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lmart45 • Resident 2016 - 2017 Not Recommended
Reviewed 10/26/2017
BE WARNED! The management at this complex are some of the most incompetent people I have ever dealt with. If you talk with the management make SURE to get everything in writing they like to go back and deny what was said verbally . Also they seemed concerned with any issues you bring, but never do anything. DO NOT bring a pet to this place unless you are fine with paying $1000 in various fees after you move out, regardless of the condition of your apartment! Upon moving out we were hit with fees totaling over $700, in a final bill which we never received and didn't find out about until they forwarded the account to collections with no other attempt to contact us. One of the fees they decided to charge was for the carpet replacement. When for the 2 yrs I was there, EVERY neighbor that moved out had their carpet replaced, so either they stuck us with the cost or they are charging everyone to replace the carpet and save themselves some money. Even though we liked the apt and the locate I would not recommend moving here.
Ranch at Fossil Creek Manager10/27/2017

We pride ourselves on providing exceptional service, so we are disappointed to hear that your visit with us was anything less than satisfactory. Please reach out to us so we can work towards a resolution. Thanks again for bringing this to our attention. We hope to hear from you soon. All the best, Ranch at Fossil Creek (817) 577-0707

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