Review History for Verified Resident 340225

2400 Briarwest


Updated Review

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Resident 340225

Verified Resident 2014 - 2024

1/31/2024

Apartment Located in Great Area for Stores But Very High Water Bills, Large Trash Bill $45 a month when Dumpsters are on Property and you can take out your trash. Parking is a Problem, Lots of Stray Cats on Property,
    Manager

    1/31/2024

    2400 Briarwest
    Thank you so much for your review of 2400 Briarwest. We appreciate you taking the time to rate our community and provide us with your valuable feedback. We will continue to strive for a wonderful community experience and value your important comments on how we can improve and what we’re doing right. Please feel free to reach out to us at (800) 729-0678 or email us at manager@lifeatwoodlands.com with any additional comments anytime. Thank you and enjoy your day!
    11 Previous Reviews

    Previous Review

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    Resident 340225

    Verified Resident 2014 - 2022

    8/22/2022

    They advertise low rental prices but that does not include all of the additional fees Very High Water bills, sewer, $35.00 trash fees and service fees. Very few amenities , swimming pool been closed most of summer. Very Limited Parking.
      Manager

      8/24/2022

      2400 Briarwest
      Thank you for rating and reviewing 2400 Briarwest. We're sorry that you have not been completely satisfied with your experience as a resident. Please contact our leasing office so that our team can work to resolve your concerns about our swimming pool and other amenities, along with your concerns about fees. You can also find detailed information about service fees listed in your leasing documents. We appreciate your feedback and look forward to hearing more from you soon!

      Previous Review

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      Resident 340225

      Verified Resident 2015 - 2022

      6/27/2022

      Apartments are located in a great convenient area off Westheimer, Close to bus stop and public transportation. Close to stores and shopping areas. Apartments are old. Very High Water Bills and Trash Bills. Issues with Parking. Very few amenities No play area for children. Management does not work with Tenants..
        Manager

        6/29/2022

        2400 Briarwest
        Thank you for your rating and review! We're glad you're enjoying our community's convenient location close to shopping areas and public transportation. However, we're sorry to hear that you haven't been as satisfied with other aspects of your experience. Please reach out to our leasing office so that we can help resolve your concerns about parking and amenities, along with any other issues you'd like our team to address. We value your feedback and look forward to discussing how we can help improve your experience at 2400 Briarwest!

        Previous Review

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        Resident 340225

        Verified Resident 2014 - 2022

        4/18/2022

        Parking is a Issue There are not enough parking spaces for the Tenants vehicles. Not designed for 2 Car Husband and Wife- Family Facility. Problems with having Visitors or Guest visiting- Also constant harassments and towing of vehicles . No play area for Kids .
          Manager

          4/20/2022

          2400 Briarwest
          Thank you for rating and reviewing our community. We are sorry to hear that you have been experiencing issues related to parking and vehicle towing. We take your concerns about harassment seriously and would value an opportunity to learn more. We encourage you to contact our leasing office at your earliest convenience so that we may better assist you and work to resolve all of your concerns. We look forward to discussing how we can help improve your experience as a resident of 2400 Briarwest!

          Previous Review

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          Resident 340225

          Verified Resident 2014 - 2022

          3/9/2022

          There are always Parking issues not enough spaces for tenants, lots of stray cats on property, older apartments which are in need of upgrades. $35 to 40 dollars at month for trash fees, and other fees for water .
            Manager

            3/10/2022

            2400 Briarwest
            Thanks for sharing your rating and review of 2400 Briarwest. We're sorry that you have not been completely satisfied with our community. Please reach out to our office so that we may work to resolve your concerns about parking, fees, and apartment upgrades. We look forward to hearing more from you soon!

            Previous Review

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            Resident 340225

            Verified Resident 2014 - 2022

            1/10/2022

            Great Location good schools, restaurants, malls and shopping centers. Located close to major street,. Management has closed ears to Tenants and their Problems. Lots of turn over of office staff.. Large water and trash fees.
              Manager

              1/11/2022

              2400 Briarwest
              Thank you for reaching out with your review of 2400 Briarwest. We are delighted to hear that you are enjoying our community's convenient location close to local dining and shopping. However, we are sorry that you have not been completely satisfied with your experience. Please reach out to our office directly so that we may work to resolve your concerns about fees, along with anything else that we can assist you with. We value your feedback and hope to hear more from you soon.

              Previous Review

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              Resident 340225

              Verified Resident 2014 - 2021

              12/15/2021

              Have had a lot of changes with turn over and office staff. Not enough parking spaces for tenants with Multiple cars. Apartments are in need of some upgrades. Good Location for schools, stores and public transportation.
                Manager

                12/16/2021

                2400 Briarwest
                Thank you for leaving us a comment and rating! Our team is pleased to hear that you have enjoyed our community's convenient location close to shopping, schools, and public transportation. We appreciate your feedback and encourage you to contact our office if you have any questions about apartment upgrades or resident parking. We would be happy to assist you! Thanks again for taking the time to review your experience at 2400 Briarwest.

                Previous Review

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                Resident 340225

                Verified Resident 2014 - 2021

                12/8/2021

                The community is a very old complex in need of lots of modern - updates. Parking is always an issue. The amenities fees are very High. There is a $35.00 fee for Trash, a for services forced on tenants.
                  Manager

                  12/9/2021

                  2400 Briarwest
                  Thanks for taking the time to provide us with your feedback. We are sorry to hear that you have been disappointed by our resident parking options and amenities fees. Please reach out to our leasing office so that our team can help resolve your concerns and deliver a better experience. We look forward to hearing more from you soon!

                  Previous Review

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                  Resident 340225

                  Verified Resident 2014 - 2021

                  11/8/2021

                  Parking is an Issue. Very High Fees for Trash Pickup when we have dumpsters on Property and we can take our trash. Tenants do not want Valet Pickup but we are forced into program. Lots of Stray cats on property. Constant Turn-Over in Office. Parking Lots have lots of holes need repairs. Not enough Parking.
                    Manager

                    11/9/2021

                    2400 Briarwest
                    Thank you for taking the time to share your feedback about our community. We are sorry to hear that you are having an issue with parking and are concerned about the valet pickup service. Please contact our office at your earliest convenience and a member of our team will be glad to help provide you with a resolution. We look forward to assisting you!

                    Previous Review

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                    Resident 340225

                    Verified Resident 2015 - 2021

                    7/22/2021

                    Constant turn over in Office Staff No one stays, Very Rude Do not answer the telephones. Very High Amenities Fees , Parking is a Issue, No Perks or Parties for Tenants . Communication is Lacking from Office Staff.
                      Manager

                      7/23/2021

                      2400 Briarwest
                      Thank you for taking the time to reach out with your feedback. We're truly sorry to hear that you haven't been completely satisfied with our community. We strive to provide outstanding service and amenities for our residents' convenience and enjoyment. Our team is here to help resolve all of your concerns about fees, parking, and anything else that you wish to discuss with us. Please contact our leasing office and we'll be happy to make sure you receive prompt assistance. We value your satisfaction with 2400 Briarwest and look forward to hearing more from you soon!

                      Previous Review

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                      Resident 340225

                      Verified Resident 2014 - 2021

                      5/13/2021

                      Started off Very Good- Reasonable Rent and Price. Has Increased Price and Very High Water Bills and Trash Fees. Office Staff Rude and Uncaring. Safety has become an issue lately. Lots of Stray Cats and Dogs who violate Lease Laws.
                        Manager

                        5/14/2021

                        2400 Briarwest
                        Thanks for sharing your feedback about 2400 Briarwest with us. We value the safety and satisfaction of our residents, and are sorry to hear that the community has been disappointing to you recently. Please contact us at your earliest convenience and we'll be happy to address your concerns about pricing, safety, and any other matters you wish to discuss. We're here to help and look forward to providing you with a resolution!

                        Previous Review

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                        Resident 340225

                        Verified Resident 2014 - 2020

                        6/1/2020

                        Apartments are Located in a Great Community area. Closed to Stores,Malls, Good Schools and Public Transportation. But Apartments are OLD and in Need of Modern Upgrades, Lighting, Bathroom Fixtures , Wi-Fi and computer outlets. Constant turn-over of Office Staff . Overpriced.
                          Manager

                          2/19/2019

                          2400 Briarwest
                          We appreciate your feedback. We were built in 1982 and have been renovating the apartment homes since 2015. They are beautiful! Residents are given a parking sticker and we provide visitor and resident parking. Please let us know if we can help you in any way. Thank you - 2400 Briarwest Team.

                          Review 8 out of 522

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