This place is a gross. It's been a month we moved here since then we haven't slept good coz of roaches. You see roaches everywhere, even inside freeze & outlets. Damn, I will never recommend this place. Talking about customer service, is more worse, horrible. Regretting moving here. Please think before you move here.
Manager
8/15/2018
Cypress Lake at Stonebriar
Hello,
I am sorry to see your review! I investigated your comments here, and see that we do have you scheduled for treatment with our professional pest control partner. The high heat and moisture in Frisco this time of year is conducive to pests, and if the treatment from the pest control professional is not successful to your liking, we can have them attempt other methods of removal.
We want you to be happy and comfortable in your home, and to love where you live. We are committed to providing you with an excellent living experience and I would be happy to speak with you directly at your convenience.
Thank you,
Matt Bernstein
Customer Service Manager
Gaines Investment Trust
858-617-0884