Review History for Butterfly007

Ranch View Townhomes


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Butterfly007

prospectiveVisited 2014

12/9/2014

Went there on a Saturday morning. A young girl named Lindsay was in the office. I told her I was there to see about getting an apartment. She was cordial, but, seemed a little flustered (not professional at all). She had just shown to 2 other people before my time. When she finally got to me, she started pulling out ALL these papers then she said okay, here you go. REALLY! I then said "Can I see the apartment?" She paused for a minute then said "Sure." We left the office, she was walking super fast! Not one time did she say ANYTHING to me or about Ranchview, buildings, amenities, etc., while we were walking. She stayed in front of me at ALL times. Once we got to the apartment, she opened the door and said "THIS IS IT." Not one time did she show me around (just stood there while I looked), then she & I went upstairs (she again stood there while "I" looked around) nor did she say anything about the apartment. I've looked at many apartments and they show you around excited (like they really want you to be apart of their community - NOT Lindsay), they take you to every room and say something (like nice ceiling fans in every room, large walk in closets, ice makers, dishwasher, new rain shower heads in the baths, etc., etc.). There was trash in front of one of the apartment doors & I asked IF someone comes by to collect the trash and she said "No, you have to take it to the dumpster." Hmmm, imagine that. So, I said "Is this (referring to the trash sitting in front of an apartment) acceptable????" She just said "No." Guess she didn't care. Also, looked like the maintenance guys had been painting. The boards around the doorway were supposed to be white but were green/blue all over like they didn't care about the facing being white. MESSY. Not sure IF the managers or owners are aware, but, they need to be. They should get out of the office & take a walk around the complex to actually see for themselves what the maintenance is doing or have done, make sure no tenants are leaving trash (that's nasty plus it causes bugs), check to see if tenants are happy, IF not, see if they can fix the problems. So this has left a bad taste and not sure IF I want to have managers that act like Lindsay did. So, hope they see these reviews and make some changes because this is a reflections of management.

    Review 5 out of 26

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