#4,690 #104 #721

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1711 Caroline

1711 Caroline Street, Houston, TX 77002
(154 Reviews & Surveys)
$1,670 - $3,140/mo

Move-In Specials

One bedrooms starting at $1699 - Get up to One Month Free Lease Today ! 1711 Caroline Apartments has all of the luxury amenities you need. A shimmeri...

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Floor Plans & Pricing

1 Bedroom

A4

1 Bed, 1 Bath | 744 sq. ft.

$1,675 - $1,925

4 Available Units

See Floor Plan Details

A2.2

1 Bed, 1 Bath | 809 sq. ft.

$1,835 - $2,055

4 Available Units

See Floor Plan Details

A2

1 Bed, 1 Bath | 722 sq. ft.

$1,680 - $1,880

3 Available Units

See Floor Plan Details

A9

1 Bed, 1 Bath | 960 sq. ft.

$2,135 - $2,335

2 Available Units

See Floor Plan Details

A3

1 Bed, 1 Bath | 721 sq. ft.

$1,670 - $1,870

1 Available Unit

See Floor Plan Details

A8

1 Bed, 1 Bath | 860 sq. ft.

$1,820 - $2,020

1 Available Unit

See Floor Plan Details

A5.2

1 Bed, 1 Bath | 860 sq. ft.

$1,945 - $2,145

1 Available Unit

See Floor Plan Details

A5

1 Bed, 1 Bath | 778 sq. ft.

See Floor Plan Details

A5.1

1 Bed, 1 Bath | 758 sq. ft.

See Floor Plan Details

A2.1

1 Bed, 1 Bath | 716 sq. ft.

See Floor Plan Details

A6

1 Bed, 1 Bath | 800 sq. ft.

See Floor Plan Details

A2.3

1 Bed, 1 Bath | 794 sq. ft.

See Floor Plan Details

A1

1 Bed, 1 Bath | 693 sq. ft.

See Floor Plan Details

E1

1 Bed, 1 Bath | 557 sq. ft.

See Floor Plan Details

E2

1 Bed, 1 Bath | 557 sq. ft.

See Floor Plan Details

A7

1 Bed, 1 Bath | 796 sq. ft.

See Floor Plan Details

2 Bedrooms

B3.1

2 Beds, 2 Baths | 1,260 sq. ft.

$2,470 - $3,140

10 Available Units

See Floor Plan Details

B1

2 Beds, 2 Baths | 1,177 sq. ft.

$2,375 - $2,965

5 Available Units

See Floor Plan Details

B2

2 Beds, 2 Baths | 1,237 sq. ft.

$2,755 - $3,120

5 Available Units

See Floor Plan Details

B3

2 Beds, 2 Baths | 1,249 sq. ft.

$2,695 - $3,010

2 Available Units

See Floor Plan Details

B2.1

2 Beds, 2 Baths | 1,245 sq. ft.

See Floor Plan Details

Disclaimer: Special, prices and availabilities subject to change.

epIQ Ratings

What is epIQ?

The epIQ Index gives you an accurate and authentic understanding of what life at a community is like prior to signing a lease, using a familiar letter grade & report card format.

epIQ Report Card

In partnership with SatisFacts™

Community epIQ Grade

A-
A-

Renter Ratings

A

Review Ratings

Noise

3.3

Grounds

3.7

Safety

3.3

Office Staff

3.6

Maintenance

3.7

Neighborhood

3.7

Survey Ratings

SatisFacts™ Tour Survey

SatisFacts™ Move-In Survey

SatisFacts™ Maintenance Survey

SatisFacts™ Renewal Survey

Review Count

B

Number of reviews in the past 365 days

7

Manager’s Review Engagement

A+

Percentage of reviews responded to

100.00%

Manager’s Review Reply Time

B+

Average time to respond to reviews

8.29 days

View Community Timeline
View Community Timeline

1711 Caroline Reviews

(53)
Verified
Reviews with the Verified Badge are from residents or prospects surveyed directly from SatisFacts™ at the community, ensuring reviews are from real residents or prospects!

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Review Author Icon

Resident 1208718

Verified Resident 2023

12/15/2023

Great location, great amenities, absolutely love the scenery and the staff is very professional. This community has parking, 24hr surveillance and a host of amenities that will satisfy all of your needs of settling in your new apartment. The location is key right the heart… See More>
    Manager

    12/23/2023

    1711 Caroline
    Thank you for taking the time to let us know how we did. If you need anything from us, please feel free to stop by. We're always happy to help!
    Review Author Icon

    Resident 1187159

    Verified Resident 2023

    10/5/2023

    Very clean, great leasing staff to work with, pet friendly and easy application process. So far I have no complaints other than the elevators are really slow but I blame that on the amount of Airbnb guests that come and do at the same time.

      Manager

      10/6/2023

      1711 Caroline
      Thank you so much for taking the time to leave your feedback. We appreciate the kinds words. Welcome to the community!
      Review Author Icon

      anonymous

      Resident 2022 - 2023

      9/14/2023

      Hello I stay here for 2 years. I written review as my assignment of 1711. Elevator work only 20% of the time currently they are not working with key fob. Your car could be stole or tow from the property they don't have any problems… See More>
        Manager

        9/21/2023

        1711 Caroline
        Thank you for taking the time to let us know about your experience. We are disappointed to hear that you are dissatisfied with your stay here. We appreciate your feedback as we always looking for ways to improve. If you would like to discuss your concerns please contact us 713-807-1711 or 1711caroline@americancommunities.com.
        Review Author Icon

        anonymous

        Resident 2022 - 2023

        9/11/2023

        Terrible experience

        I was a co-signer and a guarantor for the apartment leased by my brother and his family. After leasing the apartment for less than 6 months they had to leave unexpectedly abroad due to family emergency. There were no attempts to understand the situation from… See More>
          Manager

          9/21/2023

          1711 Caroline
          Hi there, I believe you left comments for the wrong property. We do not have anyone here named Josh Allen nor do we have any knowledge of this incident. If there is anything that we can help you with please contact us at 1711caroline@americancommunities.com.
          Review Author Icon

          Resident 1171420

          Verified Resident 2023

          8/18/2023

          From asking questions, submitting my application the process with seamless I couldn't be more pleased with the outcome. Sunell and latasha were amazing to work with. I so happy to be a member of this community

            Manager

            8/18/2023

            1711 Caroline
            Thank you for taking the time to let us know how we did. We are happy to hear that we provided you with such great service. If you need anything from us, please feel free to stop by. We're always happy to help!
            Review Author Icon

            Resident 1153981

            Verified Resident 2023

            6/26/2023

            I love to leave here, only thing is hard is to have the keyfob to acces to the garage and main building entrance, I will love to have a personal code to press on the pin path when I don't have my keyfob on me.

              Manager

              7/25/2023

              1711 Caroline
              Hello, Thank you so much for your feedback. We are so happy to hear that you love it here! Feel free to contact us in leasing office, we may have a second option for you to enter the building.
              Review Author Icon

              Resident 1153147

              Verified Resident 2023

              6/23/2023

              From start to finish smooth process. I moved here from Florida and I received top tier customer service. The building is taking good care of and the staff is amazing. When I arrived everything was ready to go.

                Manager

                6/26/2023

                1711 Caroline
                Thank you so much for taking the time to leave a review. We appreciate the kinds words. Welcome to the community!
                Review Author Icon

                Resident 1131327

                Verified Resident 2023

                4/13/2023

                Very cramped and tiny apartments the one bedroom has no doors living room is small rooms aren't that clean no privacy on balcony apartment floor plan is horrible wish I didn't rent here but will make the best

                  Manager

                  4/13/2023

                  1711 Caroline
                  Thank you so much for sharing your experience with us. We regret to hear that you are not happy with the studio floorplan. We would love to discuss the 1 bedroom floorplan options that we have available. Please contact us at 1711caroline@americancommunities.com if you would like to hear these options.
                  Review Author Icon

                  Resident 1119376

                  Verified Resident 2023

                  3/8/2023

                  they worked wonders to get me in and was super kind. i moved in without looking at the apartment but they were able to take pictures and make the process so easy. once i moved in they called and checked on me which was great!

                    Manager

                    3/8/2023

                    1711 Caroline
                    Thank you so much for the kind words! We are happy to have you as a resident. Stop by anytime to say hello.
                    Review Author Icon

                    Resident 1112604

                    Verified Resident 2020 - 2023

                    2/12/2023

                    Decent place to live, lots of AirBnBs rentals and transient people make the building less clean, loud, and unsafe. There are also homeless people entering the building at night and staying in the first floor restrooms.

                      Manager

                      2/14/2023

                      1711 Caroline
                      We regret to hear your that you had a negative experience with us. If there is anything that we can address please contact us 1711caroline@americancommunities.com.
                      Review Author Icon

                      Resident 1091401

                      Verified Resident 2022

                      12/5/2022

                      The area is Quiet, my apartment is cozy, clean, and comfortable. The amenities are top notch and I appreciate the property staff. I am glad I chose this location to be my residence, everything about it is amazing!

                        Manager

                        12/22/2022

                        1711 Caroline
                        We are thankful for your review and truly appreciate your feedback! We are here to assist in anyway we can and will ensure your continued satisfaction!
                        Review Author Icon

                        Resident 1075278

                        Verified Resident 2021 - 2022

                        10/13/2022

                        The apartment units are nice, but the building needs some renovating. The biggest issue with the apartment is the excessive amount of Airbnb guests they allow in the building, which has created noise issues, waste issues, and safety issues. They do not offer sufficient printing… See More>
                          Manager

                          3/8/2023

                          1711 Caroline
                          Thank you for your feedback. We are sorry to hear that you had a negative experience with us. We do offer a business center with printing options available. We would love the opportunity to address any concerns that you have. Please contact us anytime during normal business hours at 1711caroline@americancommunities.com or 713-807-1711.
                          Review Author Icon

                          Resident 1054569

                          Verified Resident 2021 - 2022

                          8/13/2022

                          Horrible due to the constant traffic of strangers every weekend other than that it's ok the office staff is never available via phone maintenance was prompt trash pickup service has been mediocre could be better

                            Review Author Icon

                            Resident 1045424

                            Verified Resident 2021 - 2022

                            7/16/2022

                            This is the worst place I have ever lived. It is mostly Airbnbs so it is always loud, vomit and trash everywhere. It is not safe. The doors to the outside don't lock. The lobby elevator is always broken. It… See More>
                              Review Author Icon

                              Resident 1038886

                              Verified Resident 2019 - 2022

                              6/23/2022

                              Was great when I moved in. Apparently they left their management company and added air b&bs and now there's trash everywhere and people steal things from the gym. Building itself is in disrepair. Half the treadmills haven't worked in a year. … See More>
                                Manager

                                6/24/2022

                                1711 Caroline
                                Thank you for sharing your concern. Our residents come first to us, so we would like to resolve this situation to the best of our abilities. In order to address your specific needs, please contact us at 713-807-1711 or 1711@americancommunities.com. We look forward to speaking to you soon!

                                Updated Review

                                Review Author Icon

                                Resident 1003751

                                Verified Resident 2021 - 2022

                                6/13/2022

                                The manager isn't the friendliest and something in the building is always breaking (elevators). I wouldn't have moved in if the current managers were in place. It's not about the resident but making money!

                                  Manager

                                  6/23/2022

                                  1711 Caroline
                                  Thank you for your feedback. We would like an opportunity to address your concerns and improve your experience. Please give us a call at 972-265-6925 at your earliest convenience.
                                  Review Author Icon

                                  Resident 1034906

                                  Verified Resident 2022

                                  6/11/2022

                                  Love the experience. Everyone was so hospitable and knowledgeable about the process. I think we will for sure tell anyone we know how our experience was and refer you guys. I like the view and the balcony

                                    Manager

                                    6/23/2022

                                    1711 Caroline
                                    Thank you so much for your review! We are happy to hear we met your expectations.
                                    Review Author Icon

                                    Resident 1034327

                                    Verified Resident 2022

                                    6/9/2022

                                    It's been good so far everything was fast picked up my keys moved in my unit was clean the patio view is very nice staff at the leasing office are nice and professional would recommend to anyone looking to move and plan on… See More>
                                      Manager

                                      6/23/2022

                                      1711 Caroline
                                      Thank you for your feedback!
                                      Review Author Icon

                                      Resident 1032539

                                      Verified Resident 2019 - 2022

                                      6/5/2022

                                      The beginning of my lease here at 1711 was nice, clean, and responsive. The only problem is that they do not tell you that they rent out units to Airbnb. So you constantly have loud strangers having party, making tons of noise, using all the… See More>
                                        Manager

                                        6/23/2022

                                        1711 Caroline
                                        Thank you for your feedback! We are addressing the Airbnbs and hope you will see a noticeable difference soon.
                                        Review Author Icon

                                        Resident 1025813

                                        Verified Resident 2018 - 2022

                                        5/14/2022

                                        Requiring that much text is not a good idea for your website I'll repeat this again so that we can have 200 characters you need to adjust your website otherwise people look simply and abandon the survey one

                                          Manager

                                          6/23/2022

                                          1711 Caroline
                                          .

                                          Updated Review

                                          Review Author Icon

                                          Resident 991139

                                          Verified Resident 2021 - 2022

                                          1/25/2022

                                          Stairwells are not kept clean. The courtesy officer never responds. For after hours, no emergency contact available for security and maintenance team. The exit door locks are often broken. The leasing office phone is rarely answered.

                                            Manager

                                            2/8/2022

                                            1711 Caroline
                                            Hello, Thank you for your feedback. We will address your concerns asap. Please feel free to stop by the office at anytime to report any concerns you have. Thank you!
                                            Review Author Icon

                                            Dsh1822@aol.com

                                            Resident 2022

                                            1/16/2022

                                            There is a lot of trash left in the stairways and basement halls. Needs to be power washed because of the dirt and smell. Stairway 4 door has been broken to the outside for days. Not save for the residents. Half of the treadmills are… See More>
                                              Manager

                                              2/8/2022

                                              1711 Caroline
                                              Thank you so much for your feedback! We are looking into these items asap to ensure they are addressed. Please feel free to stop in at the office anytime to report concerns. We are here to help!
                                              Review Author Icon

                                              anonymous

                                              Resident 2019 - 2021

                                              11/19/2021

                                              New management took over in September and the place has gone downhill fast. The doors are never secured and there is no after hours number you can call for anything!! People throw loud parties, and the only thing you can do is complain in the… See More>
                                                Manager

                                                2/8/2022

                                                1711 Caroline
                                                Hello, We are so sorry to hear you are not having a good experience with our team. We would like to speak with you regarding your review but are unable to connect since you left this review anonymously. Please contact the office at your earliest convenience to speak with our Community Manager. Thank you!
                                                Review Author Icon

                                                Resident 920636

                                                Verified Resident 2019 - 2021

                                                6/24/2021

                                                Doors arent secured all the time. Specifically the door across from the leasing office. And its been like that for months. The elevators are constantly out of order The trash from other residents is disgusting, in the hallways and in the stairwells. Same thing for the… See More>
                                                  Manager

                                                  7/7/2021

                                                  1711 Caroline
                                                  Hi Verified Resident 920636, thank you for taking the time to let us know about your recent experience. We are disappointed to hear that you are not satisfied with your visit. Falling short of meeting your expectations is not to the standards we strive to achieve, and we humbly ask for the opportunity to make this right. Thank you providing this information so we can improve upon our services. We hope to hear from you soon. 1711 Caroline Apartments
                                                  Review Author Icon

                                                  Resident 906691

                                                  Verified Resident 2020 - 2021

                                                  5/21/2021

                                                  This was always my dream place to live. I couldn't believe it when I was approved and stayed my first night. Since then it has aonky amazed me with the services and community. When covid hit and trouble came my way they were more then… See More>
                                                    Manager

                                                    7/7/2021

                                                    1711 Caroline
                                                    Thank you again for taking the time to let us know how we did. We are very happy to have provided you with such a positive experience! We hope you have a great day!

                                                    Features & Amenities

                                                    Laundry
                                                    • Washer/Dryer
                                                    • Washer/Dryer Connections
                                                    Parking
                                                    • Covered Parking
                                                    • Garage
                                                    Pets
                                                    • Cats Allowed
                                                    • Dogs Allowed
                                                    Other
                                                    • Additional Storage
                                                    • Air Conditioner
                                                    • BBQ and Picnic Area
                                                    • Balcony or Patio
                                                    • Bike Racks
                                                    • Business Center
                                                    • Carpet
                                                    • Ceiling Fan
                                                    • Clubhouse
                                                    • Courtyard
                                                    • Digital Thermostats
                                                    • DishWasher
                                                    • Disposal
                                                    • Elevator
                                                    • Energy and Water Efficient Appliances
                                                    • Fitness Center
                                                    • Free Weights
                                                    • Furnished
                                                    • Gated Access
                                                    • High-Speed Internet
                                                    • Large Closets
                                                    • Microwave
                                                    • On-Site Maintenance
                                                    • On-Site Management
                                                    • Package Receiving Service
                                                    • Pool
                                                    • Premium Flooring
                                                    • Public Transportation
                                                    • Refrigerator
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                                                    Leasing

                                                    Are you searching for a place that has recreational amenities and a convenient location too? Then 1711 Caroline apartments should be your new home in Downtown Houston, Texas. Our stunning property is within walking distance from Houston s hottest eateries and entertainment venues for a social nightlife scene. Easy access to the Metrorail, Interstate 45, and Highway 59 place you only minutes from a wide selection of other points of interest, like shopping and the great schools of Harris County. Envision dining on our rooftop terrace for an Al Fresco experience and ambiance to get to know your neighbors or playing billiards with friends in the clubhouse. A sparkling swimming pool and a 24-hour fitness studio with a smith machine and free weights are available for your use. Inside of our gated, pet-friendly community is a bark park, a dog wash station, and yappy hours for your furry friends. Contact us soon to schedule a tour of 1711 Caroline in Houston, TX!
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                                                    Office Hours

                                                    • Sunday: Closed
                                                    • Monday - Friday: 09:00 AM - 06:00 PM
                                                    • Saturday: 10:00 AM - 05:00 PM
                                                    This community is managed by

                                                    American Communities

                                                    A-
                                                    A-
                                                    Communities
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                                                    Questions & Answers (1)

                                                    Anonymous
                                                    Asked on: 03/19/2018
                                                    Q: Can you hear your neighbors?

                                                    Frequently Asked

                                                    Based on 154 number of votes by renters, 1711 Caroline is currently rated 3.9 out of 5 stars.
                                                    1711 Caroline is rated 3.7/5 stars in our renters grounds survey, which is considered average. The grounds are okay, but could use some improvement.
                                                    1711 Caroline is rated 3.7/5 stars in our renters maintenance survey, which is considered average. The maintenance team is sometimes slow to respond or not fully effective in resolving issues.
                                                    1711 Caroline is rated 3.3/5 stars in our renters noise survey, which is considered below average. The noise level is often disruptive and affects quality of life.
                                                    1711 Caroline is rated 3.3/5 stars in our renters safety survey, which is considered below average. The complex has significant safety concerns that need immediate attention.
                                                    1711 Caroline is rated 3.7/5 stars in our renters neighborhood survey, which is considered average. The complex is located in a neighborhood with some safety or desirability concerns, with limited access to local attractions and services.
                                                    1711 Caroline is rated 3.6/5 stars in our renters staff survey, which is considered average. The staff is sometimes unresponsive or not fully helpful in addressing resident needs.
                                                    Managers have responded to 100% of their community reviews in the past year.
                                                    Managers have replied within 8.29 days to their community reviews in the past year.
                                                    American Communities
                                                    Cats Allowed
                                                    Dogs Allowed
                                                    1 Bed, 1 Bath
                                                    2 Beds, 2 Baths
                                                    One bedrooms starting at $1699 - Get up to One Month Free – Lease Today ! 1711 Caroline Apartments has all of the luxury amenities you need. A shimmering swimming pool and a state-of-the-art fitness studio are available to keep you in shape and burn off some stress after a long, hard day. Inside our gated, pet-friendly community are a bark park, a dog wash station, and yappy hours that assure your furry family will be as happy here as you are.

                                                    Check Availability

                                                    1711 Caroline

                                                    May 2024

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                                                    1711 Caroline is a 557 - 1,260 sq. ft. apartment in Houston in zip code 77002. This community has a 1 - 2 Beds, 1 - 2 Baths, and is for rent for $1,670 - $3,140. Nearby cities include Bellaire, Stafford, Galena Park, Sugar Land, and Missouri City.

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