Review History for anonymous

Riverhill Apartments


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anonymous

Resident 2017 - 2019

9/1/2019

OK I say DO NOT MOVE HERE! I have been here almost three years due to it just being hard to try to find another place but will say I WILL BE MOVING THIS TIME! The reply here from Riverhill is always " we were under a different owner and now under new" don't let that fool you. They do not answer the phone in the office which makes it so that if there is a concern you will need to get there before they close, also they all go to lunch together even if there are two or three people working so if you want to use the computer you might as well forget that too, they will charge you for things even if you show proof of what they are asking for, trash is always left out and nothing done about it, I told them about roaches and was told they are water bugs...nope, roaches, you pay for pest control and they don't spray the entire apartment only doors going outside ( waist of money) you are charged for trash removal when the trash company will leave trash out for the animals to get and attract rats which we have, trash compactor that we pay towards is over flowing again, causing RATS, all the money they get from us for trash removal and they can not keep the compactor area cleaned up, gates are always open/broken, pools are NEVER CLEAN, you can swim in dirty water, they go up on rent every year regardless so they eventually make it so you have to move out becuase of high rent, OH if you do move here ( you are just asking for punishment if you do move here) keep all water bills the first month and on becuase when you move out they will hit you with over $200 in water fees and they will tell you that you did not pay water the first two months. Let me tell you that it is a horrible place to live. I have met three people the first two years here that moved out due to all that I am telling you here and they all were hit with the high water bill. RATS, ROACHES, OFFICE CLOSURE, GATES BROKEN, NO COMMUNICATION FROM OFFICE AND LACK OF COMMUNICATION FROM OFFICE, OVERAGE CHARGES IN YOUR RENT BILL! DO NOT MOVE HERE!!!
    Manager

    9/13/2019

    Riverhill Apartments
    Joy, Thank you for bringing these concerns up to us. I know Sheree has been in touch with you to help address. If you feel we have delivered improved customer service we would invite you to update your review or remove it. Sincerely, Riverhill Ownership

    Review 19 out of 159

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    Riverhill Apartments

    March 2024

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