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Fossil Hill Apartments

 
 
 
 
 
 

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Resident 2017 - 2019 Not Recommended
Reviewed 03/12/2019
Where to start ?? They say they're closing early at 2. Then close earlier without telling anyone at 1230. Don't clean the grounds. Carpet and paint contractors park in our spots so we have to risk our cars being towed. Don't keep up the pools. Dumpsters almost always full/overflowing and have trash around the. Randomly change how to pay rent online with ZERO warning. And maintenance requests take a long time to get completed (longer than it should!!!)
Fossil Hill Apartments Manager03/29/2019

We're sorry you're having a negative experience but I did want to see if you could please stop by the office so that we can clear some of these issues up. First our office does not close early our hours are Mon-Fri 9-6 sat 10-5. As for our pools they have and will always be cleaned and kept up as the city does inspections throughout the year and that has never been an issue. Our dumpsters are normally a little heavy on Mondays from the weekend but have never been overflowed as our maintenance team spreads the trash out evenly every Monday. Our maintenance staff walks grounds 3 times a day for trash in our community As well. Also in regards to work orders they are done within 24-48 hours unless they need to be contracted out but we would give notice of that. As how the rent should be paid we have sent several notices to advise everyone of the new system to pay online but paying in office or mailing with check or certified funds has never changed. So again as this is anonymous I would love to speak with you in person to get all your concerns taken care of. [email protected]

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