2023

                            7/15/2023

                            Generally ok. Lots of leniency about community rules. inconsistent trash pickup. Dog feces pickup and smoking on the premises not managed well. Lots of maintenance staff turnover. Can hear neighbors through the walls and ceilings.

                              Manager

                              7/29/2023

                              The Harper Luxury Apartments
                              Thank you for taking the time to share your concerns with us. We are sorry to hear that the cleanliness of our community and noise disturbances have affected your satisfaction. Please call or come by our office so we may learn more and work to uplift your time with us. We look forward to hearing from you.
                              Review Author Icon

                              Resident 1156543

                              Verified Resident 2023

                              7/5/2023

                              The move in process was effortless and timely. I received everything I needed and felt like it was an easy, clear and positive process from the start. All of my experience with the staff members were extremely helpful and happy.

                                Manager

                                7/8/2023

                                The Harper Luxury Apartments
                                We appreciate your comments regarding our helpful team. We work hard to make our application and the move-in process seamless for our residents. Thank you for your review.
                                Review Author Icon

                                Resident 1156443

                                Verified ProspectVisited 2023

                                7/5/2023

                                Maggie and Cheree were extremely helpful and courteous. Their attitude and presentation were a big part in continuing to look into the apartments. They went above and beyond to help us find the right place as we were undecisive and wanted to be sure that… See More >
                                  Manager

                                  7/8/2023

                                  The Harper Luxury Apartments
                                  We are so glad you decided to make our community your new home. Maggie and Cheree are dedicated to our residents and we are glad they were able to help you find the perfect fit for your needs. Thank you!
                                  Review Author Icon

                                  Resident 1151563

                                  Verified Resident 2023

                                  6/19/2023

                                  I like the apartment community for its various floor plans that can suite for different people. The website was helpful with all the information needed such as price, location,floor, software etc. Staffs (olivia & brittany) were very calm and help me with my move. I… See More >
                                    Manager

                                    6/21/2023

                                    The Harper Luxury Apartments
                                    Welcome to our community! We understand that moving can be stressful, so we are thrilled that Olivia and Brittany made this process as smooth as possible. If you need anything as you get settled into your new home, please get in touch with our team.
                                    Review Author Icon

                                    Resident 1149662

                                    Verified Resident 2023

                                    6/12/2023

                                    The community is very clean and the staff are very friendly and helpful. The maintenance staff are great and they clean up after themselves and they come to do the work in a timely manner. The whole moving process was very easy and they had… See More >
                                      Manager

                                      6/14/2023

                                      The Harper Luxury Apartments
                                      Thank you for making your home with us! We are delighted to hear how pleased you are with our team's prompt and attentive service that assisted with your transition into our community. We look forward to assisting you in the future.
                                      Review Author Icon

                                      Resident 1138899

                                      Verified ProspectVisited 2023

                                      5/8/2023

                                      The leasing agent was very professional and went above and beyond to provide detailed information in response to my questions. I came in to look at one particular floor plan, but because of her helpful input, left renting another one that suits my needs far… See More >
                                        Manager

                                        5/11/2023

                                        The Harper Luxury Apartments
                                        Hello there. Thank you for choosing our wonderful community for your next home! We are glad you found the perfect apartment for your needs. Our team is top-notch!
                                        Review Author Icon

                                        Resident 1122235

                                        Verified Resident 2023

                                        3/15/2023

                                        It's been a smooth, easy process. Staff is great and kind. They respond quickly. Had great reviews. Beautiful apartments. Neighborhood is outstanding! Just overall a great experience so far. I personally will be recommending it to others.

                                          Manager

                                          3/21/2023

                                          The Harper Luxury Apartments
                                          We are delighted that our community is the perfect fit for you. Our team is awesome and here if you need anything. Thank you for your recommendation!
                                          Review Author Icon

                                          anonymous

                                          Resident 2022 - 2023

                                          3/15/2023

                                          Bad management

                                          Hi, I’ve moved in to Harper July 2022 whilst construction still ongoing. Nice apartment with friendly people. Due to the ample parking available at that point and with construction ongoing, residents could park at any of the open sports on premises. There was no communication… See More >
                                            Manager

                                            3/22/2023

                                            The Harper Luxury Apartments
                                            Hello there. Your feedback and satisfaction in our community are so important to us. We will pass on your comments to the appropriate team member. Our goal is clear communication and exceptional service. Please call or come by our office if there is anything we can do for you.

                                            Updated Review

                                            Review Author Icon

                                            Resident 421538

                                            Verified Resident 2022 - 2023

                                            3/13/2023

                                            This has been an amazing community to live in for the past year! We just renewed our lease. Management is so helpful and they do take care of your concerns quickly. My wife and I love living here! You should definitely check this place out!

                                            Manager

                                            3/16/2023

                                            The Harper Luxury Apartments
                                            Your recommendation is music to our ears. Thank you for the review! We are thrilled you and your wife are so happy in our community and with our team.
                                            Review Author Icon

                                            Resident 1118681

                                            Verified ProspectVisited 2023

                                            3/6/2023

                                            This community if gorgeous! The amenities are thoughtful. The decor is well-appointed. Olivia, the leasing agent is kind, patient, and knowledgeable. The location is very close to several restaurants and Publix.

                                              Manager

                                              3/9/2023

                                              The Harper Luxury Apartments
                                              Your 5-star review is music to our ears. We are thrilled Olivia was able to help you and that you were so pleased with our community. Our amenities and location are second to none.
                                              Review Author Icon

                                              Resident 1118638

                                              Verified ProspectVisited 2023

                                              3/6/2023

                                              Perfect tour and beautiful location. Olivia the Leasing associate was very well prepared and very informative. She Called us back to follow up and see if we had any questions. We Loved the community. We will apply.

                                                Manager

                                                3/9/2023

                                                The Harper Luxury Apartments
                                                Thank you for your review and interest in our community! Olivia and our attentive team are top-notch professionals. Please let us know if there is anything we can do to help.

                                                Features & Amenities

                                                Laundry
                                                • In-Unit Washer/Dryer
                                                Parking
                                                • Garage
                                                Pets
                                                • Cats Allowed
                                                  Restrictions: Breed restrictions apply. Pet Limit: 2. Comments: Fee: $350 for 1 pet / $500 for 2 pets . Deposit: $0, Rent: $25 per pet
                                                  Less Info
                                                  More Info
                                                • Dogs Allowed
                                                  Restrictions: Breed restrictions apply. Pet Limit: 2. Comments: Fee: $350 for 1 pet / $500 for 2 pets . Deposit: $0, Rent: $25 per pet
                                                  Less Info
                                                  More Info
                                                Other
                                                • 2" Wood-like Blinds
                                                • Built-in Microwaves
                                                • Business Center
                                                • Ceiling Fans in Bedrooms and Living Room
                                                • Clubhouse
                                                • Dog Park
                                                • Elevator
                                                • Fenced Metal Railing Yards
                                                • Fitness Center
                                                • Hardwood Flooring
                                                • High Ceilings
                                                • Linen Closets
                                                • Multi Cycle Dishwasher
                                                • On-Site Maintenance
                                                • Park with Walking Paths
                                                • Pool
                                                • Premium Carpet
                                                • Private Balcony
                                                • Quality Landscaping
                                                • Recessed and Pendant Lighting
                                                • Spacious Closets with Shoe Shelves
                                                • Valet Trash Service
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                                                Leasing

                                                The Harper Luxury Apartments
                                                Show Less

                                                Office Hours

                                                • Sunday: 01:00 PM - 05:00 PM
                                                • Monday - Friday: 09:00 AM - 06:00 PM
                                                • Saturday: 10:00 AM - 05:00 PM
                                                This community is managed by

                                                Embrey Management

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                                                Questions & Answers (0)

                                                Frequently Asked

                                                How is The Harper Luxury Apartments Rated?
                                                Based on 405 number of votes by renters, The Harper Luxury Apartments is currently rated 4.5 out of 5 stars.
                                                How satisfied are residents with the upkeep and overall appearance of the grounds at The Harper Luxury Apartments?
                                                The Harper Luxury Apartments is rated 4.3/5 stars in our renters grounds survey, which is considered good. The grounds are generally well maintained and attractive.
                                                How effective was the maintenance team when resolving your problem?
                                                The Harper Luxury Apartments is rated 4.6/5 stars in our renters maintenance survey, which is considered excellent. The maintenance team is very responsive and effective in addressing issues.
                                                What are noise levels like at The Harper Luxury Apartments?
                                                The Harper Luxury Apartments is rated 4.1/5 stars in our renters noise survey, which is considered good. The noise level is generally tolerable, with occasional disruptions.
                                                How safe is The Harper Luxury Apartments?
                                                The Harper Luxury Apartments is rated 4.2/5 stars in our renters safety survey, which is considered good. The complex is generally safe, with occasional minor safety concerns.
                                                How satisfied are residents with the neighborhood?
                                                The Harper Luxury Apartments is rated 4.5/5 stars in our renters neighborhood survey, which is considered excellent. The complex is located in a very desirable and safe neighborhood with convenient access to local attractions and services.
                                                How satisfied are residents with the staff at The Harper Luxury Apartments?
                                                The Harper Luxury Apartments is rated 4.1/5 stars in our renters staff survey, which is considered good. The staff is generally helpful and responsive, with occasional lapses.
                                                How often does management engage with reviews?
                                                Managers have responded to 100% of their community reviews in the past year.
                                                How quickly does management engage with reviews?
                                                Managers have replied within 12 days to their community reviews in the past year.
                                                Who manages The Harper Luxury Apartments?
                                                Embrey Management
                                                What is the pet policy at The Harper Luxury Apartments?
                                                Cats Allowed
                                                Restrictions: Breed restrictions apply
                                                Pet Limit: 2
                                                Comments: Fee: $350 for 1 pet / $500 for 2 pets . Deposit: $0, Rent: $25 per pet
                                                Dogs Allowed
                                                Restrictions: Breed restrictions apply
                                                Pet Limit: 2
                                                Comments: Fee: $350 for 1 pet / $500 for 2 pets . Deposit: $0, Rent: $25 per pet
                                                What types of floor plans are available?
                                                1 Bed, 1 Bath
                                                2 Beds, 2 Baths

                                                Contact Property

                                                The Harper Luxury Apartments

                                                March 2024

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                                                Beds

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                                                Baths

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                                                The Harper Luxury Apartments is a 708 - 1,545 sq. ft. apartment in Franklin in zip code 37067. This community has a 1 - 2 Beds, 1 - 2 Baths Nearby cities include sunnyide, Franklin, Nolensville, Brentwood, and Thompson's Station.

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