Management steals.
They've made a $1,065 UNAUTHORIZED transaction from my bank account and have been in no hurry to correct it.
They knew about the error a day before it hit my account but did not notify me. This is illegal. Instead, I learned about their error when I was embarrassed and humiliated with a declined debit card transaction.
Hell, it was like pulling teeth to reach anyone to even discuss and when I did reach someone she was beyond rude. I learned later that she was the one that made the error.
Meanwhile, here I sit on day three watching my account go further and further overdrawn. I'm watching auto-drafts being rejected and the services connected to those auto-drafts being suspended. I'm incurring NSFs. I'm missing work to deal with all of this. I've had to cancel multiple commitments.
All they can say? - "we're working on it." It's been four days. I know for a fact that it doesn't take four days to reverse charges.
To top it all off, they are now doubting my accumulated fees and expenses even with my documented proof.
Have they offered anything to compensate for my inconvenience?! - not one dime. Not one dime for the work I've missed, the embarrassment I've experienced and the stress I've suffered.
I've now had to involve my attorney because of the mess they've created of my finances. This was theft.