Review History for anonymous

Cypress Lake at Stonebriar


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anonymous

Resident ā€¢ 2018

8/12/2018

This place is a gross. It's been a month we moved here since then we haven't slept good coz of roaches. You see roaches everywhere, even inside freeze & outlets. Damn, I will never recommend this place. Talking about customer service, is more worse, horrible. Regretting moving here. Please think before you move here.
    Manager

    8/15/2018

    Cypress Lake at Stonebriar
    Hello, I am sorry to see your review! I investigated your comments here, and see that we do have you scheduled for treatment with our professional pest control partner. The high heat and moisture in Frisco this time of year is conducive to pests, and if the treatment from the pest control professional is not successful to your liking, we can have them attempt other methods of removal. We want you to be happy and comfortable in your home, and to love where you live. We are committed to providing you with an excellent living experience and I would be happy to speak with you directly at your convenience. Thank you, Matt Bernstein Customer Service Manager Gaines Investment Trust 858-617-0884

    Review 39 out of 285

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    Cypress Lake at Stonebriar

    March 2024

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