Cheaply built complex. Add that to the age of the complex and building quality and it's not worth the rent amount. I chose it for location, but there's so many "racers" in the area that it's not worth it.
Manager
10/26/2021
MAA Starwood
Hello, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to work towards a resolution and take your time seriously, so if you are willing, please reach out to our customer care line at ResidentCare@maac.com. We will respond to your inquiry within 48 business hours. Thank you.
1 Previous Review
Previous Review
Resident 887550
Verified Resident • 2021
3/24/2021
Accidentally found out we're under new management (which should be sent to us), now on 4th attempt to fix an ice maker, not pleased with responses from new mgr and haven't heard back from my message for MAA office in FL. I LOVED this property and previous manager...considering legal options. This isn't an all bills paid complex. I pay over $1400/mth for a 1 bedrm...keep looking if you're in the market. Find a complex with CWS...awesome mgmt and maintenance crew!
Manager
3/25/2021
MAA Starwood
We are disappointed to hear that you did not have a more positive experience with us at La Valencia at Starwood. We would like to have a better understanding about your experience. Please reach out to us at ResidentCare@maac.com at your earliest convenience and allow us 48 business hours for a response. We appreciate your feedback.