Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
Contact Property
Arden Greenwood
12811 Greenwood Forest Dr
Houston, TX 77066
The Experience & Performance Intelligence Quotient ("epIQ") Index measures:
over the most recent 365 day period. The index is presented as a familiar letter grade format to help renters evaluate all aspects of life at a community.
SatisFacts, a sister company to ApartmentRatings, offers surveys that measure renters satisfaction at key points throughout the renter lifecycle: Touring, Move-In, Maintenance, and Lease Renewal. The questions from each survey type that are based on a 1-5 point scale are then added into the calculation of the community's epIQ Grade.
Not all communities use surveys and therefore may not have any survey information on their report card. These communities will show an "N/A" for their survey sections.
Number of reviews in the past 365 days | 1 |
Percentage of reviews responded to | 0% |
Average time to respond to reviews | N/A |
We're very sorry to hear that your opinion of our community has lessened over time. Because we strive to provide exceptional customer service, we're particularly disappointed that our maintenance and management teams have been falling short of expectations. Our residents' comfort and satisfaction are among our top priorities, and we apologize for any interaction that has caused you to believe otherwise. In addition, we regret that you've been experiencing frustrations pertaining to noise transfer and parking. When you get a moment, we would appreciate an opportunity to speak with you directly. Please stop in the office or call us at 281-440-7162. We'll discuss your concerns and put an action plan in place to help us to regain your confidence. Thank you.
We are sorry to read this, please accept our apologies. There is a new office team in place. Tracy, Manager. Kay, Assistant Manager. We would love to speak to you about your concerns. We just took over the property and our biggest focus is customer service. Please stop in or give us a call so we can do all that we can to improve the community.
Ram2009, thanks for taking the time to leave a review. We would like to also thank you for the opportunity you gave us to remedy your concerns. We are thrilled you chose to continue your residency with us. If there is anything further we can assist you with, please contact us (281) 440-7162.
We're sorry that we haven't earned your praise. Please know that we truly value all of our residents, and we want them to be happy in their homes. Please call the leasing office so that we can get to the bottom of this issue and find a solution. Thank you.
Thank you very much for this review! We're very pleased that you've noticed improvements in the community, and we will continue to make it better. Please continue to let us know how we're doing. As always, please reach out if you need anything.
Thank you for taking the time to leave us your honest feedback. While we do feature access gates, I am sorry we are unable to provide personal security. For the duration of your residency, we ask that you please let us know of any concerns, maintenance or otherwise, so that we can make your residency as comfortable as possible. If you are willing, please contact us anytime at (281) 440-7162 so that we can turn your experience around. Thank you, Champions Village
Jacksonshawntee, we are disappointed to see your low star rating. If you could provide more information to us, we would be more than happy to try and make this situation better.
Anonymous, we regret to hear that your experience with us was not been a more positive one. If you are willing to give us another chance, please contact us at (281) 440-7162 so we can understand your situation better in order to try and turn your experience around. Thank you, Community Manager
Anonymous, thank you for bringing this matter to our attention. We regret that you had a negative experience, and will use this as an opportunity to improve. Please contact us at (281) 440-7162 when you have an opportunity, and we will be more than happy to try and turn your experience around.
Thank you; we appreciate your feedback! Please don't hesitate to reach out if there's anything additional we can do for you.
HI, we are very happy to have provided you with such a positive experience! We always strive to provide top quality service to every guest, and are pleased to hear that you have enjoyed your experience here at Champions Village!
Thank you for your recommendation; we appreciate your feedback! If there is anything we may do in the future to assist you, please let us know. Thank you again.
Thank you for taking the time to leave a review for us at Champions Village. We're happy we could meet your expectations! Thank you, and have a fantastic day!
Reviews like this give us motivation and help us ensure we provide high-quality service. Thank you again for your feedback and let us know how we may be of further service.
We appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out if there's anything additional we can do for you.
Thank you for your feedback. Our goal is to present a positive, professional image at all times. We strive to deliver a consistently positive experience. We sincerely apologize if we have failed to meet these expectations. We would like to address your specific concerns and strongly encourage you to contact us at 281-440-7162 or [email protected] We look forward to speaking with you soon.
$630 - $930
587
3 Units
A1
$675 - $987
707
3 Units
A2
$770 - $1,170
822
3 Units
A3
$850 - $1,313
983
3 Units
B1
$995 - $1,357
1,040
3 Units
B2
$1,175 - $2,041
1,283
2 Units
B3
At The Arden Greenwood, you can have it all: a convenient Houston location, sought-after community amenities, and an apartment home managed by a professional and friendly team. The Arden Greenwood offers a variety of one- and two-bedroom floor plans, as well as spacious townhomes. All of our apartment homes are complete with wood flooring, crown molding, and brushed nickel light fixtures. Our kitchens come with full appliance packages and sleek countertops. Residents of The Arden Greenwood enjoy access to our on-site laundry facility, sparkling swimming pool, pergola, and business center.
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Contact Property
Arden Greenwood
12811 Greenwood Forest Dr
Houston, TX 77066