Review History for Noname2018

Vue 360 Apartments


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Noname2018

Resident 2018

4/6/2018

When I first moved in, my leasing agent was very helpful with helping me locate the apartment i wanted. On my move in day, the home looked great but I was unable to move in right away due to scheduling movers. Once I finally was able to move in... that's when I actually noticed all the errors in the home. However I'm really not that fussy enough to have contacted the office as they were minor things. This is not my complaint bit should be a consideration for future residents. My profession is directly correlated to the apartment industry so my expectations would be that I hope I would be treated as a resident in the same respect and manner of which I would treat my residents. Thus, I am wrong. I will not go into every detail for privacy purposes but I will advise anyone looking into this community not to have high expectations. I have been in the property management industry for 9 years and the manner of which I have recently been treated ... in only my 4th month of my lease contract... has been very disappointing. As I read over the reviews left by current/previous/ and potential residents on their Google page, Management seems to be more deflective than trying to understand where they might have made an error and apologize for it. Afterall, customer service should be the highest priority. In my recent conversation with the manager, -----, she didn't apologize once where fault was proven. I realize managing over 350 units is a lot of work but if you don't want to be in the industry then why not respectfully remove themselves? This saddens me to leave a poor review but it saddens me more to live in a community with a maintenance and management team with little care. Final thoughts: you will be smiled at and treated respectfully in the beginning but not in the duration. Hopefully I will be proven wrong through the remaining time of my lease. Ps: Owners should take down cameras that don't function. Look into recent lawsuits.

    Review 18 out of 161

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    Vue 360 Apartments

    March 2024

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